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Consumer Advice Centers, Citizens Advice Bureaus

Dundee Citizens Advice Bureau

Dundee Citizens Advice Bureau is a consumer advice center located in Dundee, Scotland. They provide valuable advice and support to members of the public on a range of issues. As a part of the public sector and society, they are committed to helping individuals navigate complex situations and find solutions to their problems. Dundee Citizens Advice Bureau is one of many Citizens Advice Bureaus located throughout the United Kingdom.

Introduction to Dundee Citizens Advice Bureau

Dundee Citizens Advice Bureau has been serving the community since 1939, providing free and confidential advice to those who need it. The company's main purpose is to help people resolve their legal, financial, and other problems by providing them with the right information and advice. Dundee Citizens Advice Bureau is unique in the sense that it is an independent charity that is funded by the government, local authorities, and other organizations.

Services & Products

Dundee Citizens Advice Bureau offers a wide range of services, including debt and money advice, housing advice, employment advice, consumer advice, and legal advice. Customers can also benefit from the company's online advice service, which provides information on a range of topics. The company's products include leaflets, booklets, and other resources that customers can use to get the information they need.

Location

Located on Level 4 of the Central Library in the Wellgate Shopping Centre in Dundee, the area is bustling with businesses and shops. Customers can expect to find a variety of stores, restaurants, and cafes in the area. The location is easily accessible by public transportation, with the City Centre Bus Station, Dundee Railway Station, and Seagate Bus Station all within walking distance.

Benefits

Customers should choose Dundee Citizens Advice Bureau because of their commitment to providing free and confidential advice to anyone who needs it. The company's team of expert advisors are trained to provide the best possible advice to customers, ensuring that they get the help they need. Customers can also benefit from the company's online advice service, which is available 24/7.

Good to Know

Customers should be aware that Dundee Citizens Advice Bureau is an independent charity that relies on funding from various sources to provide their services. While the company strives to help as many people as possible, there may be limitations on the services they can offer based on available resources.

Reviews

Customer reviews of Dundee Citizens Advice Bureau are overwhelmingly positive, with many customers praising the company's knowledgeable and helpful advisors. Customers have also appreciated the company's commitment to providing free and confidential advice, making it easier for them to get the help they need.

FAQ

How experienced are your counselors in providing consumer advice?

Our counselors are highly experienced in providing consumer advice. They receive extensive training and ongoing support to ensure they are equipped with the necessary knowledge and skills to assist our clients.

How quickly can I expect a response to my inquiry or complaint?

We aim to respond to all inquiries and complaints as soon as possible. Our response time may vary depending on the nature of your inquiry or complaint, but we strive to address all issues in a timely manner.

How can I access your Consumer Advice Center's services (phone, online, in-person)?

You can access our Consumer Advice Center's services by phone, online, or in-person. Our phone and online services are available during regular business hours, while our in-person services are available by appointment.

Are your services free of charge?

Yes, our services are completely free of charge. We are a non-profit organization that is dedicated to providing free, impartial advice to all members of the public.

How can I access your services - do I need to make an appointment?

You can access our services by phone, online, or in-person. If you would like to access our in-person services, you will need to make an appointment beforehand. Our phone and online services are available without an appointment.

Reviews

  • maureen johnston

    Very helpful indeed, nothing too much trouble. Staff are willing to help further with your progress and keep in contact.

    28-02-2023
  • Petse Ilievski

    The front line admins deserve 5*. But the ones who are trying to help don't put much effort. I was victim of a con couple, some Dundonian guys came to my garden to do some work, took the money, didn't do the job and run away. CAB told me that if I don't have that home address that I can't do anything, even I have their correspondence on Facebook and mobile numbers. So people, crime is legal in Dundee? I wonder whether they will react differently if a Dundonian was scammed by a foreign person?! To sum up. According to CAB everyone can go on Facebook and pretends that sells things or services. Once get the money, can just run away and get away with that, as long as the other side don't have your address. Apologies, I am just being honest.

    28-11-2022
  • GILLIAN MUNRO

    28-11-2022
  • Fraser Towns

    28-10-2022
  • Eddie Cleary

    Really helpful and supplied the relevant contact details needed for my enquiry...... really saved my time browsing the internet.

    28-10-2022
  • Justyna Nowicka

    28-06-2022
  • Darren Pennie

    Poor service, would be aswell not having a phone as they never answer it

    28-06-2022
  • Iain Hunter

    Very helpful staff

    28-06-2022
  • Samuel Rea

    Very helpful

    28-05-2022
  • Magdalena Stepo

    Very helpful staff

    28-05-2022