Dukes Pharmacy
Dukes Pharmacy is a healthcare and medicine company located in London, England. They offer pharmacy services to their customers.
Introduction to Dukes Pharmacy
Dukes Pharmacy is a reliable and established pharmacy located in Muswell Hill, London. The company has been serving the community for many years and prides itself on providing exceptional service to its customers. Dukes Pharmacy has a unique history of providing quality pharmacy services and is dedicated to meeting the healthcare and medicine needs of the community.Services & products
Dukes Pharmacy offers a wide range of pharmacy services, including prescription dispensing, health advice, and over-the-counter medications. The company also has a variety of healthcare products available for purchase, including vitamins and supplements, first aid supplies, and personal care items.Location
Dukes Pharmacy is located in the vibrant area of Muswell Hill, which is known for its variety of shops, restaurants, and entertainment options. The area is easily accessible by public transportation, with the closest options being the Muswell Hill Broadway bus stop, Highgate tube station, and Alexandra Palace railway station.Benefits
Customers should choose Dukes Pharmacy for its commitment to providing quality healthcare and medicine services. The company's knowledgeable staff is always available to answer any questions and provide personalized advice. Dukes Pharmacy also offers competitive pricing and convenient online ordering options.Good to know
Customers should be aware that Dukes Pharmacy does not offer home delivery services at this time. However, the company does offer a convenient click and collect service, allowing customers to order online and pick up their items in-store.Reviews
Dukes Pharmacy has received positive reviews from customers, who praise the company for its friendly staff, prompt service, and quality products. Many customers also appreciate the convenience of the click and collect service.Amenities
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pharmacy -
prescription refill
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online ordering
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delivery
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compounding
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immunization
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pet medication
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otc products
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counseling
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specialty services
FAQ
What types of medications and health products do you offer?
We offer a wide range of medications and health products, including prescription drugs, over-the-counter medications, vitamins, supplements, and personal care items.Do you accept insurance or offer discounted pricing for self-pay customers?
We accept most insurance plans and offer discounted pricing for self-pay customers. We also have a loyalty program that provides additional discounts and perks.Are your pharmacists licensed and knowledgeable about drug interactions and potential side effects?
Yes, all of our pharmacists are licensed and highly knowledgeable about drug interactions and potential side effects. They are available to answer any questions or concerns you may have about your medication.Do you offer prescription delivery or pickup options?
Yes, we offer both prescription delivery and pickup options for your convenience. You can choose the option that works best for you.How do you ensure the privacy and security of customers' personal and medical information?
We take the privacy and security of our customers' personal and medical information very seriously. We have strict policies and procedures in place to ensure that all information is kept confidential and secure. We also comply with all applicable laws and regulations regarding the handling of personal and medical information.Reviews
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leah laniado
AWFUL chemist- been going here for years back when it was a friendly family run business. I don’t know why I havent switched sooner. they haven’t once prepared mine or my mums prescription on time when we’ve previously asked them to. We’ve given up on calling them because they always leave it off the hook due to being that lazy. They take forever to get a prescription ready it feels like they’re doing it deliberately! I missed my coach to get to the airport due to the small (not to mention rude) man being too incompetent to grab a single box of sertraline. Not to mention they once scammed my mum for £60 for four face masks with filters during the first lockdown which was absolutely unacceptable. Avoid at all costs unless you want to wait a lifetime for a simple prescription.
19-05-2023
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D Sydney
Pretty over priced.
26-03-2023
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Gael Norris
I hate leaving bad reviews but the manager/owner is disrespectful. You could be waiting for service for over 30 minutes without acknowledgement. Prescriptions are not ready when you go to collect (a few days after they have been ordered) and the person I’m referring was unpleasant to me to deal with on numerous occasions. However, I must be clear, there is a lady pharmacist with dark hair who used to work there regularly who was fantastic and she’s why I continued to collect each time hoping to see her and avoid the owner/manager. After years of this attitude, I’m moving on.
26-03-2023
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Joshua Morrison
Too often pharamcists get petty complaints from inpatient customers but after spending a year in the US I realise how great this pharmacy is... especially the gentleman who I believe is the main pharmacist. I didn't have enough money for my prescription but the pharmacist trusted me to pay him the rest a few days later. As a customer you don't forget that sort of gesture! Thanks for allowing me to not go without my medicine 🙏
26-12-2022
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Jean Kristin
Great caring team. When an urgent medication I needed was out of stock London wide, Dukes Pharmacy found a way to source it. They went way beyond the call of duty. I had called and visited more than 20 other pharmacies all over London. Only Dukes Pharmacy managed to find it for me. I have been a loyal customer ever since. Thank you for your service when it counted.
26-10-2022
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Matt Daniels
Whats the point in having a phone number if you dont pick up!? I agree with the poor rating. AVOID
26-10-2022
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Hamza Ouahouah
Awful communication and service , medications are never ready to pick up , making people waiting for long time and I agree with the others the staff are rude and ready for confrontation and are provocative ! I don't recommend this pharmacy . They behave as if they are doing a favour for people !
26-10-2022
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Sou
Very bad customer service ! The staff are rude and hostile especially the guy there Jibran . Always having short dated medications ( happened many times ) . Wouldn’t recommend to anyone especially people who don’t like to wait 30 minutes to get their medications ! Always having arrogant and rude new staff who has nothing to do with a pharmacy !
26-10-2022
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Clare May (claremayart)
Rude and unhelpful! Unprofessional staff !
26-09-2022
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Jennifer Pybus
This is a dishonest chemist. We had to get a prescription released from them, for my daughter. After assuring me that this was done, I went to fill the prescription at Boots, the chemist that had everything I needed. However, when I arrived, Boots informed me that the prescription was still at Dukes. When I returned to Dukes, I was treated with hostility by all three people working there. They were offended by my asking if the prescription had in fact been released. Their defensive response: it was Boots’ fault. Again I returned to Boots, again I could see on their computer that the prescription was at Dukes. The following day I brought my husband—first to Boots where we could both see the prescription was still not released, then to Dukes. Finally, with man at my side, Dukes release the prescription. This should not happen. Moreover, a woman should not need her husband and three trips to the chemist to get a prescription released. I will NEVER use Dukes again. They are rude and they are liars. Beware and go to Boots next door.
26-08-2022
