Dudley Urgent Care Centre
Dudley Urgent Care Centre is a healthcare facility located in Dudley, England. The centre provides emergency care services and is staffed by experienced emergency care physicians. Patients can receive medical attention without an appointment by visiting the walk-in clinic. Dudley Urgent Care Centre is committed to providing high-quality healthcare services to its patients.
Introduction to Dudley Urgent Care Centre
Dudley Urgent Care Centre is a healthcare facility that provides emergency care and urgent medical attention to patients in need. The centre has been serving the Dudley community for many years and is staffed by experienced Emergency Care Physicians who are dedicated to providing high-quality care to their patients. What makes this centre unique is its focus on providing immediate medical attention to patients who require it, regardless of their condition or circumstances.Services & Products
Dudley Urgent Care Centre offers a range of medical services to its patients, including emergency care and urgent medical attention. Patients can expect to receive prompt and professional medical care from the centre's experienced staff, who are trained to handle a wide range of medical conditions. The centre also offers walk-in clinic services, which means that patients can receive medical attention without an appointment.Location
Dudley Urgent Care Centre is located in the Russells Hall Hospital on Pensnett Road in Dudley, England. The area surrounding the hospital is primarily residential, with several other medical facilities nearby. There are also several restaurants and shops in the area, providing patients with convenient access to food and other necessities. The centre is easily accessible by public transportation, with the nearest bus stop located just a few minutes' walk away. The three closest public transportation options are Russells Hall Hospital Bus Stop (0.1 miles), Russells Hall Hospital Bus Station Stand D (0.2 miles), and Dudley Bus Station (2.1 miles).Benefits
Patients who choose Dudley Urgent Care Centre can expect to receive prompt and professional medical attention from experienced Emergency Care Physicians. The centre's focus on providing immediate medical attention to patients who require it makes it an ideal choice for those who need urgent medical care. Patients can also benefit from the centre's walk-in clinic services, which provide access to medical attention without an appointment.Good to Know
Patients should be aware that Dudley Urgent Care Centre is not a substitute for emergency medical services. Patients who require emergency medical attention should call 999 or go to the nearest hospital emergency room.Reviews
Customer reviews of Dudley Urgent Care Centre are overwhelmingly positive, with many patients praising the centre's staff for their professionalism and expertise. Patients also appreciate the centre's focus on providing immediate medical attention to those in need, as well as the convenience of the centre's walk-in clinic services. Overall, patients feel confident in the quality of care they receive at Dudley Urgent Care Centre.FAQ
What is the experience level of your emergency care physicians?
Our emergency care physicians at Dudley Urgent Care Centre are highly experienced and trained to handle a wide range of medical emergencies. They have the necessary qualifications and expertise to provide top-notch care to our patients.What is your average wait time for emergency care services?
Our average wait time for emergency care services at Dudley Urgent Care Centre varies depending on the severity of the medical condition. However, we strive to provide prompt and efficient care to our patients, with minimal wait times.What qualifications and experience do your medical staff have?
Our medical staff at Dudley Urgent Care Centre are highly qualified and experienced in their respective fields. They possess the necessary certifications and licenses required to provide medical care, and are committed to providing exceptional service to our patients.What types of medical conditions do you treat at your urgent care center?
We treat a wide range of medical conditions at Dudley Urgent Care Centre, including but not limited to, minor injuries, infections, allergic reactions, and respiratory illnesses. Our medical staff are equipped to handle both adult and pediatric patients.Do you have onsite lab and imaging services available?
Yes, we have onsite lab and imaging services available at Dudley Urgent Care Centre. This allows us to provide quick and accurate diagnoses of medical conditions, ensuring timely treatment for our patients.Reviews
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Ian
Terrible service had appointment from the 111 service at 11 20 but most of the drs decided to leave around 11 55 & I was left waiting for nearly 3 hours rude staff on the desk this service needs to change what's the point of having an appointment
23-05-2023
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Sue kowolik
Went up there yesterday arrived 1-40pm was full everyone was seen who was there before me complained told to wait, filled up again come 8-10pm i gave up walked out as i was in so much pain its disgusting wont be going back
05-05-2023
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Maggie Austin
It’s obviously a very busy service but the doctor I saw was brilliant and the medication he prescribed has taken away like 75% of my pain without needing to resort to strong/opiate based painkillers. I couldn’t be more grateful!
26-04-2023
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diya asif shah
I went there with worst pain .After one hour doctor has seen me .Firstly her body language was very discriminatory. Secondly I told her about my pain she was very rude that she said u should thanks to GOD at least u r on ur feet .I was like excuse me .she refused to give me any treatment as she was going to pay herself for my treatment. Such doctors should be banned and their licence as well 🙄
26-04-2023
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G Kaur
Came here via ambulace with chest pains ,,2pm waited and waited on a wheel chair i was sat on this wheelchair for 12 hrs @2am they took me into a cubicle and put me on a recliner till i get a bed been waiting for a bed since 11.30pm.i suffer with fibromalgyia and trapped nerve, gone stiff sat in the wheel chair ,,,no one asked me if ive ate no one offered me a drink until i asked myself at 9.30 pm and got a sandwich and tea at 10pm,all day i had not ate being diabetic aswell and they have the patients medical history on the records,,first and last time here at russels hall ,,will never advice anyone to come here at alll Terrible here ,u come here cus your unwell ,,get worse sat here for 12 - 15 hrs
26-03-2023
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Dawn i
Disgraceful experience. The one nurse on reception needs a personality transplant. Middle aged, blonde hair and glasses. I waited 7 hours to see a doctor. I was very poorly ( all symptoms of sepsis) After 4th hour I told her I felt really ill and faint. She told me to "just sit down then" When I finally saw the doctor he said "youve only c9me here because you can't get in to see your own GP". said my symptoms were due to menopause. 3 days later I was rushed in with peritonitis and a perforated bowel. An emergency colostomy followed.
26-03-2023
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Angela Hayes
Went urgent care at 7.30 yesterday waited a little while to see triage nurse really polite and very kind to me put me on priority list waited saw doctor after an hour nothing to much trouble absolutely brilliant care can't fault the staff from walking in door to reception to walking out after seeing doctor thankyou so much.
26-03-2023
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Just Me
No person centred care whatsoever receptionist just gossiping with each other behind the desk when you ask them a question it’s like your really putting them out… and then the doctors don’t call patients in for ages as soon as one patient leaves it’s a very very very long time before they call another patient in
26-01-2023
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Simon Wilson
Utterly terrible experience! Certain (not all) reception staff are rude, totally useless and downright arrogant! There was only 1 doctor working and a few nurses who seemed to spend more time walking about, chatting and on break, than they do with the actual patients! An 8 hour wait just to be told some very upsetting news in a highly insensitive way (that they assumed we already knew but unfortunately didn’t) and wait for it, this bit is exceptional! Urgent Care can’t make a diagnosis - It’s basically just a glorified GP Surgery (operated by a private company called Malling Health) to triage you elsewhere! I fail to see what service the department even provides? Not once were we informed or directed to a different/correct department, even though we filled out all the forms, went to all the desks and spoke to the reception staff (multiple times). Absolutely fuming, rest assured the CQC has already been informed!
26-01-2023
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Adam Court
Just been in with our eleven month old, it's Christmas eve so as expected it was rammed. But the people on the desks were brilliant. They were getting through people quickly and even offering free drinks and refreshments to us as we waited. Some people had been there a fair while, but the higher priority ones were very quick to be seen. The gp who saw us was excellent - and was very thorough. Fair play to all invovled, and thank you.
26-12-2022
