Dual Pumps Ltd
Dual Pumps Ltd is a company based in Melton Mowbray, England. They specialize in supplying pumps and machinery equipment to their customers. Dual Pumps Ltd is committed to providing high-quality products and excellent customer service.
Introduction to Dual Pumps Ltd
Dual Pumps Ltd is a UK-based company that has been in the business of providing top-quality pump supplies since 1975. With over 40 years of experience in the industry, Dual Pumps Ltd has become a trusted name in the market, providing customers with high-quality machinery and equipment.Services & Products
Dual Pumps Ltd offers a wide range of services to its customers, including pump supplies, machinery, and equipment. Customers can find a variety of products that suit their needs, such as high-pressure pumps, diaphragm pumps, and submersible pumps. The company also offers bespoke solutions tailored to the specific needs of its customers.Location
Dual Pumps Ltd is located in the Saxby Road Industrial Estate, in the heart of Melton Mowbray, England. The area is home to a variety of businesses, including manufacturing, logistics, and retail. Customers can expect to experience a vibrant and bustling atmosphere in the area. The company is easily accessible by public transportation, with the closest bus stops being Hudson Road, Saxby Road, and Melton Mowbray Station, all of which are within a mile radius.Benefits
Dual Pumps Ltd stands out from other pump suppliers in the industry due to its commitment to providing high-quality products and excellent customer service. The company offers competitive prices, fast delivery times, and a knowledgeable team of professionals who are always ready to assist customers with their needs.Good to know
Customers should be aware that Dual Pumps Ltd is committed to sustainability and reducing its carbon footprint. The company uses environmentally friendly materials and processes in its operations, ensuring that its products and services are not harmful to the environment.Reviews
Customers have praised Dual Pumps Ltd for its excellent customer service, high-quality products, and fast delivery times. Many customers have also appreciated the company's commitment to sustainability and reducing its impact on the environment. Overall, customers have had a positive experience with Dual Pumps Ltd and would recommend the company to others in need of pump supplies and machinery.Amenities
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delivery -
installation
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repair
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maintenance
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warranty
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consultation
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on-site service
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online support
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training
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technical support
FAQ
What types of pumps do you offer and what is their maximum flow rate?
We offer a wide range of pumps including diaphragm pumps, piston pumps, and centrifugal pumps. Our maximum flow rate varies depending on the specific pump model, but we can provide detailed specifications for each pump upon request.Can you provide custom pump solutions for unique applications?
Yes, we specialize in creating custom pump solutions for unique applications. Our experienced engineers can work with you to design and manufacture a pump that meets your specific requirements.What is your lead time for pump delivery and do you offer expedited options?
Our lead time for pump delivery varies depending on the specific pump model and any customization required. However, we strive to deliver our pumps as quickly as possible and can offer expedited options if necessary. Please contact us for a specific delivery estimate.Do you provide installation and maintenance services for your pumps?
Yes, we offer installation and maintenance services for our pumps. Our team of experts can ensure that your pump is installed correctly and provide ongoing maintenance to keep it in optimal condition.What is your warranty and return policy for your pumps?
We offer a standard warranty for our pumps, which varies depending on the specific model. We also have a return policy in place for any defective or damaged pumps. Please contact us directly for more information on our warranty and return policy.Reviews
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Andrew Day
Experienced a loss of pressure on my Slipstream Pro20 pressure washer. Called for troubleshooting support. Help was at hand but unfortunately could not resolve. Drove to Dual Pumps thr next morning arriving 8:30 when they opened. Without quibble, parts exchanged, tests complete and under 2 hrs later I was on my way and able to finish a big job from the day before. SID was fantastic. Simply excellent.
26-04-2023
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Mart Poly
Matthew, very helpful friendly and knowledgeable. Top team Regards Martin
26-02-2023
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Darren Clark
26-05-2022
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Gary
Completely useless. First of all, this company could have asked where to leave the package if I wasn’t home at point of sale, and pass this info on to the courier. I received a text from DPD to give the driver instructions, AFTER HE HAD ALREADY BEEN. Instead of leaving the parcel with a neighbour or placing it somewhere safe, they take it to a drop shop which is not fit for purpose, an understaffed Morrison’s that had a queue of 14 people waiting for parcels. I did not have time to wait. The parcel then gets returned to the sender after only 5 days. Pumps and pressure asked me to pay again to have it redelivered. A simple instruction box on the payment page of their website would save a lot of problems! I receive 8-12 parcels for my business every week. This is the first time one has been redirected! It’s also the first (and last) time I’ve purchased anything from Pumps and Pressure. The most annoying thing about this is, the items purchased were small enough to post through a small letterbox! I am now without the items and I lost the shipping fee. I’ll just stick to buying on eBay, more reliable! Poor customer service and poor communication from them and the courier. No emails were sent to track my package, only delayed texts!
26-05-2022
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Asim
Great customer service received by all staff I interacted with when collecting my new pressure washer. Everyone was very polite, professional and they really went that extra mile to ensure customer satisfaction. Very impressed !
26-05-2022
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Richard Tuohy
Just want to say thank you to the people at dual pumps. They really did go that extra mile to help me out with the delivery of my item. Thank you so much joey and all your other colleagues that helped me. Great service and customer support service. I would definitely recommend this company.
26-05-2022
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Matthew Hoar
26-05-2021
