Security System Installers, Computer Security Services, Business To Business Services, Telecommunications Service Providers

DSSL Group

DSSL Group is a UK-based company that offers a range of business to business services, including computer security services, security system installation, and telecommunications services. They also specialize in jobs and education, computer hardware and software, machinery and equipment, and telecommunications. With a focus on providing top-notch services to their clients, DSSL Group is a trusted name in the industry.

Introduction to DSSL Group

DSSL Group is a company based in Basildon, England that specializes in providing computer security services and telecommunications solutions. The company was founded with a mission to deliver the best services to both individuals and business to business services. DSSL Group is unique as it aims to provide tailor-made solutions to its customers that cater to their needs and preferences.

Services & Products

DSSL Group offers a range of services including security system installation, computer hardware and software solutions, and telecommunications services. Their computer security services include antivirus protection, firewalls, and online security solutions. They also provide machinery and equipment solutions to their customers.

Location

DSSL Group is located in the Burnt Mills Industrial Estate in Basildon, which is an area known for manufacturing and industrial businesses. The area is easily accessible by public transportation, including the Pitsea railway station, Basildon bus station, and Basildon railway station, which are all within a 3-mile radius of the company.

Benefits

Customers can benefit from DSSL Group's tailor-made solutions that cater to their specific needs. The company's focus on customer satisfaction and providing high-quality services sets them apart from others in the same industry. DSSL Group also offers competitive pricing, which adds more value to their services.

Good to Know

Customers should be aware that DSSL Group only provides business to business services, and not direct-to-consumer services. This means that individuals looking for computer security or telecommunications solutions will need to go through a business or organization to utilize DSSL Group's services.

Reviews

Customers have praised DSSL Group for their reliable and efficient services. They have been commended for their professionalism and expertise in the field of computer security and telecommunications. Many customers have also appreciated the company's ability to provide customized solutions that cater to their specific needs.

Amenities

computer
printer
internet access
conference room
training room
consulting
workspace
office supplies
business software
firewall
antivirus
network security
password protection
data encryption
backup system
hardware installation
software installation
security audit
troubleshooting
remote access
network monitoring
training
alarm system
surveillance camera
access control
keypad
motion detector
panic button
smoke detector
carbon monoxide detector
siren
door lock
window lock
security lighting
security system monitoring
wi-fi
voip
networking
data storage
cloud computing
security
technical support
installation
maintenance

FAQ

Do you offer any additional features or benefits with your services, such as free equipment or promotions?

Yes, we offer additional features and benefits with our services. We provide free equipment depending on the service package that you choose. Additionally, we have promotions available from time to time, which we communicate to our clients via email or on our website.

How do you ensure the confidentiality and security of our sensitive information?

At DSSL Group, we take the confidentiality and security of your sensitive information very seriously. We have implemented various security measures to ensure that your information is protected at all times. These measures include firewalls, encryption, access controls, and regular security audits. We also have strict policies in place that govern how we handle your sensitive information.

What is your pricing structure and what additional costs may be involved?

Our pricing structure varies depending on the service package that you choose. We offer flexible pricing options that are designed to meet the needs of our clients. The cost of our services includes all the necessary equipment and installation, as well as ongoing maintenance and support. There are no hidden costs or additional charges.

What is your process for resolving any issues or concerns that may arise during our partnership?

At DSSL Group, we are committed to providing excellent customer service and support. If any issues or concerns arise during our partnership, we have a dedicated support team that is available to assist you. Our process for resolving issues involves troubleshooting the problem, identifying the root cause, and implementing a solution as quickly as possible.

Do you provide ongoing maintenance and support for the systems you install?

Yes, we provide ongoing maintenance and support for the systems we install. We offer various support options, including phone and email support, as well as on-site maintenance and repair services. Our goal is to ensure that your systems are always up and running smoothly, and that any issues are resolved quickly and efficiently.

Reviews

Jordan Brooks

14-05-2023
EssexMotoVlogger

Done a great job fixing our intercom system and engineer who attended was very friendly and knowledgeable. Definitely recommend!

14-05-2023
Leo

As many other reviews have pointed out, DSSL have a terrible track record of implementing proper fixes for the security systems they claim to be experts in. They have been repeatedly called out to the block of flats I live in over the past few months and failed to implement proper long-term fixes each time. The result of this is that the door to the building is left for long periods without a properly functioning lock, either failing to grant access to key fobs or simply not locking at all, severely compromising the security of myself and other residents. They have visited the property numerous times over the past few months but never seem capable of implementing a long-term fix. Myself and other residents are unfortunately at the point where we're skeptical that DSSL have a sincere interest in fixing the issues, despite their claims to the contrary. The only alternative explanation is that the staff they're sending aren't qualified or experienced enough to resolve these issues. So far, they have provided exceptionally poor value for money and I'd strongly recommend steering clear of them.

14-05-2023
Chia-Chen Liu

I’m writing you to express my extreme dissatisfaction about the poor service your company provided. There are two major issues: 1. Front entrance glass door and back entrance glass door (toward court yard) of our development has been left unlock for over a month and your team failed to repair it in a timely manner. I was advised that your team attended job no. 1800784 on 5 May; however, the issue with the locks will require further investigation. The follow-up visit for 1 June 2023. How this is acceptable? Will you leave your home door unlock for this long? Will you be responsible for any damage to the property or residents due to the delayed of your repair? In addition, the previous two repairs weren’t successful but it was being marked as complete. 2. There has been on going various abnormal issues in the past one year e.g. doors don’t lock, doors don’t open with fobs…etc, your team never pin down the underlying issues in order to fix it once for all. I can’t help to doubt that if you ever interested in fixing the problem once for all or are you trying to make money from endless repairs? I look forward to your response.

14-05-2023
Jenny C

DSSL have been sent to fix the communal entrance and intercom system of our Sanctuary owned building in Hackney multiple times to no avail, which means multiple call out fees. Additionally, after chasing the last supposed visit, I was informed that DSSL couldn't do anything because they couldn't access the property... (perhaps because the communal entrance and intercom is BROKEN). I should add that they've had my mobile number since February and never attempted to call to gain access.

14-05-2023
Mark Massie

28-03-2023
jacqueline adger

These guys did a fantastic job on my door entry system. Clean efficient and prompt service.

28-03-2023
Hair Empressa

A terrible group of contractors who constantly lie about fixing things and attending the site at Verde House. I am truly surprised about all of these positive reviews when we are paying £££ in bogus service charges for jobs DSSL submit when they haven't even attended!!! Untrustworthy and I would not use them. Southern will be recalling jobs instead of raising again so you don't get paid twice. We are onto you

28-03-2023
Sharlette Shar

Customer service was on point absolutely lovely lady who did her best to help and also had great manners. Make my day just came off the phone now 3pm 20/2/23. Hope there’s more people in the world like that lovely lady

28-02-2023
Omarion14able

Great company an excellent service.

28-11-2022