Drummond Hearing

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Reviews

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  J H

  Rarely did I believe 5 star reviews are deserved. In Scotts case it is plus more and more. Professional, sympathetic, skilled and a real expert in his field. All of this is irrelevant compared to the positive impact on people’s lives. Thank you so much.

  26-01-2023
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  HR

  I am delighted by the transformation in my hearing following the fitting of my new hearing aid at Drummond Hearing. Following a hearing test, Scott explained clearly the implications of the results for his recommended choice of aid. At the follow-up appointment, the fitting was done with care and precision and the maintenance programme thoroughly demonstrated. The fact that - if required - the hearing aid can be adjusted remotely via a mobile phone app is a useful, time-efficient functionality especially for anyone who does not have easy or regular access to London. From my experience of the service provided by Drummond Hearing, I can recommend Scott Drummond as an excellent and highly approachable audiology professional.

  26-08-2022
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  Mr Bowers

  Never write reviews. But. Amazing service. Thank you so much. See you in 8 months Mr Bowers

  26-05-2022
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  Ian M

  People with hearing difficulties often hold the view that audiology services are, in the end, about selling boxes, (of hearing aids, of course) and many practitioners are unfortunately mostly focused on this. There’s a quickish hearing test and then the aids are supplied and adjusted. This has not been my own experience over decades, during which I have always tried to seek out the best available professionals and have generally felt quite comfortable with the outcome. Scott Drummond works at an entirely different level. During our initial consultation I told him (since I was an experienced user) my case history, what I wanted and expected and waited for some agreement. Instead, I was directed straight into testing, and when he had assessed the results ( unchanged for many years) he concluded that my own views of what tech I would like or what should be done, and indeed my last corrective aids, were entirely sub-optimal for the correction of my hearing problem. He recommended aids of a type which I had not particularly wanted to use, and from a manufacturer whose product I had not previously used and was not my first preference, but we used a test pair and set them up for my hearing. I then went outside for a 10 minute walk around. Without overstating the case, I heard sounds which I had no recollection of being able to hear before, and in road traffic noise which would have rendered the majority of everyday sound ( bypassers’ speech, footsteps, rustling leaves, bird calls and even the sound of bicycle tyre rubber rolling over the ground) unintelligible or unhearable. My subsequent experience has included being able to hear voices whispering next to me, which I had never been able to do before, enhanced music appreciation and the ability to hear my companions inside noisy restaurants and auditoriums. I can say that without doubt, while the new technology would certainly have contributed to this result, none of it could have come about without the obvious research into the available alternative tech solutions, the measured and thoughtful analysis, and the detailed explanation of what, why and how this was all going to address my specific problems. Scott Drummond is a practitioner at the very top of his game. I consider it a privilege to know him and greatly fortunate to have found his practice amongst all those available in London.

  26-05-2022
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  Simon Gravatt

  I can hear clearly now. Pleasant efficient service, thanks Scott.

  26-05-2022
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  Khalid Junaid

  If there was a Nobel prize for ear wax removal it would go to Scott. He removed wax that was a decade old. Also, super nice guy.

  26-05-2022
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  Matthew Guzzo

  26-05-2022
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  Harrison Chadwick

  Scott was very friendly and caring with his approach. His attention to detail went beyond the needs as he provided comfort and assurance throughout the whole process.

  26-05-2022
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  Matthew James Turner

  Scott was a pleasure to see today, caring and informative with everything, Would recommend :) great guy always good to go private and have a more specialist focused treatment or consultation Thanks Scott :)!

  26-05-2021
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  Neil Godber

  excellent service, punctual, professional, couldn't help more.

  26-05-2021