Droylsden Glass Limited

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Reviews

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  Andrew P86

  Extremely poor standards of work & absolutely not recommended - one of the expensive companies out there. Absolutely gutted that we went with the more expensive quote because we thought the quality of install (and product) would be above board. We have images to prove as I'm sure Droylesden glass will attempt to refute it. Background: we paid nearly ~£6k for sliding doors & replace a backdoor with a window. I offered to do the plastering ONLY to bring down cost as £6k was already expensive for what we were getting. So here's the list of problems: 1. Where window was taken out and sliding doors replaced: all brickwork left exposed including the cavity wall each side - this should have been blocked off. 1.a. where the sliding doors fitted, ~7" gap between edge of room floor and door leaving the width of the sliding doors exposed to the void under the house. 2. Door handles are loose 3. Gaps between door frame and ceiling exposing wall cavity 4. Brick dust, cement and other rubbish left on the sliders of the door, causing damage. Where they installed a window 5. Whey have breeze blocked over kitchen tiles rather removing them, which will now make it a nightmare when it comes to me ripping out the kitchen 6. Breeze blocked over wallpaper to the cavity - this will cause damp! 7. 1/2" Gap between breeze block and ceiling 8. Cavity wall exposed. 9. Survey said all bricks will be keyed in, but apparently this could not be done on the day so bricks stacked making the outside look terrible. 10. Gaps in mortar of brickwork on the outside 11. Cracks already forming in the brick mortar. 12. They ordered the wrong glass for the window, so we were left with chipboard in its place over the extended weekend. 13. When they came back to remove chipboard, they were supposed to go through our concerns, but they quite simply said it was all normal to my wife - it's not normal for sure, to the point we've asked an inspector to come and review Overall, they used the fact that I said I would 'plaster' as a license to do a very very very shoddy job. We will never ever recommend Droylesden glass, we used the most expensive quote thinking "you pay for what you get" - with this company, its not true, you really are paying for the good salesmen/pitch.

  20-05-2023
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  Matt Ross

  The work itself was very good but communication and reliability was very poor. The work was booked and cancelled twice, including on the morning it was supposed to be done. The original quote we were given was incorrect. We had to chase updates throughout the process and got very little in the way of apologies

  19-05-2023
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  Mike Roylance

  I have to say that dealing with Droylsden Glass has been a first class experience. The staff there are so professional and friendly and no pushy sales people. The quote I was given was first class. The fitting time was great. The fitter, Paul Smith turned up on time (early actually) and was friendly and approachable. I was totally stunned by how quickly he had my old door out and the new one fitted. There was no mess at all. Paul walked me through the process and I could not of asked for better. I would give them 5 stars or 10/10 anyday.

  28-04-2023
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  George Caldicott

  We have just had a brand new front door from Droylsden & i’m very impressed, 10/10. Brilliant service from start to finish & would highly recommend to anyone.

  26-04-2023
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  Antony Riley

  Well set out for Windows and doors a great guy came over to see us we told him what we was after he was very well informative on his stuff that they was selling give us a rough guide on price was a bit expensive but they look like they do high quality of work

  26-03-2023
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  Richard Brooks

  A couple of years following installation of a new front door and several windows we noticed that the top frame of one of the window units in the porch was sagging which was leading to the door becoming difficult to open / close. I spoke with Karen in customer services who answered the call promptly and with a friendly and welcoming attitude. She requested photos of the issue to enable Lewis to make an initial assessment. Lewis arranged for a couple of his fitters to come and take a look within a few days of my call. Dave & Leighton arrived within the time slot I was quoted and diagnosed the problem relating to the initial installation. They were able to improve the integrity of the structure such that the weight of the sloping roof above the porch was evenly distributed between the vertical bar in the adjoining windows and the door frame. The remedial work was carried out to a high standard and they left the property in a tidy condition, which was quite remarkable given the hailstones and rain they faced during most of their time on site. I would recommend the aftercare service delivered by Droylsden Glass based on this experience. Thanks again!

  26-03-2023
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  Wayne Rice

  I had a front door fitted and I have to say it was a very good service all round. They're are probably not the cheapest option, but I wanted a top end job and that is what I received. The initial seal didn't go off properly at the bottom of the frame, but after I reported it they resolved the issue immediately and without fuss. It is rare to find such good customer service. Recommended.

  26-02-2023
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  Ian Fogg

  Excellent windows fitted by two Great guys Leon & Bob. Brilliant from Start to finish. Excellent workmanship & attention to detail. I would recommend Droylsden glass to anyone that needs new windows & doors.

  26-02-2023
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  Stuart Padmore

  We had a new Composite back door fitted by Droylesden Glass a couple of weeks ago. They were very attentive before the fitting date and the 2 men that fitted the door were very polite and cleaned up after themselves. We would definitely use this company again.

  26-01-2023
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  Lisa Hartley

  I've had new windows fitted off Droylsden glass and had nothing but trouble with the fitting since day one. The windows looked a disgrace, the finish was disgusting, no care taken. Then within weeks several windows wouldn't shut, handles on other windows stiffened up to the point they wouldn't close. Now with the cold weather I've noticed the draughts are quite bad. I've got gap's along several windows. I've paid £7000 pound unnecessarily. My old council windows i had before weren't drafty and we're fitted fantastic, I never had a problem in the 15 I had them in. I decided to get new windows so my house would look nicer. Now I'm left with a freezing cold house through ill fitted Windows. I've had them out 4 time's over problems and the windows still aren't right. Once this company has your signature and money, your stuffed. I recommend going elsewhere for windows !!! 😠🤬

  26-12-2022