Droplet Dry Cleaning & Garment Care
Droplet Dry Cleaning & Garment Care is a London-based company that provides a range of household services. Their services include leather cleaning services, curtain and upholstery cleaning services, and more. They are committed to providing high-quality services to their customers and ensuring their satisfaction.
Introduction to Droplet Dry Cleaning & Garment Care
Droplet Dry Cleaning & Garment Care is a premium dry cleaning and laundry service located in London, England. The company was founded with the purpose of providing high-quality garment care services to the local community. What makes this company unique is their commitment to using eco-friendly cleaning solutions and their specialization in leather cleaning services.Services & Products
Droplet Dry Cleaning & Garment Care offers a wide range of services, including dry cleaning, laundry, ironing, and alterations. They also specialize in leather cleaning services and curtain & upholstery cleaning services. Customers can purchase garment care products such as stain removers and detergents from the company as well.Location
Located at 69 Grays Inn Rd in London, Droplet Dry Cleaning & Garment Care is situated in a bustling area surrounded by various businesses and restaurants. Customers can expect to experience the vibrant energy of the city when visiting this location. The three closest public transportation options are King's Cross St. Pancras Station (0.4 miles), Chancery Lane Station (0.5 miles), and Farringdon Station (0.6 miles).Benefits
Customers should choose Droplet Dry Cleaning & Garment Care because of their commitment to providing high-quality garment care services using eco-friendly cleaning solutions. The company also specializes in leather cleaning services, making them a go-to for customers with leather garments. Additionally, their convenient location and competitive pricing make them a top choice for customers in the area.Good to Know
Customers should be aware that Droplet Dry Cleaning & Garment Care also offers household services such as bedding and curtain cleaning, in addition to their garment care services.Reviews
Customers rave about the exceptional service and high-quality cleaning provided by Droplet Dry Cleaning & Garment Care. They appreciate the company's commitment to eco-friendly solutions and their expertise in leather cleaning services. Overall, customers highly recommend this company for all garment care needs.Amenities
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pick-up and delivery -
stain removal
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odor removal
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cleaning
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repair
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free estimate
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pet hair removal
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curtain cleaning
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upholstery cleaning
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sanitizing
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deodorizing
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steam cleaning
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dry cleaning
FAQ
What methods do you use to clean leather and what type of leather can you clean?
We use a variety of methods to clean leather, depending on the type of leather and the condition it's in. We can clean most types of leather, including aniline, semi-aniline, pigmented, and suede. Our methods are safe and effective, and we take care to ensure that your leather is not damaged in any way during the cleaning process.Are your cleaning products safe for pets and children?
Yes, all of our cleaning products are safe for pets and children. We use only the highest quality, eco-friendly cleaning products that are gentle on your fabrics and safe for your family and pets. You can trust us to provide a safe and effective cleaning solution for your home.Do you provide any type of guarantee or warranty for your leather cleaning services?
Yes, we offer a satisfaction guarantee for all of our leather cleaning services. If you are not completely satisfied with the results of our cleaning, we will do everything we can to make it right. We stand behind our work and are committed to providing the best possible service to our customers.What types of products do you use to clean and condition leather and are they safe for pets and children?
We use only the highest quality, eco-friendly cleaning products to clean and condition leather. Our products are safe for pets and children and are designed to be gentle on your fabrics while providing a deep clean. We take care to use the right products for each type of leather to ensure that your leather is not damaged in any way.What is your pricing structure for leather cleaning services and what is included in the cost?
Our pricing structure for leather cleaning services varies depending on the type of leather, the size of the item, and the condition it's in. We offer competitive pricing and provide a detailed quote before starting any work. Our pricing includes all necessary cleaning and conditioning products, as well as any additional services such as stain removal or repairs. We believe in transparent pricing and will never charge you for anything you haven't agreed to in advance.Reviews
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Loredana Maria Butoi
Service: Laundry pick-up
26-03-2023
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Matthew Hilliar
26-11-2022
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Yuujin Hotta
Recently my wife had a few articles of clothing dry cleaned at Droplet (Gray's Inn Road outlet) including a shirt of mine. To our surprise & shock my shirt returned with all labels removed. The collar label was cleanly cut off with cutters and all traces of branding was cut out from the care labels within. First reason offered by the staff was that it must have fallen off in the cleaning process. After some consideration and confusion my wife returned to further pursue the matter and spoke to another staff member. In this case she was told that the labels couldn't have just fallen off and the manager will be consulted. The shirt was left at the premises and we allowed some time for the manager to review the situation. She returned again to pick up the shirt and asked for an explanation and compensation for what had happened. But the explanation this time was that the damage didn't occur at the premise and maybe we are responsible for the missing labels. This was clearly not a valid or coherent explanation - and frankly unprofessional and insulting. Ordinarily I would not care too much about labels or branding, but this was a Tom Ford (circa £300.00 retail) piece specially bought by my wife for our wedding. It was only bought in May 2022 and worn twice - it was practically new. The shirt is tied to its quality / design, but also to its maker - removing the labels takes a lot away from the item's value and most importantly it has degraded something sentimental to me. This was explained to Droplet, but obviously they couldn't care less - we will never use their services again and would caution others against leaving high value items with them.
26-08-2022
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Rachel Clemo
This is no longer Lux but part of Droplet - a larger chain. Avoid taking valuable items, fine for shirts. They send items to be cleaned offsite and in the process use safety pins to attach labels which is fine if they put them in logical places. Had an item damaged from putting it on main fabric vs label causing a hole. They said they “had to” do it but this could have been avoided. Customer service was lacking in response to this situation - not even an apology. Will not return and use a dry cleaner that cleans on site.
26-08-2022
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Isabel Offler
Super quick and absolute lifesavers. Will use again!
26-06-2022
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Bella Thorne
Fantastic !! The best
26-05-2022
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Waleed Malik
Service: Delivery
26-05-2022
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Alizain Naushad
Positive: Professionalism
26-05-2022
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Mohammed Khalil
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2022
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MUXHI RJ
Positive: Professionalism
26-05-2022
