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Video Camera Repair Services

Drop The Mask Productions CIC

Drop The Mask Productions CIC is a company based in Southampton, England. They specialize in video camera repair services and electronics.

Introduction to Drop The Mask Productions CIC

Drop The Mask Productions CIC is a company that specializes in video camera repair services and electronics. Founded in 2017, this company was established to provide affordable and high-quality repair services. What makes this company unique is that it is a Community Interest Company (CIC), meaning that it is a social enterprise that exists to benefit the community.

Services & Products

Drop The Mask Productions CIC offers a range of services, including repairing video cameras, audio equipment, and other electronics. They also sell refurbished electronics, such as cameras and laptops, at competitive prices.

Location

Located in St Marys, at the Voluntary Action Centre in Kingsland Square, Southampton, Drop The Mask Productions CIC is situated in a bustling area that is home to various businesses and community organizations. Customers can expect to experience a vibrant and diverse community when visiting this area. The closest public transportation options are the Southampton Central train station, which is 0.7 miles away, the St. Mary's Stadium bus stop, which is 0.2 miles away, and the Portsmouth Road bus stop, which is 0.4 miles away.

Benefits

Customers should choose Drop The Mask Productions CIC because of their commitment to providing affordable and high-quality repair services. The company also has a strong focus on environmental sustainability by refurbishing electronics and reducing electronic waste.

Good to Know

Customers should be aware that Drop The Mask Productions CIC only accepts cash payments for their services.

Reviews

Customers have left positive reviews for Drop The Mask Productions CIC, praising their affordable prices, high-quality repairs, and friendly service. Customers have also appreciated the company's commitment to environmental sustainability.

FAQ

What types of video cameras do you repair?

We repair a wide range of video cameras, including both consumer and professional models. This includes DSLRs, camcorders, and action cameras.

What is your repair process, and how long does it typically take?

Our repair process involves a thorough diagnosis of the issue, followed by the necessary repairs and testing. The length of time it takes depends on the complexity of the issue, but we aim to complete repairs as quickly as possible without sacrificing quality.

What types of issues do you commonly fix?

We commonly fix issues such as damaged lenses, broken screens, malfunctioning buttons, and software glitches. However, we are equipped to handle a wide range of issues and will do our best to repair your video camera no matter what the problem is.

Do you offer any warranties or guarantees for your repairs?

Yes, we offer a 90-day warranty on all repairs we perform. This warranty covers any issues that arise as a result of the work we did, so you can have peace of mind knowing your video camera is in good hands.

How much will the repair cost, and do you provide estimates?

The cost of the repair depends on the extent of the damage and the specific repairs needed. We offer free estimates for all repairs, so you can get an idea of the cost before making a decision. We strive to keep our repair prices competitive and affordable.

Reviews

  • Film Crew 4u CIC

    We are so pleased with our new website and the service DTMP team have given us. Ben was super helpful building our site to just the way we wanted it to look. Gregory and all at DTMP have supported us in the early development of our own community interest company and we would reccomend all their services.

    28-04-2023
  • Tom Westbury

    I work for the local NHS and we really value working with Drop the Mask on a variety of projects including animation, video, and events. We are really pleased with the work that we produce together, and equally importantly is the wider societal and community impact that comes from working with Greg and the team.

    28-03-2023
  • Katie Newman

    Greg and the team are a delight to work with and extremely good at what they do. I'd highly recommend them.

    28-12-2022
  • Sales Ridgway

    The team at DTM helped us acquire and install two 78" touchscreen screens. They have also assisted with multiple IT related questions and have secured themselves as our "go to" IT supplier. They are always fantastic and friendly while onsite, I would certainly recommend.

    28-11-2022
  • Steven Andrew

    Truly a pleasure working with Greg and his team at DTM. We approached DTM with some specific IT requirements and were blown away by the ideas, professionalism and friendliness of the DTM team. Can wholeheartedly recommend Drop The Mask to anyone in need of IT services no matter how “unique” the requirement!

    28-10-2022
  • Janice Mason

    A delightful, considerate and energised social enterprise. They take time to listen, are so patient and help me understand what I can do to manage my own website. So helpful. So creative. So knowledgeable. Definitely recommend them.

    28-10-2022
  • Becky Cain

    We have worked with DTMP to create a website for our business from scratch. They have been incredibly helpful, meeting with us to find out what we need, making the process and the costs clear, and giving suggestions when we are unsure of how a page might look. Their speed of response to emails, and updating our website as we sent copy and images to them is fantastic too. We would definitely recommend them.

    28-10-2022
  • Erin McMurtry

    Greg and his team have always been extremely approachable and welcoming to us as a small charity. Greg has been very generous with his time and is such a knowledgeable and interesting person to talk to. DTMP have helped us a number of times in the past few years with various IT related projects and I am sure we will work with them again.

    28-10-2022
  • Tim Mason

    A brilliant Social Enterprise who have professionally refreshed our website and made it much more user friendly. We would recommend them to others, for their ability to get the job done.

    28-10-2022
  • Billy Stevenson

    Such a great team at Drop The Mask Productions, friendly, always available to help, and very knowledgeable around everything IT and websites. They have gone above and beyond helping me establish my own community interest company. Thank you all at DTMP!

    28-10-2022