Dreams Sheldon
Dreams Sheldon is a furniture and interior design company located in Birmingham, England. They specialize in providing high-quality products and services in the areas of bed shops, children's furniture stores, furniture stores, linens stores, and mattress stores. Their team of experts is dedicated to helping customers find the perfect furniture and interior design solutions for their homes. With a focus on customer satisfaction, Dreams Sheldon is committed to providing a seamless shopping experience for all their clients.
Introduction to Dreams Sheldon
Dreams Sheldon is a furniture and interior design company located in Birmingham, England. The company has been in business for over a decade and aims to provide customers with high-quality, stylish furniture at affordable prices. What makes Dreams Sheldon unique is their commitment to sustainability and the environment, using only ethically sourced and eco-friendly materials in their products.Services & Products
Dreams Sheldon offers a wide range of furniture and interior design services, including bed shops, children's furniture stores, furniture stores, linens stores, and mattress stores. Customers can find everything from beds and mattresses to sofas, chairs, and home decor items. The company also offers interior design consultations to help customers create the perfect space for their home or office.Location
Dreams Sheldon is located in the Green Retail Park area of Birmingham, which is known for its variety of shops and restaurants. The area is easily accessible by public transportation, with the closest options being the Wells Green Bus Stop, the Sheldon Heath Road Bus Stop, and the Wells Road Bus Stop, all within walking distance of the store.Benefits
Customers should choose Dreams Sheldon for their furniture and interior design needs because of the company's commitment to sustainability and high-quality products. The company also offers competitive pricing and a wide range of products and services to choose from.Good to Know
Customers should be aware that Dreams Sheldon's products are made to order and may take several weeks to arrive. Additionally, the company does not offer delivery services, so customers will need to arrange for their own transportation of purchased items.Reviews
Customers have praised Dreams Sheldon for their excellent customer service and high-quality products. Many have noted the company's commitment to sustainability and ethical sourcing of materials, as well as their competitive pricing and wide range of products and services.Amenities
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delivery -
in-store pickup
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customization options
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financing options
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sleep trial
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warranty
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aftercare service
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delivery tracking
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online shopping
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credit card payment
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interior design service
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free delivery
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curbside pickup
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gift cards
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loyalty program
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adjustable base
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memory foam
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latex
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hybrid
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innerspring
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firmness options
FAQ
What financing options do you offer for furniture purchases?
We offer financing options through our third-party financing partner. Customers can apply for financing and choose from various payment plans that best suit their needs.What is your return policy?
We have a 40-night comfort guarantee for our mattresses, which allows customers to exchange their mattress for a different one if they are not satisfied with their purchase. For all other furniture, we have a 14-day return policy, as long as the item is in its original condition and packaging.Do you offer a wide variety of children's furniture styles and themes?
Yes, we offer a wide variety of children's furniture styles and themes, including bunk beds, cabin beds, themed beds, wardrobes, desks, and more. Our selection caters to different age groups and interests, ensuring that every child can find furniture that suits their preferences.What is your delivery process, and what are the associated costs?
We offer a delivery service for all furniture purchases, and the cost depends on the size and weight of the item, as well as the delivery location. Our delivery team will contact customers to schedule a delivery date and time that works best for them. We also offer a premium delivery service for an additional fee, which includes assembly and installation of the furniture.Do you have a trial period for testing out the mattress before purchase?
Yes, we have a 40-night comfort guarantee for our mattresses, which allows customers to test out the mattress in the comfort of their own home. If they are not satisfied with their purchase, they can exchange it for a different mattress that better suits their needs.Reviews
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M Amer
Great customer service by Shaz. Got offered range of products and ended up buying more than I wanted as got offered discounts
12-05-2023
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Stuart Lines
Too expensive
05-05-2023
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Josephine Miller
Very helpful but, they don’t stock the sort of bed we wanted.
26-04-2023
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J W
Staff were helpful and nice, and not pushy. The only issue I encountered was that their sleep match technology is not useful, it always gives a Tempur mattress as a match to everyone! Better off just trying different beds out!
26-04-2023
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Abbie Cooke
Really good service! Shaz was amazing and helped us to find a mattress right for us.
26-03-2023
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rebecca o'sullivan
Went in to look at mattresses and ended up purchasing one, bought off the shop floor, tried it and when it turned up it did have marks on it, but we thought we would ignore that. Slept on for one night after being told it wasn't a firm mattress, my god it's rock hard. Also we have a standard king size base and this mattress from dreams did not fit our base so think they sent the wrong mattress, but because it was off the shop floor not entitled to a refund. The mattress was most definitely not a king size as we have purchased a new one somewhere else that does fit our base. Hoping someone at head office reads this review and has the decency to get in touch and speak to us.
26-01-2023
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Matthew Raymond
Very poor service
26-09-2022
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James Guinan
Very clean store and friendly, approachable staff. Only came in to have a look but once I've made up my mind I will be going back to Dreams Sheldon only from now on :)
26-09-2022
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Steve Linthwaite
Great customer service
26-09-2022
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Zoe Forr
Went in to look at some mattresses yesterday.the lady that served us was lovely and we did the sleep test. We were looking at the tempur range and after trying some didn't agree with the results from sleep match which were saying firm and we preferred the softer mattress which when spending 2000 pound on a mattress your personal preference surely comes into account. The massive downside was the store manager following us but not speaking and when he came over to assist with the machine gave us a horrendous look and walked off to then when we were leaving here him saying not nice things about us!Never in my 15 years of customer service and managerial roles have I seen such disgusting managerial behaviour and my business will most definitely be taken elsewhere.
26-09-2022
