Dreams Hemel Hempstead
Dreams Hemel Hempstead is a company based in Hemel Hempstead, England. They specialize in bed shops, furniture, and interior design.
Introduction to Dreams Hemel Hempstead
Dreams Hemel Hempstead is a well-established bed shop that has been providing quality furniture and interior design services to the people of Hemel Hempstead for over 10 years. The company's mission is to make it easy for customers to create their dream bedroom by offering a wide range of products and services that cater to every style and budget. What sets Dreams Hemel Hempstead apart from other bed shops is their exceptional customer service and attention to detail.Services & Products
Dreams Hemel Hempstead offers a variety of services to help customers create their perfect bedroom. They have a wide selection of beds, mattresses, bed frames, and bedroom furniture to choose from. In addition, they offer interior design consultations to help customers design their dream bedroom. The company also provides delivery and installation services to ensure that customers receive their products in perfect condition and have them set up in their home quickly and efficiently.Location
Dreams Hemel Hempstead is located in Riverside Shopping Centre in the heart of Hemel Hempstead. The area is known for its bustling shopping scene and vibrant atmosphere. Customers can expect to find a range of businesses in the area, including clothing stores, restaurants, and cafes. The shopping centre is easily accessible by public transportation, with the Hemel Hempstead Station, Apsley Station, and Boxmoor Station all within a 2-mile radius.Benefits
Customers should choose Dreams Hemel Hempstead for their exceptional customer service, high-quality products, and competitive prices. The company's team of experts is always available to assist customers in finding the perfect products for their needs and budget. In addition, the company offers a price match guarantee, so customers can be confident that they are receiving the best possible value for their money.Good to Know
Customers should be aware that Dreams Hemel Hempstead offers interest-free credit options to help make purchasing their dream bedroom more affordable. The company also has a generous returns policy, allowing customers to exchange or return their products within a certain timeframe.Reviews
Customers rave about the excellent customer service and high-quality products they receive from Dreams Hemel Hempstead. Many customers praise the company's interior design services and appreciate the attention to detail that the team provides. Overall, customers highly recommend Dreams Hemel Hempstead for anyone looking to create their dream bedroom.Amenities
-
free delivery
-
complimentary assembly
-
mattress recycling
-
in-store pickup
-
virtual consultation
-
customization options
-
financing options
-
delivery tracking
-
sleep trial
-
warranty
-
aftercare service
FAQ
What is the range of beds and mattresses you offer?
At Dreams Hemel Hempstead, we offer a wide range of beds and mattresses to suit all budgets and preferences. Our collection includes everything from luxurious memory foam mattresses to affordable divan beds, so you're sure to find something that meets your needs. We also offer a range of bed frames, including wooden, metal, and upholstered options.Do you offer any guarantees or warranties on your products?
Yes, we offer a range of guarantees and warranties on our products, including a 40-night comfort guarantee on selected mattresses. This means that if you're not completely satisfied with your new mattress, you can exchange it for a different one within 40 days of delivery. We also offer a 5-year guarantee on all our bed frames and divan bases, as well as a manufacturer's warranty on all mattresses.Can you provide any recommendations or guidance on choosing the right bed for my needs?
Absolutely! Our friendly and knowledgeable staff are always on hand to provide expert guidance and recommendations on choosing the right bed for your needs. We'll take into account your sleeping habits, budget, and any specific requirements you may have to help you find the perfect bed or mattress.What is your delivery process, and what are the associated costs?
Our delivery process is simple and hassle-free. Once you've placed your order, we'll arrange a convenient delivery date and time that suits you. Delivery costs vary depending on the size and weight of your order, as well as your location. However, we offer free delivery on all orders over £100, and our delivery charges start from as little as £4.95.Do you offer any financing or payment plans for larger purchases?
Yes, we offer a range of financing and payment options to help make larger purchases more affordable. These include interest-free credit, buy now pay later, and low deposit options, so you can spread the cost of your purchase over a longer period of time. Our friendly staff will be happy to discuss your options and help you find a payment plan that works for you.Reviews
-
David Lawson
The service was second to none. So often these days customer service is very poor and so when you get exceptionally friendly, helpful and efficient service it is wonderful. I would recommend anyone thinking of new beds/mattresses then go to DREAMS in Hemel Hempstead.
28-03-2023 -
Andy Huang
Excellent customer service! Had such a great experience trying out mattresses all around the store!
28-03-2023 -
Miruna Nemeti
28-02-2023 -
Shiela Wilson
28-12-2022 -
Ritu Sharma
From the minute I picked up the phone to this store, to the moment I left, Rachel and her team were so helpful and professional. Rachel has been extremely helpful and the Manager was so helpful. Thank you Rachel for helping me find my perfect bed and thank you to the Manager for helping me customise it x
28-05-2022 -
मनोज जांगिड (Manoj Jangid)
28-05-2022 -
Anusan Shan
SCOTT the manager HEMEL HEMPSTEAD BRANCH i wanted a refund on my product that i was not happy with, this pillow that i bought gave me neck pain I have all receipts and proof to evidence this i only bought it yesterday. The manager didn't even give us a choice and straight away said that its a no returns policy. The day before when we enquired about purchasing a mattress for our dad who is unable to come into the store. This man Scott with his own words explained that dreams offer a return or exchange on mattress if we didnt like it, and said that they will clean and sanitise the mattress and put it back for sale. no one made their returns policy clear when purchasing this pillow. he didnt even give a proper reason and straight away turned me down by saying he doesnt want to argue with me, he was very rude and harsh with his tone. I felt there was unfairness as there was another friend of of mine who is of british ethnicity who went into the store and also bought a product and didnt feel it was for her was able to return it, without a fuss but this man was not ready to do the same for me.Told me to get out of the store. i regret purchasing here and will never come back unless dreams contact me personally and sort my issue out.
28-05-2021 -
Saad Malik
So just went to the store yesterday and the bald guy who I think was the manager was very rude and unfriendly. No doubt there stores are closing around. We asked him about a mattress which had a clearance on that mattress yesterday. We asked the details about that specific mattress but he wasnt willing to talk to us. At the end when we still asked about delivery details etc, the manager told us that it would be good to sort it out with another store which will be local to us as he DOES NOT WANT TO STEP ON THE TOES OF ANOTHER MANAGER. Me and my partner were looking at each other and were thinking that Dreams should be given an award for hiring such people and paying them for turning the customers away. To be specific i am talking about Hemel hampstead branch. Even the 2 sales ladies were looking at each other and then at their managers face that why is he doing that. I think Dreams as a company need to look into it. As your own manager turned away a sale of £499 just yesterday. Never gonna step into any of their branch again.
28-05-2021 -
Michelle Woodmore
Really friendly and efficient service. Staff were knowledgeable and made the experience enjoyable. We felt looked after from the minute we walked through the door.
28-05-2021 -
Sachith Dassanayake
28-05-2020