Dreams Colindale
Dreams Colindale is a company located in London, England that specializes in mattress stores, furniture, and interior design. Their location can be found at Colindale Retail Park, Windover Ave, Edgware Rd, London NW9 6TH, United Kingdom.
Introduction to Dreams Colindale
Dreams Colindale is a mattress store and interior design company located in London, England. The company was founded with the purpose of providing customers with high-quality mattresses and furniture to help them create their dream home. What makes Dreams Colindale unique is their commitment to excellent customer service and their wide selection of products.Services & products
Dreams Colindale offers a variety of services and products to their customers. They specialize in mattresses of all sizes, including single, double, king, and super king sizes. In addition to mattresses, they also offer bed frames, headboards, and other bedroom furniture. Their interior design services include consultations, space planning, and furniture selection.Location
Dreams Colindale is located in the Colindale Retail Park area of London. The area is home to many different types of businesses, including retail stores, restaurants, and entertainment venues. Customers can expect to experience a bustling, lively atmosphere when visiting the store. The nearest public transportation options are Colindale Station (0.5 miles), Burnt Oak Station (1.3 miles), and Hendon Station (1.5 miles).Benefits
Customers should choose Dreams Colindale because of their excellent customer service and wide selection of high-quality mattresses and furniture. The company is committed to helping customers find the perfect products to suit their needs, and their interior design services are a great way to create a cohesive look for any home.Good to know
Customers should be aware that Dreams Colindale does not offer delivery services, so they will need to arrange for transportation of their purchases themselves.Reviews
Customers rave about Dreams Colindale's excellent customer service and the high quality of their products. Many customers note that the staff is knowledgeable and helpful, and they appreciate the wide selection of mattresses and furniture. Overall, customers highly recommend Dreams Colindale for anyone in need of a new mattress or furniture for their home.Amenities
-
delivery
-
free returns
-
in-store pickup
-
financing
-
mattress removal
-
adjustable base
-
pillow top
-
memory foam
-
latex
-
hybrid
-
innerspring
-
firmness options
FAQ
What types of mattresses do you offer?
We offer a wide range of mattresses including memory foam, pocket sprung, orthopaedic, and hybrid mattresses.Do you have a trial period for testing out the mattress before purchase?
Yes, we offer a 100-night sleep trial period for all our mattresses. If you are not satisfied with your purchase, you can return it within this period for a full refund or exchange.What is the warranty for your mattresses?
We offer a standard 10-year warranty on all our mattresses. This covers any defects in materials and workmanship.What is your return policy?
We have a flexible return policy. If you are not satisfied with your purchase, you can return it within 100 days for a full refund or exchange. The product must be in its original condition and packaging.Do you offer financing options for purchasing mattresses?
Yes, we offer financing options for purchasing mattresses. You can choose from different payment plans that suit your budget. Please visit our store or website for more information.Reviews
-
raju patel
Natalia provided excellent customer service! She recommended us to try the bed to see which one suits us and offered a drink. Also gave us free pillows. Thank you we had a nice experience!
28-04-2023 -
Sara Hale
26-04-2023 -
Ronelle Lang
Really great experience in store. Employees were super helpful and there's a wide range of products and payment plans.
26-12-2022 -
kevin Ballantyne (SIRBALLEH246)
Amazing customer service. Micheal the assistant manager looks after us like family!
26-11-2022 -
Behnam Tahmassebypour
Michael greated us well and professionally upon arrival, he offered us drinks and directed us to Sleepmatch machine which I personally think is one of the best inventions ever. He kindly advised us with the selected mattresses, he then directed us to selected mattresses providing us with a pillow for full real-life experience. He adhered to hygiene protocols all throughout and he never hesitated offering his help all throughout to sales and completion of the order. Thanks to Michael for his great effort and help and thanks to Dreams for employing such professional personels
26-11-2022 -
Iuliana Egan
Very veey nice staff and very helpful. Just got myself a sleepmotion bed. Love it !
26-09-2022 -
Kit Kay
I purchased a mattress from this place in Sep2021, it was a fairy expensive mattress so I thought I protect the investment with its ‘additional warranty’. The sales pitch was ‘even if you drop a glass of wine, we’ll change the mattress for you’. No issues with the purchase, sales rep was nice and transaction went well as expected. 6 months on I noticed a lot of small and firm balls of lint called Pilles. Had it been say 10% coverage, I don’t think I would have been bothered, however, at 40/50%. I thought, no worries, call Dreams and they will surly sort it out as I have the warranty. I called Dreams and they arranged a visit from 3rd party, he came, I showed him and he certainly agreed, saying this should not happen. He went away filled his report and that’s the end of that. I then get an email from Dreams saying…. Thanks but no claim can be made as fault is not covered under warranty. Calling the 3rd party, they cannot share the report, they said call Dream. Dreams say they cannot share report call the 3rd party…. The whole extended warranty is a scam! And I wished I spent a little more and went across the street to a more superior bed retailer. Be warned. Thanks nightmare, sorry I mean Dreams…
26-08-2022 -
Ming Qiang Xie
It’s been an amazing shopping experience. The staff are very friendly and knowledgeable. Michael has been incredible and I would strongly recommend shopping in the store as you get very personal shopping experience.
26-06-2022 -
Zaverchand Shah
Great service! Sales person was very kind and patient
26-05-2022 -
Zaid Shoaib
Great service, was helped by Michael how looked after us well
26-05-2022