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Bpo Companies

Dpg Associates Ltd

Dpg Associates Ltd is a company based in Manchester, England. They specialize in Bpo services and have expertise in IT & E-Commerce.

Introduction to Dpg Associates Ltd

Dpg Associates Ltd is a BPO company based in Manchester, England. The company was founded with the purpose of providing exceptional IT and E-Commerce solutions to businesses. Dpg Associates Ltd is unique because of their commitment to delivering personalized and tailored services to their clients.

Services & products

Dpg Associates Ltd offers a range of services including customer service, technical support, data entry, and website development. They also provide E-Commerce solutions such as online store development and digital marketing services.

Location

Dpg Associates Ltd is located in Boulton House on Chorlton Street in Greater Manchester. The area is bustling with businesses and offers a vibrant atmosphere. Customers can expect to find a variety of restaurants, cafes, and shops in the area. The closest public transportation options are the Manchester Piccadilly Train Station (0.4 miles), the Manchester Oxford Road Train Station (0.4 miles), and the St. Peter's Square tram stop (0.2 miles).

Benefits

Customers should choose Dpg Associates Ltd because of their commitment to providing personalized services that are tailored to their specific needs. The company has a team of highly skilled professionals who are dedicated to delivering exceptional results. They also offer competitive prices and a quick turnaround time.

Good to know

Customers should be aware that Dpg Associates Ltd is focused on delivering high-quality services and may not be the cheapest option available.

Reviews

Customers have praised Dpg Associates Ltd for their exceptional customer service and technical expertise. They have also received positive feedback for their quick turnaround times and competitive pricing.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a range of services such as customer service, technical support, data entry, accounting, and human resources outsourcing. We customize our services to meet the specific needs of our clients and provide them with cost-effective solutions.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed several successful projects for our clients in various industries such as healthcare, finance, and e-commerce. Our projects have included customer service outsourcing, data entry, and technical support. We have a proven track record of delivering high-quality services to our clients and meeting their expectations.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously and have implemented various measures to ensure that our clients' sensitive information is protected. We have strict access controls, firewalls, and encryption protocols in place to prevent unauthorized access. We also have non-disclosure agreements with our employees and conduct regular security audits to ensure compliance.

What is your pricing structure for your BPO services?

Our pricing structure is flexible and depends on the specific services that our clients require. We offer competitive pricing and work with our clients to develop a pricing model that meets their needs and budget. We also provide transparent pricing with no hidden fees or charges.

How do you handle any potential communication barriers with offshore teams or clients?

We understand that communication barriers can be a challenge when working with offshore teams or clients. To overcome this, we have implemented various measures such as hiring bilingual employees, using communication tools such as video conferencing and instant messaging, and providing cultural training to our employees. We also have project managers who act as a liaison between our clients and offshore teams to ensure smooth communication and collaboration.

Reviews

  • Jane MacDonald

    This ferm called me out of the blue to talk about whether I'd made a will. The level of noise in the background was very loud I could hardly here the person I was talking to. If this company are so desperate for business why don't they do something about their employees behaviour while at work?

    26-05-2022