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Couriers & Delivery Services

DPDgroup UK

DPDgroup UK is a leading courier and delivery services company based in the United Kingdom. With a strong focus on transportation and shipping, DPDgroup UK provides reliable and efficient delivery solutions to businesses and individuals across the country. Their commitment to customer satisfaction and timely delivery has made them a trusted name in the industry.

Introduction to DPDgroup UK

DPDgroup UK is a well-established courier and delivery service provider. The company was founded in 1970 in Germany and since then, it has grown to become a leading company in the transportation and shipping industry. DPDgroup UK is known for its reliable and efficient services, which have earned them a great reputation among its customers. What makes this company unique is its focus on sustainability and innovation. It has implemented eco-friendly initiatives and advanced technology to provide better services to its customers.

Services & products

DPDgroup UK offers a wide range of services to its customers. It provides same-day, next-day, and international delivery services for both individuals and businesses. Customers can choose from a variety of delivery options, including standard, express, and time-definite delivery. The company also provides tracking services to allow customers to monitor their shipments in real-time. In addition, DPDgroup UK offers warehousing and fulfillment services for businesses.

Location

DPDgroup UK is located in Smethwick, England. Smethwick is a bustling town with a diverse range of businesses, including manufacturing, retail, and service industries. The area is well-connected to public transportation, with the nearest train station being Smethwick Galton Bridge, which is just a 10-minute walk from the company. The nearest bus stops are Rolfe Street and Smethwick Council House, both within a 5-minute walk.

Benefits

Customers should choose DPDgroup UK for its reliable and efficient services. The company is committed to delivering packages on time and in good condition. It also provides customers with the flexibility to choose from different delivery options and tracking services. DPDgroup UK's focus on sustainability and innovation makes it a responsible and forward-thinking company.

Good to know

Customers should be aware that DPDgroup UK may require a signature upon delivery to ensure the safe delivery of packages. The company also has a strict policy against the shipment of prohibited items, such as dangerous goods, weapons, and illegal substances.

Reviews

Customers have praised DPDgroup UK for its excellent customer service and timely delivery. They also appreciate the company's tracking services, which provide them with real-time updates on their packages. However, some customers have experienced delays in delivery or issues with damaged packages. Overall, DPDgroup UK has a positive reputation among its customers.

Amenities

  • amenity
    tracking
  • amenity
    delivery
  • amenity
    pick-up
  • amenity
    courier
  • amenity
    rush service
  • amenity
    insurance
  • amenity
    packaging
  • amenity
    storage
  • amenity
    express service
  • amenity
    international shipping
  • amenity
    local shipping
  • amenity
    heavy freight
  • amenity
    overnight delivery

FAQ

What types of items are not allowed for delivery?

At DPDgroup UK, we have restrictions on items that can be delivered, including hazardous materials, illegal substances, and live animals. We also have limitations on fragile and valuable items, which require special handling and packaging.

How do you ensure the safety and timely delivery of packages?

To ensure the safety and timely delivery of packages, we use advanced tracking technology and a comprehensive logistics network. Our drivers and couriers are trained professionals who follow strict protocols for handling and transporting packages. We also offer insurance options to protect our clients' shipments.

What is your delivery timeframe and is it flexible?

Our delivery timeframe varies based on the service level selected by our clients. We offer standard and expedited delivery options. Our delivery timeframe is flexible, and we can work with clients to accommodate special requests and urgent deliveries.

Do you offer tracking and insurance options for packages?

Yes, we offer tracking and insurance options for packages. Our tracking technology allows clients to monitor the progress of their shipments in real-time. We also offer insurance options to provide additional peace of mind and protection for our clients' packages.

What is your pricing structure and are there any additional fees for special services or expedited delivery?

Our pricing structure varies based on the service level selected by our clients, as well as the size and weight of the package. We do have additional fees for special services, such as fragile item handling and expedited delivery. However, we work with our clients to provide transparent pricing and ensure there are no hidden fees or surprises.

Reviews

  • Liil S

    Awful honestly, you driver Gurwinder needs to learn how to ring a god dam buzzer, like what? Is he lazy to press a buzzer or you guys can't train him? I'm constantly missing my parcels as he doesn't know how to ring a buzzer, even though I'm at home

    26-04-2023

  • Pete Lumsden

    Customer service is non existent, constant delays delivering parcels, drivers do not get collections back to depot in time to go to the sorting hub and once the driver even took them home overnight. They are the new Hermes!

    26-12-2022

  • Amrit Kaur

    26-11-2022

  • Stuart Lynch

    Spend over 30mins to get through by calling them at over £3.per min 😡avoid calling this company!! Awful service I shall never buy from a company who uses this delivery company as they deliver to different address and still sent me a picture of it delivered 🤷🏼‍♂️

    26-11-2022

  • Jack W

    26-10-2022

  • Dean

    Should be able to rate zero stars for this terrible company. Had a parcel to be collected - seen the driver pull up and turn around, before driving off. Got a text a minute later to rearrange delivery because the parcel wasn't ready - yes it was and no way to complain or talk to someone! The worst delivery company available tying with hermes and that's testament to how terrible this company really is. Get better drivers to actually do their job it isn't a difficult thing to do! Avoid at all costs and make them go under they deserve nothing less - don't bite the hand that feeds you.

    26-09-2022

  • Paulo Pereira

    The all warehouse I was , unprofessional staff , start in security and finish in staff .. FEDEX AND DHL MUCH BETTER

    26-09-2022

  • Amelia Scott

    DPD UK is a terrible delivery company in every way possible. They keep giving me problems with every order I'm supposed to receive through them! They just dump your items with a pickup shop if you're not in and refuse to redeliver it! Even though I live in a major city, my pickup shop was 9 miles away! It's almost impossible to contact them. Terrible customer service from a call centre in the third world. You are kept on call waiting for an hour before they might pick-up your call. The lines are unclear and the English of the low-wage, low-skilled staff is barely comprehensible. I do not recommend at all. Ridiculous. Avoid DPD at all cost!!

    26-08-2022

  • Mariusz Molenda

    (Translated by Google) Everything quickly and efficiently without waiting , there is little space in front of the company to maneuver , the company is on the right at the end of the street , after unloading there is no room for pauses . I recommend the company (Original) Wszystko szybko i sprawnie bez oczekiwania , dużym przed firmą mało miejsca do manewru , firma po prawej stronie na końcu ulicy , po rozładunku brak miejsca na pauze . Polecam firmę

    26-07-2022

  • Isabel Roski

    Is okay is lovely

    26-05-2022