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Cruise Terminals

Dover Port Control

Dover Port Control is a company based in Dover, England that specializes in cruise terminals and travel & hotels. They are dedicated to providing exceptional service and ensuring a smooth and enjoyable experience for their clients.

Introduction to Dover Port Control

Dover Port Control is a company that oversees the safe and efficient movement of vessels in and out of the Port of Dover. The company has been in operation for several decades and has a rich history of ensuring the safety of ships and their passengers. What makes this company unique is their dedication to providing personalized and efficient service to their customers.

Services & products

Dover Port Control offers a range of services including vessel traffic management, pilotage, and towage services. They also provide a range of products such as charts, books, and navigational aids for ships. Customers can expect high-quality services and products that are tailored to their specific needs.

Location

Dover Port Control is located on the Eastern Arm N in Dover, England. The area is known for its bustling port and is home to several other businesses that cater to the travel and hotel industry. Customers can expect to experience the charm of a coastal town while being in close proximity to the city center. The closest public transportation options are the Dover Priory railway station (1.3 miles), the Dover ferry port (0.3 miles), and the Pencester Road bus stop (0.5 miles).

Benefits

Customers should choose Dover Port Control because of their commitment to safety and efficiency. The company has a team of highly trained professionals who are dedicated to providing excellent service to their customers. They also offer competitive pricing and personalized services that are tailored to meet the specific needs of each customer.

Good to know

Customers should be aware that Dover Port Control operates 24 hours a day, 7 days a week, and can be contacted at any time in case of an emergency. They should also be aware that the company is constantly updating their technology and services to ensure they are providing the best possible service.

Reviews

Customers have praised Dover Port Control for their professionalism and efficiency. They have also noted that the company goes above and beyond to ensure the safety of their vessels and passengers. Overall, customers have had a positive experience with Dover Port Control and would recommend their services to others in the industry.

Amenities

  • amenity
    parking
  • amenity
    wi-fi
  • amenity
    restaurant
  • amenity
    bar
  • amenity
    lounge
  • amenity
    fitness center
  • amenity
    swimming pool
  • amenity
    tour desk
  • amenity
    shuttle service
  • amenity
    luggage storage
  • amenity
    atm
  • amenity
    pet-friendly
  • amenity
    conference room
  • amenity
    business center

FAQ

What are the parking options available at your cruise terminal?

At Dover Port Control, we offer a range of parking options for our passengers. We have both short-term and long-term parking available at our cruise terminal, with rates varying depending on the length of stay. We also offer a valet parking service for those who prefer to have their car parked for them.

Is there assistance available for passengers with special needs?

Yes, we offer assistance for passengers with special needs. Our terminal is fully accessible, with ramps and elevators available throughout the building. We also have staff members trained to provide assistance to passengers who require it, including those with mobility issues or visual impairments.

Can you provide information on the embarkation and disembarkation process?

Our embarkation and disembarkation process is designed to be as smooth and efficient as possible. Passengers will be directed to the appropriate check-in area upon arrival, where they will go through security and have their documents checked. Boarding will begin shortly after, and passengers will be directed to their cabins. Disembarkation is similarly streamlined, with passengers being directed to the appropriate areas to collect their luggage and exit the terminal.

What amenities are available for passengers at the port?

We offer a range of amenities for our passengers at Dover Port Control. These include restaurants, cafes, and bars where passengers can enjoy a meal or a drink before or after their cruise. We also have a selection of shops selling souvenirs, clothing, and other items. Other amenities include currency exchange, ATMs, and free Wi-Fi throughout the terminal.

What flexibility do you offer for changes or cancellations in bookings?

We understand that plans can change, and we offer some flexibility for changes or cancellations in bookings. However, the specific policies vary depending on the type of booking and the time of cancellation. We recommend that passengers review our booking terms and conditions before making a reservation, and contact us if they have any questions or concerns.

Reviews

  • Gerald Woodhouse

    25-05-2023

  • Andrew Watson

    As usual, Dover was filled to capacity very quickly and trucks, take a back burner when it’s busy, so we were queueing up the hill again, I think it’s time that they moved part of Dover back to Folkestone and reopened that port to take pressure off!

    22-05-2023

  • Patrick Vervaeke

    19-05-2023

  • Matt Vorsk

    12-05-2023

  • exod balzac

    12-05-2023

  • John Fernandes

    05-05-2023

  • Emanuel Ciobanu

    28-04-2023

  • Tom Robbens

    (Translated by Google) Rapid (Original) Vlot

    26-04-2023

  • Евгений Авраменко

    26-04-2023

  • Mihai Daniel Florea

    (Translated by Google) Experiences to forget. File upon file and waiting times. There are the essential services but the desire to make these long waits fades (Original) Esperienze da dimenticare. File su file e tempi di attesa . Ci sono i servizi essenziali ma passa la voglia per fare ste lunghe attese

    26-04-2023