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Charity Shops

Douglas Macmillan Hospice

Douglas Macmillan Hospice is a charitable organization based in Stoke-on-Trent, England. The organization is dedicated to providing care and support to people with life-limiting illnesses and their families. They operate a number of charity shops in the area and work closely with the public sector and society to raise awareness and funds for their cause. Their mission is to ensure that everyone in their community has access to the best possible care and support during a difficult time.

Introduction to Douglas Macmillan Hospice

Douglas Macmillan Hospice is a non-profit organization in Stoke-on-Trent, England that provides specialized care for people with life-limiting illnesses. Founded in 1973, the hospice was established by the community in memory of Douglas Macmillan, who passed away due to cancer. The hospice aims to provide a peaceful and comfortable environment for patients and their families during difficult times. What makes this company unique is their focus on patient-centered care and their commitment to providing support to their families even after the patient's passing.

Services & products

Douglas Macmillan Hospice offers a range of services including pain and symptom management, emotional and spiritual support, and end-of-life care. They also provide practical support for families, such as counseling and bereavement services. Customers can donate to the hospice or shop at their charity shops, which sell a variety of items including clothing, furniture, and books.

Location

Located on Barlaston Road in Stoke-on-Trent, the hospice is situated in a peaceful residential area. The area is mainly residential, with some small businesses and local shops nearby. Customers can expect a quiet and tranquil environment at the hospice. The nearest public transportation options include the Hem Heath bus stop (0.2 miles), the Trentham Lakes bus stop (0.4 miles), and the Longton train station (2.7 miles).

Benefits

Customers should choose Douglas Macmillan Hospice because of their compassionate and personalized approach to care. The hospice is staffed by a team of trained professionals who are dedicated to providing the best possible care for their patients. They also offer a range of support services for families, including counseling and bereavement support. Additionally, customers can feel good about supporting a non-profit organization that is making a positive impact in their community.

Good to know

Customers should be aware that while the hospice does offer a range of services, they specialize in end-of-life care. This means that they may not be the best fit for customers who are seeking more general medical care or treatment for chronic illnesses.

Reviews

Customers have left overwhelmingly positive reviews for Douglas Macmillan Hospice, praising the dedicated staff and the compassionate care that they provide. Many customers have also expressed gratitude for the support services that the hospice offers for families and caregivers. Overall, customers feel that the hospice provides a much-needed service in the community and that they are making a real difference in the lives of their patients and their families.

Amenities

  • amenity
    donation box
  • amenity
    clothing rack
  • amenity
    bookshelf
  • amenity
    furniture
  • amenity
    toy section
  • amenity
    pet supplies
  • amenity
    volunteer opportunities
  • amenity
    free wi-fi

FAQ

What type of items do you accept as donations?

We accept a wide range of items as donations, including clothing, books, furniture, toys, and household items. However, we cannot accept certain items such as electrical goods, safety equipment, and damaged or soiled items.

How do you allocate the profits from sales of donated items?

All profits from the sales of donated items go towards supporting the Douglas Macmillan Hospice and the care we provide to our patients and their families.

Do you offer any special discounts or promotions for regular customers?

Yes, we offer a loyalty card scheme for regular customers. For every £10 spent, customers receive a stamp on their card, and once they have collected ten stamps, they can receive a 10% discount on their next purchase.

What measures do you take to ensure the safety and cleanliness of donated items?

We have a team of volunteers who carefully sort through donated items to ensure they are safe and clean for sale. We also have strict hygiene and safety procedures in place, such as cleaning and disinfecting items before they are put out for sale.

Can you provide information on any specific charitable organizations or causes that the proceeds from your shop support?

All proceeds from our shop go towards supporting the Douglas Macmillan Hospice, which provides specialist palliative care to people with life-limiting illnesses in Stoke-on-Trent and the surrounding areas.

Reviews

  • Jay 072

    26-03-2023
  • Neil Austin

    What an amazing place. The staff will always be remembered for the care they have given to our family.

    26-01-2023
  • Matty Matthews

    Very very friendly, very helpful, angels in disguise every single one of them

    26-12-2022
  • mike Crosby

    26-10-2022
  • Suzanne Potts

    Friendly, caring staff providing amazing care

    26-08-2022
  • Ash

    Highly recommended, amazing staff.

    26-07-2022
  • B P

    Lovely staff, lovely gardens, should be funded by the government and not have to rely on donations

    26-06-2022
  • Shaun

    26-06-2022
  • Dave Smith

    Made a donation to Donna Louise trust today from all attendees at my Mothers funeral, a very welcoming visit, staff were very sincere. Five stars

    26-05-2022
  • Katrina Taylor

    We had the Nurses out to help my dad in what turned out to be his last 24 hours, there had been a small mistake with his paperwork but district nurses contacted them and we got the paperwork sorted with in 20 mins, and we could then start my dad on the end of life drugs, A night nurse from Duggie mac came in to be with him over night, and just as we thought my dad waited for us to leave and pasted very peacefully in no pain in his sleep, the lady that was with him was fantastic with him and the family. Cant thank them enough, Please keep safe and well. Mrs Taylor and family.

    26-05-2021