Door Supplies Online
Door Supplies Online is a leading company in the door supply industry. They specialize in providing high-quality doors and related products to customers across the United Kingdom. Their extensive range of products includes industrial doors, interior fittings, and more. With a team of experienced professionals, Door Supplies Online is committed to providing exceptional customer service and ensuring that their clients receive the best possible products and services. They are a trusted name in the building and construction industry, and their dedication to quality and reliability has made them a go-to choice for customers looking for door suppliers and interior fitting contractors.
Introduction to Door Supplies Online
Door Supplies Online is a leading company in the door suppliers industry. Established in 2010, the company has been providing high-quality products and services to customers all over the United Kingdom. What makes this company unique is its commitment to providing innovative and cost-effective solutions to meet the needs of its clients.Services & products
Door Supplies Online offers a wide range of products and services, including industrial door suppliers, door shops, interior fitting contractors, and machinery and equipment for the building and construction industry. Customers can buy a variety of doors, from roller shutters to fire doors, and even have them installed by the company's experienced team of professionals.Location
Located in the heart of Norwich, Door Supplies Online is situated in an area bustling with other businesses in the building and construction industry. Customers can expect to experience a vibrant and dynamic atmosphere when visiting the company's unit on Marriott Close. The area is conveniently located near public transportation options, including the Norwich Train Station (1.6 miles), the Norwich Bus Station (1.3 miles), and the Norwich International Airport (3.6 miles).Benefits
Customers should choose Door Supplies Online because of its dedication to providing high-quality products and services at affordable prices. The company's expert team of professionals is committed to finding innovative solutions to meet the unique needs of each customer. Additionally, Door Supplies Online offers excellent customer service and fast delivery times.Good to know
Customers should be aware that Door Supplies Online only operates within the United Kingdom. Additionally, the company may require certain information and documentation before processing orders.Reviews
Customers rave about Door Supplies Online's excellent customer service and high-quality products. Many customers appreciate the company's commitment to finding creative solutions to meet their unique needs. Overall, Door Supplies Online is a top choice for anyone in need of doors or related products in the building and construction industry.Amenities
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customizable doors -
variety of colors
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variety of styles
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warranty
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expert advice
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showroom
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online shopping
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delivery
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installation
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maintenance
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customization
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security
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steel doors
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access control
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warranties
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repair
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after-sales service
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design consultation
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site survey
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installation service
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maintenance service
FAQ
How long is your delivery time?
Our delivery time varies depending on the product and location. We strive to deliver our products as quickly as possible and will provide estimated delivery times upon purchase.Do you offer installation services and warranties for your products?
Yes, we offer installation services for our products for an additional fee. We also offer warranties for our products, the length of which varies depending on the product.What is your process for project management and how do you ensure timely completion?
Our process for project management involves clear communication with our clients, regular check-ins, and a detailed schedule. We work closely with our clients to ensure that we meet their needs and that the project is completed within the agreed-upon timeframe.Do you offer a warranty or guarantee on your work and for how long?
Yes, we offer a warranty on our work, the length of which varies depending on the project. We stand behind our work and strive to ensure that our clients are satisfied with the end result.What is your return policy for doors?
We accept returns for doors within a certain timeframe of purchase, provided that they are in their original, unused condition. We do charge a restocking fee for returned items. Please see our website or contact us for more information on our return policy.Reviews
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Michael Moore
Damaged goods and terrible service. Initially the 9 doors we ordered on their website could not be fulfilled, so guess what? Yup we had to pay more for an alternative. Fine, doors and accessories showed up in reasonable time. When it came to fitting them though, 3 of the 4 glazed doors had significant scratches but by this time we have people fitting them, cant wait two more weeks for replacements and given 3/4s of them were damaged what are the chances they would arrive intact? Also two of the hinge/bathroom packs were the wrong type. So we had to source different ones ourselves. So we had to make the best of it and take the company to task. 3 months and 14 emails and they finally refunded us a paltry £50, not close to what they should be coughing up. Each time you receive an email, their representative clearly doesn’t bother to read the previous messages or understand the situation. Completely useless. Save your time and money and find a reputable supplier. I’m fairly sure they’re flogging seconds as premium stock based on what we received.
26-03-2023
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Saskia Leader
Did not receive some items in December 2022 and they haven't refunded me yet (February 2023)!! Will delete this review if they finally refund me
26-02-2023
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Helen Brooks
Spent £4,783 on new doors - ordered 1st July. Was told the lead time was 18-20 weeks. It's now been 30 weeks and I am still waiting. They don't get back to you when they say they will, you have to do all the chasing and there is no explanation offered for the delays. I do NOT recommend this company to anyone.
26-02-2023
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Kevin Plumstead
I can only speak as I find and I have to say I found this company excellent. Service and communication perfect and the doors were received as we ordered and in great condition. Highly recommend!
26-02-2023
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Małgorzata Mendyk
Do not use this company. They are complete scammers. From the day I ordered all the way to return. Service is terrible and the hidden charges are ridiculous. I placed an order, chased couple of days later only to be told the doors are not stocked anymore but can be made to order. This was the first delay. I needed the door urgently so asked to confirm delivery date ... Of course the doors arrived late and I had to chase it several times. Unfortunately I had to return the door only to find out there is 99 pound restocking charge and collection charge. Safe to say the refund has not been issued. When I chased i was finally issued a refund just to see ... Additional 45 pounds shipping charge on top of 60 collection charge. This is one massive scam.
26-11-2022
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simon mullier
I had a similar experience as the previous reviewer. I ordered expensive Deanta doors and had no correspondence regards delivery for over 4 weeks with little help in the matter!?
26-09-2022
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Mitum C
Majority of the doors sent are damaged - they do not appear brand new. They will not help resolve the situation and will deflect. LPD and Door supplies have been immensely poor. Was told it is acceptable to wait until I have unpacked all doors to resolve the situation. Furthermore, one of their delivery drivers damaged the door! I had a bout 10 calls at least between door supplies and LPD to resolve this. Now they state the time has elapsed. They are unprofessional and appear to be selling not new goods as that is the condition I have received the goods in.
26-09-2022
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Ben Howell
Very helpful and polite staff, was not too sure what I needed to order at first but they made the process very quick and easy! Doors are great!!
26-08-2022
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Ian cooper
Really poor as they are not the supplier of the doors I ordered. Deanta are and to arrange delivery I had to arrange through them £45. Due to ill health I was not able to take delivery of said doors. Now the delivery company have the doors as they would not leave them with my neighbour or talk to my wife on the phone. So now Deanta want another £52 to deliver the doors again and a failed delivery charge. The delivery company is 15 minutes from me. Both the company Deanta and BJS the delivery company are taking the preverbial. Steer clear at all costs!
26-08-2022
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Asif
Ordered 20x Skirting For £167.20. They Only Sent x9. Returned It To Them They Charged Me £78.16 (Return Fees). They Then Refunded Me £127.20. They Took Another £40 Away From My Order (Delivery Charges). They Robbed Me £118.16!!! Left Me With £49.04 PLS PLS AVOID THEM Scammers !!!
26-08-2022
