Donalds Kia Ipswich
Donalds Kia Ipswich is a reputable dealership located in Ipswich, England. They specialize in selling Kia cars, boats, and motorcycles. With their prime location in the Ransomes Industrial Estate, they are easily accessible to customers in the area. Their knowledgeable staff is dedicated to providing excellent customer service and helping customers find the perfect vehicle to fit their needs.
Introduction to Donalds Kia Ipswich
Donalds Kia Ipswich is a dealership that specializes in selling Kia cars. Established in Ipswich, England, the company has been serving the local community for many years. Donalds Kia Ipswich is unique because it is one of the few Kia dealerships in the area, and it has built a reputation for providing excellent customer service.Services & products
Donalds Kia Ipswich offers a wide range of services to its customers. They sell new and used Kia cars, and they also provide financing options to help customers afford their purchases. Additionally, they have a team of experienced technicians who can perform regular maintenance and repairs on Kia vehicles.Location
Donalds Kia Ipswich is located in the Ransomes Industrial Estate, which is a bustling commercial area in Ipswich. The area is home to many businesses, including warehouses, factories, and offices. Customers visiting Donalds Kia Ipswich can expect to experience a busy and industrial environment. The dealership is easily accessible by public transportation, with several bus stops located within walking distance. The three closest public transportation options are the Ransomes Way bus stop (0.1 miles), the Ransomes Europark bus stop (0.3 miles), and the Nacton Road bus stop (0.4 miles).Benefits
Customers should choose Donalds Kia Ipswich because of their commitment to providing excellent customer service. The dealership has a team of knowledgeable salespeople who can help customers find the right car for their needs and budget. They also have a state-of-the-art service center that can handle all of the maintenance and repair needs of Kia vehicles.Good to know
Customers should be aware that Donalds Kia Ipswich is a dealership that specializes in selling Kia cars. While they may offer some services for other types of vehicles, their expertise is in Kia vehicles.Reviews
Customers have praised Donalds Kia Ipswich for their friendly and helpful staff, as well as their reasonable prices. They have also commented on the quality of the vehicles sold by the dealership, stating that they are reliable and well-maintained. Overall, customers have had a positive experience with Donalds Kia Ipswich.Amenities
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showroom -
test drive
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financing
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trade-in
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service center
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parts department
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pick-up service
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courtesy shuttle
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online shopping
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free wi-fi
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coffee bar
FAQ
What financing options do you offer for purchasing a Kia vehicle?
We offer a range of financing options including car loans and leasing options. Our financing team can work with you to find the best option for your budget and needs. We also offer special financing promotions and deals at times.Do you offer any warranties or extended protection plans for Kia cars?
Yes, we offer a variety of warranties and extended protection plans for Kia cars. Our team can provide you with information on these plans and help you choose the best option for your vehicle.Can you provide information about the Kia models available and their features?
Yes, we have a wide range of Kia models available, including sedans, SUVs, and hybrids. Each model has its own unique features, and our team can provide you with detailed information on each model and its features.How do I schedule a test drive of a Kia vehicle?
You can schedule a test drive by contacting our dealership directly by phone or email. Our team will work with you to schedule a convenient time for your test drive.Do you offer any discounts or promotions for purchasing a Kia car?
Yes, we offer various discounts and promotions for purchasing a Kia car. These promotions change regularly, so we recommend checking our website or contacting our dealership directly for the latest deals and offers.Reviews
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Linda Joy
Very helpful, friendly staff, lovely waiting area with drinks, snacks and magazines .
07-05-2023
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HLS
Good interaction with salesman Bradley Gould and his colleague Monica. I'm very pleased with the Picanto I just purchased, and looking forward to many happy miles! Thanks, guys!
28-04-2023
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Sofia Durcan-mcgrath
28-04-2023
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Shaun Butler
28-04-2023
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Timea Tunde Gomes
28-04-2023
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Sabrina
I came with my dad 6 days ago to see the Kia Sorento 2023 but instead we were shown the Kia Sorento 2021 which was dirty and an older model.
28-03-2023
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glen mcmillan
Excellent service
28-03-2023
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melanie thurston
Jack White was extremely friendly and efficient and sorted us a good deal with the purchase and part exchange of our new car. We were able to test drive the vehicles and make our decision and we’re not pressurised into a sale. Thank you Jack for your help in the purchase of our lovely Kia Sportage.
28-03-2023
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Benjamin Grant
Authorised Kia dealership covering Ipswich.
28-03-2023
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kerry cooper
Well well well !!! The first thing that comes to mind is greed. We called the garage to enquire about a used car ,and was speaking to Jamie , who was more than happy to send us information and videos . With not living near to the garage agreed to buy the car and placed a deposit of £500 over the phone and would collect the following weekend. After sorting out insurance and Financing 2 days later we got a phone call That was when the manager said it was no longer for sale as the price had gone up by £4000. Obviously we were extremely upset and angry ,but he didn’t seem to care . We asked to speak to someone senior but was just given an email. After several very inconsiderate emails we contacted the garage for our deposit back but when we tried to call to speak to Jamie was told he wasn’t available . We asked for several callbacks but never received any from anyone .Eventually we phoned and spoke to the manager again who said to email him our card details . Again very inconvenient, inconsiderate, and slightly cocky to be honest . We have now received our deposit back but I would just like to point out don’t give them any deposits unless you have the deal in writing. They were very quick to want to wrap up the deal and take our deposit but then just got greedy and wanted a lot more money for the car . The customer service was beyond a joke ,so unprofessional and rude. I would be very cautious if you were buying from this garage as all they seem to be interested in is money ( I know it’s a business I get that but where’s the customer service ) It wasn’t our fault they decided to increase the price ,we called to buy the car at the price it was advertised at . Surely they should honour the price to us as we had put down the deposit (I thought that’s how it worked ) but apparently not they can decide to charge you exactly what they want to .So if you took something to the till to buy and then they said oh sorry it’s gone up that another £4000 ,how would that make you feel . I advise they look at customer service standards and how they treat genuine customers ,as they won’t be getting many if this is how people are treated . Anyway I have reported them to the Motor Ombudsman so they can look into this further . Be careful ❗️
28-02-2023
