Domestica
Domestica is a company based in Birmingham, England that specializes in providing a wide range of household services. Their services include appliance repair, electrical repair, and small appliance repair. They also have used appliance stores and vacuum cleaner repair shops. Domestica is committed to providing quality services to their customers and ensuring that their appliances and machinery are functioning properly. They also offer electronics repair services and are involved in building and construction projects.
Introduction to Domestica
Domestica is a company in Birmingham, England that has been offering high-quality appliance repair and household services for the past decade. The company was founded with the purpose of providing reliable and affordable repair services to customers. What sets Domestica apart from its competitors is their commitment to customer satisfaction and their team of highly skilled technicians.Services & products
Domestica offers a wide range of services that include appliance repair services, electrical repair shops, machine repair services, small appliance repair services, vacuum cleaner repair shops, washer & dryer repair services, and microwave oven repair services. Additionally, they also have a selection of used appliance stores that offer affordable and reliable appliances to customers.Location
Domestica is located at 170 Alcester Rd in Birmingham, England. The area is home to a variety of businesses, including shops and shopping centers, machinery and equipment stores, and building and construction companies. Customers can expect to experience a bustling and lively atmosphere in the area. The company is conveniently located near public transportation, with the closest options being the Moseley Village Bus Stop (0.1 miles), the Alcester Road Bus Stop (0.2 miles), and the Moseley Road Bus Stop (0.3 miles).Benefits
Customers should choose Domestica because of their commitment to customer satisfaction and their highly skilled technicians. They offer affordable and reliable repair services, and their used appliance stores provide customers with a cost-effective option for household appliances. Domestica also offers excellent customer service, and they are always willing to go the extra mile to ensure that their customers are happy.Good to know
Customers should be aware that Domestica only offers repair services and used appliances. They do not sell new appliances, and they do not offer any installation or delivery services.Reviews
Customers have praised Domestica for their excellent customer service, affordable prices, and high-quality repair services. Many have noted that the technicians are highly skilled and knowledgeable, and they are always willing to answer any questions that customers may have. Overall, customers have been very satisfied with their experiences with Domestica.Amenities
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delivery service -
installation service
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pick-up service
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warranty
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technical support
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parts replacement
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credit card payment
FAQ
What types of electrical equipment do you specialize in repairing?
At Domestica, we specialize in repairing a wide range of electrical equipment such as washing machines, dryers, microwaves, vacuum cleaners, and small appliances.What types of small appliances do you repair?
We repair various types of small appliances such as blenders, toasters, coffee makers, and other kitchen appliances.What is the return policy if the appliance does not work properly after purchase?
If the appliance does not work properly after purchase, we have a return policy in place. Customers can bring the appliance back to our store and we will repair it or replace it if necessary.Do you offer installation services for the appliances purchased from your store?
Yes, we offer installation services for the appliances purchased from our store. Our team of professionals will ensure that your appliance is installed correctly and safely.Do you offer any specials or discounts for multiple repairs or repeat customers?
Yes, we offer specials and discounts for multiple repairs and repeat customers. We value our customers and want to make sure they receive the best service possible. Contact us to learn more about our current promotions.Reviews
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Phillippa T
26-02-2023
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Farah L
As always, fantastic service. The engineer came out the same day as I called, even though it was nearly New Year. He was prompt and efficient in fixing my washing machine and saved me from a crisis, stuck with piles of post holiday washing. If only all companies were as efficient as Domestica! Thank you.
26-01-2023
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Oscar Cutts
Service: Washing machine repair
26-10-2022
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Diane Everson
This high street retailer provides good friendly service. I only waited 2 days for delivery. Decent range of fridge freezers at competitive prices. I will definitely use them again.
26-08-2022
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Kevin Kemp
Excellent service and repairs
26-07-2022
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Jean Phillips
Very good and helpful.
26-06-2022
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Lewis Procter
Positive: Professionalism, Value Service: Washing machine repair
26-06-2022
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Majed
26-05-2022
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Sam
Engineer came out on 16/12/21 and spent no more than 2 minutes before informing me that my fridge was not repairable and I’d be charged a £40 call out fee which could be used against a new fridge from then. I called the shop on 17/12/21 and was told someone would call me within the hour. Nobody called back and I was left facing Christmas with a failing fridge. Heard nothing more from Domestica so ordered a new fridge from Currys but Domestica have still charged £40 for a 2 minute assessment. Service: Refrigerator repair
26-05-2022
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Mo See
It took them 6 months to tell me that they couldn't repair my rice cooker. Not just that - they couldn't tell me what the issue was! They kept the base of the item and i cannot return to tefal to have it formally repair by a PROPER engineer! I called the guy to ask about the missing item - he put me on hold for 6 minutes and just kept me waiting. Waste of space- find a real engineer. REPLY to the response. Might i point out to every customer out there who have not been able to communicate with domestica - write a bad review and you get a prompt response. Another thing to point out - i have TWO years warranty. This rice cooker is 30 pounds. That is barely HALF of my hourly rate. So if you think i might be seeking a free 30 pounds replacement - please think again. A third thing to point out - TEFAL don't even know you exist and it was THEIR customer service provider who questioned your existence and that you might have wanted to scam me - mostly because you wanted to keep the item. Well thankfully there is such thing called recycling and that is where the item is going. Thanks for trying to call - if you haven't got the message already - i have zero interest in talking to you. GOODBYE.
26-05-2022
