Document Direct
Document Direct is a leading provider of medical transcription services and general transcription services. Based in Birkenhead, England, the company specializes in healthcare and medicine, as well as IT and e-commerce. With a commitment to accuracy and efficiency, Document Direct offers reliable transcription services to clients across a range of industries.
Introduction to Document Direct
Document Direct is a UK-based company that offers medical transcription services to healthcare and medicine professionals. They have been in the industry for over 15 years, providing accurate and timely transcriptions to their clients. What makes Document Direct unique is their use of innovative technology that allows for efficient and secure transfer of information.Services & Products
Document Direct offers a variety of transcription services, including medical, legal, and general transcription. Their medical transcription services are their main focus, catering to healthcare professionals such as doctors, nurses, and medical researchers. They also offer document management solutions and virtual scribe services to help streamline administrative tasks for their clients.Location
Document Direct is located in Birkenhead, England, in the heart of Hamilton Square. The area is home to a mix of businesses, including law firms, banks, and restaurants. Visitors can expect to experience a bustling urban environment with easy access to public transportation. The three closest options are Conway Park Station (0.1 miles), Birkenhead Park Station (0.5 miles), and Hamilton Square Station (0.1 miles).Benefits
What sets Document Direct apart from other transcription services is their dedication to accuracy and security. They use the latest technology to ensure that all information is transferred efficiently and securely. Their team of experienced transcriptionists is committed to providing timely and accurate transcriptions, which helps to improve productivity and patient care for their clients.Good to Know
Customers should be aware that Document Direct is primarily focused on medical transcription services, so their services may not be suitable for those in other industries. They also prioritize the security of their clients' information, so they may require additional verification before providing access to their services.Reviews
Customers have praised Document Direct for their professionalism, accuracy, and timely delivery of transcriptions. Many have noted that their services have helped to improve their productivity and patient care. Overall, customers have had positive experiences with Document Direct and would recommend their services to others in the healthcare industry.FAQ
What types of audio or video files do you support for transcription?
We support most audio and video file formats, including MP3, WAV, AIFF, and MP4. We can also work with CDs, DVDs, and other physical media. If you have a specific file format that you're unsure about, please contact us and we'll let you know if we can work with it.How do you ensure the accuracy of transcriptions?
We have a team of experienced transcriptionists who are trained to accurately transcribe audio and video content. We also have a quality control process in place that involves proofreading and editing each transcription before it is delivered to the client. We take accuracy very seriously and do everything we can to ensure that our transcriptions are error-free.What is your pricing model for transcription services?
Our pricing model is based on several factors, including the length of the audio or video file, the quality of the audio or video, and the turnaround time required. We offer competitive pricing and strive to provide excellent value for our clients. If you're interested in getting a quote for our services, please contact us and we'll be happy to provide you with a customized quote based on your specific needs.What steps do you take to ensure the accuracy of the transcribed medical records?
In addition to our standard quality control process, we take extra steps to ensure the accuracy of medical transcriptions. We have a team of transcriptionists who have experience working with medical terminology and who understand the importance of accuracy in medical records. We also have strict quality control procedures in place that involve reviewing each transcription multiple times to ensure that it is error-free.Can you accommodate specific formatting requirements for our medical records?
Yes, we can accommodate specific formatting requirements for medical records. We understand that different organizations may have different formatting preferences, and we're happy to work with you to ensure that our transcriptions meet your specific needs. Whether you need a specific font, margin, or header format, we can work with you to ensure that your transcriptions are formatted exactly the way you need them.Reviews
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Mandy Bayliss
Why are all reviews written by their own typists?
26-05-2020
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Mark Gardner (Translucent Boy)
I know of Document Direct only through my time of working at Voicepath before they were sold to DD. In an instance, the highly regarded Quality Control team disappeared as DD did not have their own Quality Control team as they guarantee "near 100% error free accuracy due to our strict induction and training process, and the fact that all of our typists are highly experienced legal and medical secretaries". That highly amuses me, having checked their typists work in my previous role I can near 100% guarantee that they kept me in a job because of the amount of errors I/we had to correct. Reading other reviews of DD it turns out that they are all 5 star ratings because they are the typists who are writing reviews of their own work, although trying to make it sound like they receive the work that is typed, I wouldn't call it fake news but a tad misleading. Anyway, I'm not bitter, I work for DictateNow who are the only outsourced digital transcription company endorsed by the Law Society of England and Wales. Happy days!
26-05-2020
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Clare T
Very professional, friendly service who do their utmost to accommodate customer requirements 24/7. Highly recommended.
26-05-2020
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Julia Hemmings
Excellent 24/7 professional service, no job too small, too big or complicated is produced to a very high standard. Would highly recommend Document Direct.
26-05-2020
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Nicola Phillips
Document Direct is here for you to ensure your business runs proficiently. We are available 24/7 and you can send in your work from wherever you are, i.e. office, car, home, holiday etc. All work is encrypted and we have all been identity checked, DBS checked and have signed a confidentiality agreement. Give us a try, I can assure you, you will not be disappointed.
26-05-2020
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Maureen Bird
Very professional service provided at all times. Work completed quickly and accurately by very competent staff.
26-05-2020
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Denise Elat
A very professional company, great team of transcriptionists who work around the clock and provide a very quick turnaround of work. Highly recommend.
26-05-2020
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Lisa Mitchell
Fantastic service, fast turnaround and friendly staff - I would highly recommend!
26-05-2020
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Elaine Pennington
Brilliant service providing fast and accurate transcription - the best by far
26-05-2020
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Shelley Bradshaw
Excellent company, for all your typing and document needs, both in the legal and medical sectors. A very high quality transcription service, with a superb team who are very reliable and accurate, with a quick turnaround on any urgent documents. Document Direct are always available when needed. Great customer service, very professional and my documents are excellent. Highly recommend to every firm.
26-05-2020
