Dixon & Franks Carpets Brighouse
Dixon & Franks Carpets Brighouse is a UK-based company that specializes in providing top-quality carpet installation services, carpet manufacturing, flooring stores, rug stores, wood and laminate flooring suppliers. With a focus on building and construction, the company is dedicated to providing its customers with the highest level of service and quality products. Dixon & Franks Carpets Brighouse is a one-stop-shop for all your building and construction needs and is committed to providing its customers with a seamless shopping experience.
Introduction to Dixon & Franks Carpets Brighouse
Dixon & Franks Carpets Brighouse is a company that has been providing carpet installation services for over 30 years. The company was founded with the purpose of providing high-quality carpets and flooring products to customers in the Brighouse area. What makes this company unique is their commitment to providing personalized and professional service to their customers.Services & products
Dixon & Franks Carpets Brighouse offers a wide range of services, including carpet installation, carpet manufacturing, flooring stores, rug stores, and wood & laminate flooring suppliers. Customers can purchase a variety of high-quality carpets, rugs, and flooring products that are designed to meet their specific needs.Location
Dixon & Franks Carpets Brighouse is located on Bradford Road in Bailiff Bridge, Halifax, Brighouse, United Kingdom. The area is known for its mix of residential and commercial properties, with a variety of shops, restaurants, and other businesses in the vicinity. The company is easily accessible by public transportation, with the closest options being Brighouse Railway Station (2.5 miles), Halifax Railway Station (3.8 miles), and Huddersfield Railway Station (5.8 miles).Benefits
Customers should choose Dixon & Franks Carpets Brighouse because of their expertise, professionalism, and commitment to customer satisfaction. The company employs a team of experienced professionals who are dedicated to helping customers find the perfect carpet or flooring product for their needs. They also offer competitive pricing, free estimates, and a wide selection of high-quality products.Good to know
Customers should be aware that Dixon & Franks Carpets Brighouse takes COVID-19 safety protocols seriously. They have implemented measures to ensure the safety of their customers and employees, including social distancing, wearing masks, and frequent cleaning.Reviews
Customers have praised Dixon & Franks Carpets Brighouse for their exceptional customer service, professionalism, and high-quality products. Many customers have commented on the company's willingness to go above and beyond to ensure customer satisfaction. Overall, customers highly recommend Dixon & Franks Carpets Brighouse for all their carpet and flooring needs.Amenities
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free estimate -
on-site measurement
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professional installation
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quality carpet
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installation warranty
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custom design
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clean-up service
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furniture moving
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showroom
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sample book
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delivery service
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installation service
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customization options
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financing options
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free consultation
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warranty
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after-sales service
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delivery
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installation
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financing
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carpet
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hardwood
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laminate
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vinyl
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tile
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area rugs
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trim
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molding
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underlayment
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grout
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adhesives
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customization
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return policy
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expert advice
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samples
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aftercare service
FAQ
What types of flooring do you offer?
We offer a variety of flooring options including carpet, wood, laminate, and rugs.How do your prices compare to other wood & laminate flooring suppliers in the market?
Our prices are competitive with other wood and laminate flooring suppliers in the market.Can I view samples or swatches before making a purchase?
Yes, we offer samples and swatches for customers to view before making a purchase.What is your return policy for flooring products?
Our return policy for flooring products varies depending on the specific product and situation. Please contact us for more information.How long does the average installation take?
The length of installation time for flooring products varies depending on the specific product and the size of the area to be installed. We can provide estimated installation times for each project.Reviews
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Dolly Daisy
A good selection of flooring, came out to price for carpet fitting - so far so good. Everything went downhill on day of fitting. Booked in for 9.30am, planned my day around this time, when no one had arrived by 10am I rang the shop to be told the fitters had gone to do another job before me. No phone call to ask if this would be ok with me, I had to ring to find this out. Was told someone would be there 11 ish, actually arrived at 12.00pm, 2.5 hours later than planned. Shop blamed the fitters, fitters blamed the shop but at the end of the day the only person inconvenienced was me - the person paying. Not good customer service at all!!!
18-06-2023
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David Kaye
15-06-2023
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S Taylor
Third time we have used this company. Excellent quality products, delivered on time (or before if convenient to us). Very efficient service. Highly recommended.
18-03-2023
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Jim Miller
First impressions are very good.
18-06-2022
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Mike Williams
18-06-2022
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Tim Wilson
We wanted to support local business so took a trip to Dixon and Franks, after previously buying carpets from further afield. Impressed with the local show room and helpful salesman we decided on a carpet and booked it in. So far, so good. Checked via email night before fitting, confirmed that going ahead but no time given. Phoned in the morning of fitting to be told that we are last on the list to be fitted but couldn’t give a time. Fitter turns up at 1715 after taking whole day off work (much needed to work frontline NHS staff-thanks!). He’s cheesed off when he arrives as the old carpet hasn’t been lifted (no communication from D and F to do this , or how much it would cost to be done), so charged us to do this (no issues with paying) Paid the fitter then after he had left, we noticed he had missed an area around the fire place and a bubble where the under lay hadn’t been cut properly- again no issues, everyone makes mistakes (although was last job and was in a rush). The fun begins...trying to get the fitter back! Absolute shambles. Tried numerous times, lied to numerous times about when he was returning (didn’t care when, as long as he did when everybody said he was). This meant moving furniture, disconnecting TV when we told he was coming only to not turn up. After having to be rude down the phone to the admin staff (really not my style) we were told they’d sort it after the fitter was not answering his phone. We were told we would be contacted the morning of his return-this didn’t happen, so no clue as to when he would turn. He did turn up later in the day after we had once again chased this up ourselves. When he finally turned up, he sorted the job and was apologetic. In summary, nice showroom, lovely carpet, diabolical communication.
18-06-2021
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patricia hemingway
Fabulous floor laid by these people.
18-06-2021
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Terry Dunn
Very friendly and efficient service from staff. Quality flooring. Very happy with our purchase
18-06-2021
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Jackie Aspden
An excellent selection of floor coverings encompassing all price brackets.
18-06-2021
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Natasha Howland
I’ve had fantastic service from the company. I’ve had a carpet for our living room and vinyl flooring for one of our other rooms... both great service, well fitted, and great communication from Chole at the store. HIGHLY RECOMMENDED! .. I will be using this company for all our future flooring purchases.
18-06-2021
