Discount Worktop Store Ltd
Discount Worktop Store Ltd is a countertop store located in Paisley, Scotland. They specialize in providing high-quality worktops at discounted prices. Their focus is on building and construction, providing customers with a wide range of options to choose from. Discount Worktop Store Ltd is committed to providing excellent customer service and ensuring customer satisfaction.
Introduction to Discount Worktop Store Ltd
Discount Worktop Store Ltd is a countertop store that specializes in providing high-quality worktops and related services to customers. The company was founded with the aim of providing affordable worktops to people in need of building and construction materials. What makes this company unique is its commitment to providing customers with top-notch products at discounted rates.Services & Products
The Discount Worktop Store Ltd offers a wide range of services and products to its customers. These services include the supply and installation of quartz, granite, and solid surface worktops. Customers can also purchase sinks, taps, worktop accessories, and other related products from the store.Location
The Discount Worktop Store Ltd is located in the St James Business Centre, Linwood Rd, Linwood PA3 3AT, United Kingdom, in the Paisley area of Scotland. The area is home to a variety of businesses, including restaurants, cafes, and retail stores. Customers can expect a lively and bustling atmosphere in the area. The store is also easily accessible by public transportation, with the closest options being the Linwood, Johnstone, and Paisley Canal train stations which are within a 2-mile radius.Benefits
Customers should choose Discount Worktop Store Ltd because of its dedication to providing high-quality worktops and services at affordable prices. The company offers a wide range of products, and its team of professionals is committed to providing expert advice and guidance to customers. Additionally, the company offers a free design and quotation service, making it easy for customers to get started on their projects.Good to know
Customers should be aware that Discount Worktop Store Ltd only offers products from trusted brands to ensure the quality of its products. Additionally, customers can expect a friendly and welcoming atmosphere when they visit the store.Reviews
Customers have praised Discount Worktop Store Ltd for its excellent customer service, quality products, and affordable prices. Many have noted that the team is knowledgeable and helpful, making the process of selecting and installing worktops easy and stress-free. Overall, the company has received positive reviews for its commitment to customer satisfaction.Amenities
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free parking -
wi-fi
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delivery
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design consultation
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installation service
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showroom
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customization
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credit card acceptance
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discounts
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warranty
FAQ
What types of countertop materials do you offer?
We offer a wide range of countertop materials including granite, marble, quartz, and laminate. We also offer various colors and styles to fit any design preference.Can you provide references or examples of past installations?
Yes, we can provide references and examples of past installations. We have a gallery of completed projects on our website and can also provide contact information for satisfied customers who are willing to share their experiences.Do you offer a warranty on your products and services?
Yes, we offer a warranty on both our products and services. The length and terms of the warranty depend on the specific product and service, but we always strive to ensure our customers are completely satisfied with their purchase.What is your installation process and timeline?
Our installation process begins with an initial consultation to discuss design, material selection, and measurements. We then create a custom template and cut the countertop to fit the space. Installation typically takes one to two days, depending on the size and complexity of the project.Do you provide assistance with design and material selection?
Yes, we provide assistance with both design and material selection. Our team of experts can help guide you through the process and ensure you choose the right materials and colors to fit your style and budget. We also offer a wide range of samples to help make the decision-making process easier.Reviews
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Ben Taylor
Great online company offering a wide selection of worktops an cover surfaces for all your kitchen applications.
28-12-2022
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Daniel Duric
Shocking customer service. I have received a quote for the worktop which was initially £4300. Template was aborted two times because supposedly kitchen cabinets weren't levelled completely. I turned out that they were actually ok because spacers could have been used for installation of worktop but company deceived me and aborted template twice. For those 2 aborted templates I was charged £520 which were never mentioned, not on their website, invoice nor any of the emails. Their quote specifically stated that template and installation are part of the price, it didn't say how many templates so be aware that 1 attempt at a template which will likely be aborted will incur a charge of £260 for 3 minute visit to your property. Then when I have already paid the deposit and waited so long for the kitchen I couldn't cancel the worktop and decided to go ahead regardless of those deceiving charges. Be aware that DWS doesn't fabricate, template, nor install the worktops. It is all done by Sheridan Fabrications Limited through subcontractors. I had coved initially included in my quote but when template guy told me I can't have it I have asked them to take it out. They only removed £68 for coved even though coving is normally paid by the meter and has much higher price. Even fitters who were installing the worktop said coved is much higher in price and that I could have had it done as my walls are better than in most houses. I was so surprised how deceived I was and couldn't have coved that I really wanted but regardless paid no cheaper price. I was given dates for installation for 5 days in a row but they never turned up. I was taking annual leave and rescheduling plumber and electrician every day for them never to turn up. I have been back and forth on the phone with them (charged £50 on my phone bill) and sending hundreds of emails but all useless as worktop never arrived and they never called me back. I had to constantly keep calling them and asking for explanations and what was happening. After 10 days I finally saw the worktop and it was installed. Unfortunately part of the worktop flexes and kitchen sink is not as advertised as drainage hole is not in the middle as on their website but at the far end of the sink (it made installation of my waste disposal very difficult and almost couldn't fit). Find local companies not a company that hasn't got transparent prices, is deceiving it's customers and has appalling customer service. The worktop itself is beautiful and really nice product and the price was cheaper than other companies I found but only initially before I was charged for templates that were aborted as template staff refused to measure.
28-08-2022
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frank ross
Worktops arrived okay but don't expect great customer service if you phone with a problem. Left 2 messages and never got called back.
28-07-2022
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Leanne Felton
I have been trying to source a particular worktop to extend my kitchen. Found the exact worktop on Discount Worktop Store Ltd. The price on the website was £239 including VAT and free delivery. I emailed the company to place the order and received an invoice back for £375! I emailed straight back to query this and was told that the additional £136 was to cover the admin fees 😳. I questioned why they would charge over 50% of the total order as an additional admin fee and was then told the prices had all gone up and the website hadn’t been updated! Asked Lawrence to check this for me and he never came back to me… I waited a week and then emailed him again and was just ignored! Absolutely shocking customer service
28-05-2022
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Kate Borresen
I would recommend this company. I bought a Corian worktop from them,and they arranged template and fitting. I dealt with Laurence who arranged it all. The price was the best I found and the service from ordering to installing was excellent. The fitters Ricky and Kieran did a fantastic job.
28-05-2022
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David Smith
Super happy with the service, communication and result we received by ordering via DWS. Laurence was great throughout. Would highly recommend.
28-05-2021
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Jamie Smith
Genuinely great service. Really friendly, nothing too much trouble; an absolute pleasure to deal with throughout. Thank you.
28-05-2021
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Alex Tinkler
Good customer service, quick responses & knowledgeable staff
28-05-2019
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Bernadette Deary
28-05-2019
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Clare Bryceland
28-05-2018
