Disaster Care Ltd
Disaster Care Ltd is a company based in Alton, England that specializes in building restoration services, damage restorations, fire damage restoration services, furniture repair & restoration services, and water damage restoration services. They also offer building & construction services and are equipped to handle emergency situations. Disaster Care Ltd is dedicated to providing top-quality household services to their clients.
Introduction to Disaster Care Ltd
Disaster Care Ltd is a building restoration company based in Alton, England. The company was founded with the purpose of providing top-quality damage restoration services to clients in emergency situations. Disaster Care Ltd is unique because they offer a wide range of services, including fire and water damage restoration, furniture repair and restoration, and building and construction services.Services & Products
Disaster Care Ltd offers a variety of services that cater to their clients' needs. Their services include building restoration, damage restoration, fire damage restoration, furniture repair and restoration, and water damage restoration. Customers can trust Disaster Care Ltd to provide high-quality services that will restore their property to its pre-damaged state.Location
Disaster Care Ltd is located in Alton, a town in Hampshire, England. The area is home to various businesses, including restaurants, shops, and other service providers. Customers can expect to experience a friendly and welcoming atmosphere in the area. The closest public transportation options to Disaster Care Ltd are Alton Train Station (0.7 miles), Alton Bus Station (0.6 miles), and Anstey Park Bus Stop (0.2 miles).Benefits
Customers should choose Disaster Care Ltd because of their expertise in building restoration services. The company has a team of highly skilled professionals who are dedicated to providing exceptional service to their clients. They offer 24/7 emergency services, ensuring that clients in emergency situations can receive prompt assistance.Good to Know
Customers should be aware that Disaster Care Ltd takes pride in their work and strives to exceed their clients' expectations. They are committed to providing top-quality services and ensuring that their clients are satisfied with the results.Reviews
Customers who have used Disaster Care Ltd's services have praised the company for their professionalism and expertise. They have described the company's staff as friendly, helpful, and knowledgeable. Customers have also commended Disaster Care Ltd for the high-quality services they provide and their willingness to go above and beyond to ensure their clients' satisfaction.Amenities
-
24-7 availability -
emergency services
-
cleanup services
-
restoration services
-
structural repairs
-
content cleaning
-
reconstruction
-
insurance assistance
-
free estimate
-
24-hour availability
-
emergency response
-
on-site assessment
-
water extraction
-
structural drying
-
dehumidification
-
sanitization
-
odor removal
-
disinfection
-
mold remediation
-
insurance claim assistance
FAQ
What experience does your company have with water damage restoration?
At Disaster Care Ltd, we have years of experience in water damage restoration. Our team of experts is equipped with the latest tools and technology to quickly and efficiently identify the source of the water damage and begin the restoration process. We have successfully restored countless properties affected by water damage, from minor leaks to major floods.Can you provide references or examples of previous building restoration projects you have successfully completed?
Yes, we can provide references and examples of our previous building restoration projects. We take pride in our work and have a portfolio of successful restoration projects that we are happy to share with potential clients. Our team has the expertise and experience to restore any building, regardless of the extent of the damage.How do you assess the extent of fire damage and create a restoration plan?
Assessing fire damage requires a thorough inspection of the affected area. Our team will inspect the property to determine the extent of the damage and create a restoration plan based on our findings. We use advanced tools and techniques to ensure that every aspect of the damage is identified, and we create a customized restoration plan for each property. Our goal is to restore the property to its pre-fire condition as quickly and efficiently as possible.Do you work with insurance companies to help customers file claims?
Yes, we work with insurance companies to help our customers file claims. We understand that dealing with insurance companies can be overwhelming, which is why we offer assistance throughout the claims process. Our team will work with the insurance company to ensure that the claims process is smooth and stress-free for our customers.Do you have any certifications or accreditations in the damage restoration industry?
Yes, we have several certifications and accreditations in the damage restoration industry, including certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the Restoration Industry Association (RIA). We are committed to staying up-to-date with the latest industry standards and techniques to ensure that we provide the highest quality restoration services to our clients.Reviews
-
Mark
Insurance company sent these guys out for a leak detection in bathroom/shower area - 1st attempt, 3 guys turn up couldn’t do anything as no authorisation to do any work! 2nd guy turns up, removes a tile, cuts a hole in plaster work and cannot see a leak. Refer back to insurance comapn who wriggled out of the claim due to no leak being found so put down to sealant/grout issue. They reported to have used gas trace and visual trace - well no gas trace used and the visual trace took all of 5 mins in one area - so they can say they checked for a leak I have no idea!
28-04-2023
-
Amelia Harris
28-04-2023
-
Michelle Robinson
Taking ages to sort out drying in my elderly mothers house after a burst pipe in December, still not sorted and its nearly April and she cannot move back in until its dry as its uninhabitable for anyone let alone an elderly person.
28-04-2023
-
Carol-Anne Alcorn
Excellent service - Fraser was efficient and very helpful. Thank you from the Gillespie Centre team!
28-03-2023
-
sal rehman
Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
28-03-2023
-
Stephen Buckley
Awful customer service. I was advised when they come out that it was a simple sensor fix and they’d order the part, normally takes 3 working days. Call a week later as I’ve heard nothing advised they are ready to order the part but need my service certificate. Send this over. Another 2 weeks later I’m informed they won’t do the work as it’s beyond economic repair. Why does it take nearly a month to advise this? The engineer advised it was fixable (notes from engineer show fix of about £130) also why would I be informed by the customer advice agent that they are waiting to order the part but need my certificate? Joke of a company, don’t tell your customers lies, if the engineer advised me on day 1 that this was the case I could have planned accordingly, not strung out over winter with a boiler not working correctly. I’ll call a local trader for a second opinion and I will be reporting this to the financial obudsman. Service: Plumbing
28-02-2023
-
David Wardall
Critical: Professionalism Service: Plumbing
28-01-2023
-
Dee Anderson
Service: Water damage-related cleanup & repair
28-01-2023
-
Yashiraah Miah
This company does not even deserve a 1 star Worst service ever my house had a pipe burst due to the snow and my bathroom ceiling and kitchen ceiling collapsed, my walls are very damp and you can see there's water in there, floor is damage, in short my whole house seems to be falling apart. I was told that I needed an electrician to come by to check if the electrics are working OK so the insurance company can send someone for the investigation. I was scheduled a time from 8am to 12pm. I couldn't live in my property as it was not safe and bit liveable. I waited outside in the rain yet no one turned up, I called them several time yet no update, I then receive a text to say that my electrician will be with me within 1hr (x3). I waited until 6pm I then decided to make way to my mother house where I'm living temporarily which is 1: 45mins away. I receive a text as soon as I left that they attended and no one was home which was a lie. I was told by one of the call handler that I would receive a call half hour before they come but nothing like this. This is the worst experience ever. I just Hope they don't treat people like this where they just lost there house and making them wait without an appropriate update and apologies. Services: Roofing, Painting, Flooring, Water damage-related cleanup & repair, Water removal
28-01-2023
-
Monique Khan
Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Plumbing, Water damage-related cleanup & repair
28-12-2022
