Office Equipment Repair Services

Direct-tec Group

Directtec Group is a company based in Salisbury, England that specializes in providing office equipment repair services. They also offer machinery and equipment solutions to their clients.

Introduction to Directtec Group

Directtec Group is a company that specializes in providing top-notch office equipment repair services. With over 20 years of experience in the industry, the company has established itself as a reliable and trustworthy partner for businesses of all sizes. Directtec Group prides itself on its commitment to providing exceptional customer service and ensuring that its clients' equipment is always in top shape.

Services & products

Directtec Group offers a wide range of services that include office equipment repair, maintenance, and installation. They specialize in repairing machinery and equipment, ensuring that they are functioning optimally. Their knowledgeable staff provides expert advice to help clients select the right equipment to meet their needs. Directtec Group also offers a range of office equipment for sale, including printers, copiers, and fax machines.

Location

Directtec Group is located in Salisbury, England, in the Glenmore Business Park. The area is home to a diverse range of businesses, including manufacturing, logistics, and technology companies. The location is easily accessible by public transportation, with the closest bus stop being just a 5-minute walk away. The nearest train station is Salisbury train station, which is approximately 2 miles away.

Benefits

Directtec Group stands out from its competitors due to its exceptional customer service and commitment to ensuring that clients' equipment is always in top condition. They offer competitive prices and a fast turnaround time for repairs, minimizing downtime for businesses. The company also provides expert advice to help clients select the right equipment for their needs.

Good to know

One thing that customers should be aware of is that Directtec Group only specializes in repairing office equipment and machinery. They do not provide repair services for household appliances or electronics.

Reviews

Customers rave about Directtec Group's exceptional customer service, with many praising the company for its fast turnaround times and competitive pricing. Clients also appreciate the expert advice provided by the knowledgeable staff, which has helped them select the right equipment for their needs. Overall, Directtec Group has received overwhelmingly positive reviews from its clients.

FAQ

What types of office equipment do you specialize in repairing?

We specialize in repairing a wide range of office equipment including printers, copiers, scanners, fax machines, and multifunction devices.

How long does it typically take for repairs to be completed?

The length of time it takes for repairs to be completed depends on the nature of the problem and the availability of parts. However, we always strive to complete repairs as quickly as possible to minimize downtime for our clients.

Are your technicians certified and experienced in repairing the equipment I have?

Yes, all of our technicians are certified and experienced in repairing a wide range of office equipment. We ensure that our technicians receive ongoing training to keep up with the latest technologies and equipment.

Do you offer any guarantees or warranties on repairs?

Yes, we offer a warranty on all repairs we carry out. Our warranty covers the parts and labor for the repairs and ensures that our clients have peace of mind knowing that their equipment is covered.

What is your pricing structure for repairs and is there a minimum charge?

Our pricing structure for repairs is competitive and transparent. We provide a quote upfront which includes all costs associated with the repair. We do have a minimum charge for repairs, which is based on the type of equipment and the nature of the repair needed.