Telephone Companies, Telecommunication Schools

Direct Save Telecom

Direct Save Telecom is a telecommunications company based in Watford, England. They offer a range of services including telephone and internet packages. In addition, they provide education and job opportunities in the telecommunications industry. Direct Save Telecom is committed to providing high-quality services to their customers and promoting growth in the telecommunications field.

Introduction to Direct Save Telecom

Direct Save Telecom is a British telecommunications company that was established in 1995. The company aims to provide affordable and high-quality services to its customers. What makes this company unique is its focus on customer satisfaction, with a team of dedicated employees who strive to ensure that customers receive the best service possible.

Services & products

Direct Save Telecom offers a variety of services, including telephone, broadband, and television packages. Customers can choose from a range of packages to suit their needs and budget, with options for unlimited broadband and calls. The company also provides mobile phone plans and business services.

Location

Direct Save Telecom is located in Watford, England, in a bustling area with many other businesses. The area is easily accessible by public transportation, with the closest bus stop just a few minutes' walk away. The Watford Junction railway station is also nearby, with the Watford High Street and Watford Metropolitan stations both within a mile of the company's location.

Benefits

One of the main benefits of choosing Direct Save Telecom is the affordability of its packages. The company offers some of the lowest prices in the industry, while still maintaining high-quality services. Customers also appreciate the company's commitment to customer satisfaction, with a team of friendly and knowledgeable staff available to help with any issues.

Good to know

Customers should be aware that Direct Save Telecom requires a minimum contract period of 12 months for its services. While this may be a downside for some, it allows the company to offer lower prices and better deals to its customers.

Reviews

Customers have generally been pleased with the services provided by Direct Save Telecom, with many praising the company's affordability and customer service. Some customers have reported issues with slow broadband speeds or technical difficulties, but the company has been quick to address these issues and provide solutions. Overall, Direct Save Telecom has a solid reputation in the telecommunications industry.

Amenities

voicemail
call forwarding
call waiting
text messaging
data plan
international calling
wi-fi hotspot
network coverage
unlimited data
phone insurance
phone upgrade
online account management
wi-fi
technical support

FAQ

What type of phone services do you offer?

We offer a variety of phone services, including landline, broadband, and mobile services. Our landline service includes features such as caller ID, call waiting, and voicemail. Our broadband service offers fast speeds and unlimited data. We also offer a range of mobile plans with different data allowances and international calling options.

Are your courses accredited by relevant telecommunication associations or bodies?

Yes, our courses are accredited by relevant telecommunication associations and bodies. Our courses are designed to meet industry standards and prepare students for careers in the telecommunications field. We are committed to providing quality education and ensuring that our students are equipped with the knowledge and skills needed to succeed in the industry.

What is the student-to-teacher ratio in your classes?

Our classes have a low student-to-teacher ratio to ensure that each student receives individual attention and support. We believe that small class sizes are important for student success and we strive to maintain a ratio that allows for personalized instruction and guidance.

Do you offer any hands-on training or internships with telecommunication companies?

Yes, we offer hands-on training and internships with telecommunication companies to give students real-world experience and prepare them for careers in the field. Our partnerships with industry leaders provide opportunities for students to learn from professionals and gain practical skills that will set them apart in the job market.

Reviews

Chris Slack

26-05-2023
Alan Skippen

24-05-2023
Sally Bodecott

Very long waiting times to get through on phone. Uncooperative, inflexible customer service employees. Will not deal on phone to anyone but customer holder, not even wife/ family/carer. Hard to get any progress with requests.

19-05-2023
L2 2

Initially fine, but service very poor over the past few months, broadband unusable really due to extremely slow speed. When I moved to another provider, I got stung with a £19.50 early cancellation fee even though I was out of contract. Direct Save retention team bordering on rude, also their strategy doesn't seem to explore how they can make my experience better, but rather just to slander the new provider.

19-05-2023
Rachel Aris

Just spoken to a lovely woman that helped me upgrade as my WiFi is so slow and was on a very lower broadband package, very helpful indeed. Thank you.

12-05-2023
carol wade

I wouldn't recommend them . They eventually sent router and help me connect up and still not work. When ask leave my contract after ten days. They had nerve fee to leave.

05-05-2023
louise hunter

Awful customer service.. no consistency with information, every agent tells you something different..charged too much and having to chase the refund, all different information each time.. managers very rude...

26-04-2023
Keith Wisdom

26-04-2023
Vicky Leavey

Absolutely incredible customer service I could not recommend highly enough! I had to swap provider because of moving house and I'm so happy that I had too! To actually be able to speak to another human being when you have a query is priceless now adays! Thank you so much Direct Save Telecom for your help, assistance and friendly supportive attitude! You made my day!!

26-04-2023
Alan Robinson

After placing my order on the 29/03/23 . I had a phone all on the 11/04/23 to say that my phone number couldn’t be transferred over , yet when I ordered my broadband and spoke to the person directly they said it wouldn’t be a problem

26-04-2023