Direct Residential
Direct Residential is a real estate and housing company based in Epsom, England. They specialize in apartment rental and real estate rental services. As one of the leading rental agencies in the area, Direct Residential is committed to providing their clients with exceptional service and quality properties. Whether you are looking for a new home or seeking to rent out your property, Direct Residential has the expertise and resources to help you achieve your goals.
Introduction to Direct Residential
Direct Residential is a real estate rental agency located in Epsom, England. The company was founded with the purpose of providing top-notch apartment rental services to customers. Direct Residential has been a trusted name in the real estate industry for several years and is known for its excellent customer service and attention to detail. What makes this company unique is their commitment to finding the perfect home for their customers, making sure they are satisfied with their living experience.Services & Products
Direct Residential offers a range of services to its customers, including apartment rentals and real estate rental agencies. Customers can browse through the company's extensive list of properties and choose the one that suits their needs. The company also provides assistance in finding the right property for customers who are not sure what they are looking for.Location
Direct Residential is located in the heart of Epsom, a bustling town known for its picturesque surroundings and vibrant community. The area is home to several businesses, including restaurants, cafes, and shops. Customers can expect a great shopping and dining experience in the area. The town is also well-connected with public transportation options, including the Epsom railway station, which is just a few minutes' walk from the company's location. Other nearby public transportation options include the Epsom bus station and Epsom Downs railway station.Benefits
Customers should choose Direct Residential because of the company's commitment to providing top-notch customer service. The company's staff is knowledgeable and dedicated to finding the perfect home for their customers. Direct Residential also offers competitive pricing and a wide range of properties to choose from.Good to Know
Customers should be aware that Direct Residential requires a security deposit for all apartment rentals. The amount of the security deposit varies depending on the property.Reviews
Direct Residential has received positive reviews from customers who have used their services. Customers have praised the company for its excellent customer service and dedication to finding the perfect home for their needs. Many customers have also noted that the company's staff is knowledgeable and helpful throughout the rental process.Amenities
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furnished apartment -
onsite parking
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pet-friendly
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onsite laundry
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elevator
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balcony
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air conditioning
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24-hour maintenance
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free wi-fi
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parking
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security system
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non-smoking rooms
FAQ
What are your rental rates and fees?
Our rental rates and fees vary depending on the specific property and unit. We offer a range of options to fit different budgets and needs. Please contact us directly for more information on pricing.What is your application and approval process like?
Our application process is simple and straightforward. We require basic personal and financial information, as well as rental history and references. Once the application is submitted, we conduct a background and credit check. Approval typically takes 1-2 business days.Are utilities included in the rent?
Utilities are not typically included in the rent. However, some properties may include certain utilities, such as water or trash. We can provide more information on a specific property's utilities upon request.Is there a maintenance team available 24/7?
Yes, we have a dedicated maintenance team that is available 24/7 for emergencies. For non-emergency maintenance requests, we typically respond within 24-48 hours.What is the process for renewing the lease?
We typically reach out to tenants a few months before the lease expiration date to discuss renewal options. If the tenant chooses to renew, we will provide a new lease agreement to be signed. If any changes to the terms or rent are requested, we will work with the tenant to find a mutually agreeable solution.Reviews
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Vethavanum K
Really rude staff
07-05-2023
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Sarkar Rasul
It has been a pleasure dealing with (Linda) and (Nick). They both managed to find me somewhere good for my family . Excellent service from the team, very friendly. I am new to the area and now I feel a local expert myself thanks to the lettings team. if I could rate more than 5 stars I would.
28-02-2023
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Chris Howell
I've been with Direct Residential since 2016, they have been polite, courteous and prompt when dealing my property. They have resolved issues in a timely manner and have provided clarity in issues of dispute. Finally they have provided value for money in terms of working with local providers to manage and maintain the property. I happily recommend them, and their team to manage property.
28-02-2023
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Allen Price
Direct Residential have been a pleasure to deal with from my initial viewing, acceptance of my offer and contractual documents, to a few smsll maintenance issues. I hope I will be able to extend my tenancy through DR and would happily recommend them to friends and family.
28-02-2023
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oliver jones
Great customer service. Always answering in minutes rather than days or hours. Would highly recommend to anyone.
28-02-2023
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Rachel Johnstone-robertson
Lovely team, so helpful & professional in every aspect of our tenancy application. Couldn’t be nicer. Would 100% recommend. Graeme & Rachel
28-02-2023
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Danny Kitchener
Friendly, helpful and efficient
28-02-2023
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Sherif Elbassiouny
We needed to move home due to emergency and we have found a property managed by direct residential who understood our situation as a family and they have done their best in a very professional way to help us to move fast and smoothly “by the way that was during festive season and holidays” , they have been committed on times and promptly reply via phone calls and emails, thanks to Ben and very special thanks to Linda for her professional support and clear explanations of every step needed to move in.
28-01-2023
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Pedro Casanova Monteiro
Best agency I have used. Very polite and quick at replying to any questions I had. Couldn't open the shed door and Nick was there within 10 minutes to help and fix it.
28-01-2023
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Chiara Berettoni
Well deserved 5 star review! I was a tenant (over 5 years) of one of the property managed by Direct Residential and I always received a superb service. Special thanks to Nick for being always very helpful and professional.
28-01-2023
