Direct Packaging Solutions Ltd
Direct Packaging Solutions Ltd is a UK-based company that specializes in providing packaging solutions to businesses. They are known for their high-quality containers and packaging materials, which are available at their packaging supply stores. The company also offers transportation and shipping services, as well as manufacturing and fabrication services. With their commitment to customer satisfaction, Direct Packaging Solutions Ltd has become a trusted name in the industry. Customers can visit their shops and shopping centers to find the perfect packaging solutions for their needs.
Introduction to Direct Packaging Solutions Ltd
Direct Packaging Solutions Ltd is a packaging company that has been in operation for over two decades. The company was founded with the aim of providing customers with high-quality packaging solutions at affordable prices. What sets Direct Packaging Solutions Ltd apart from other packaging supply stores is its commitment to excellent customer service and its ability to create bespoke packaging solutions for its clients.Services & products
Direct Packaging Solutions Ltd offers a wide range of packaging products and services. The company specializes in the manufacturing and fabrication of custom-made containers for various industries, including transportation and shipping. Customers can also purchase standard containers, packaging materials, and other packaging supplies from the company.Location
Direct Packaging Solutions Ltd is located in Grove Works, Battersea Road, Heaton Mersey Ind Est, Stockport SK4 3EA, United Kingdom. The area surrounding the company is home to various manufacturing and fabrication businesses. Customers can expect to experience a bustling industrial environment. The nearest public transportation options include the Stockport train station, which is 1.5 miles away, the Heaton Chapel train station, which is 1.1 miles away, and the Didsbury train station, which is 2.6 miles away.Benefits
Customers should choose Direct Packaging Solutions Ltd because of its commitment to providing high-quality packaging solutions and excellent customer service. The company's ability to create bespoke packaging solutions that meet the specific needs of its clients sets it apart from other packaging companies.Good to know
Customers should be aware that Direct Packaging Solutions Ltd only operates during normal business hours, and they should plan their visits accordingly. Additionally, the company does not offer packaging design services.Reviews
Customers have praised Direct Packaging Solutions Ltd for its high-quality packaging products and excellent customer service. They appreciate the company's ability to create custom-made packaging solutions that meet their specific needs. Overall, customers are satisfied with the level of service they receive from Direct Packaging Solutions Ltd.Amenities
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delivery -
online ordering
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pickup
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installation
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customization
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bulk orders
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financing
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warranty
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on-site support
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custom design
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free consultation
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international shipping
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onsite support
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wholesale pricing
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custom packaging
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bulk discounts
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shipping services
FAQ
Do you offer customization options for packaging designs?
Yes, we offer customization options for packaging designs. Our team of experts can work with you to create a unique packaging design that meets your specific needs and requirements. We can also provide samples for your approval before finalizing the design.Can you provide customization options for containers, such as adding doors or windows?
Yes, we can provide customization options for containers. Our team can work with you to add doors or windows to your containers, as well as other modifications to meet your specific needs. We can provide a quote for the cost of these modifications.What is your pricing structure for bulk orders?
Our pricing structure for bulk orders varies depending on the specific products and quantities ordered. We offer competitive pricing and discounts for larger orders. Please contact us with your specific order details for a personalized quote.Do you offer any eco-friendly or sustainable packaging options?
Yes, we offer eco-friendly and sustainable packaging options. We are committed to reducing our impact on the environment and offer a range of products made from recycled materials, as well as biodegradable and compostable options. Please contact us for more information on our eco-friendly packaging options.What is your return policy for damaged or incorrect packaging products?
We have a comprehensive return policy for damaged or incorrect packaging products. If you receive a damaged or incorrect product, please contact us within 48 hours of receipt to report the issue. We will work with you to arrange for a replacement or refund, depending on the specific circumstances.Reviews
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John Mcnamee
18-04-2023
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Jonathan Price
Of loaded with no problems Friendly staff
18-07-2022
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daz
Great company to buy from ,easy to navigate website ,good stock levels and competitive prices . Friendly staff
18-06-2022
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Basil Shead
Direct Packaging helped me out at very short notice - thanks guys!
18-06-2022
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Dermot Finnigan
18-06-2022
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Thomas
18-06-2022
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Darrin Carey (Dabba)
18-06-2021
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Daniel Bridgewater
I really don't like leaving a bad review for any business as I know people can have bad days etc (and this is actually the first time I've ever left a review on Google), but the experience that I had with this company was unbelievably poor and I only think it's fair that others know how I was treated. In summary: - I had an extremely rude and aggressive staff member/manager shouting at me down the phone - The website contains clear terms and conditions that the company wouldn't honour and I was "wrong" even though I was reading them straight off their website - The website stated that products were in stock but they weren't. The day the order was due to arrive with me, they still didn't have my items in stock from their wholesaler which meant that we missed a deadline So... I wanted to order some boxes and noticed that on their website it states: "Delivery is free of charge if you spend £75.00 or more". As a result, I put some more items in my basket (cellotape etc), which took the value over £75.00. At the point of checkout, it was still showing that a charge would be added for delivery, so I phoned the company to check. They advised that it shouldn't be charging for delivery, but if it did, that they would refund it after the order. I placed the order, and three working days later I phoned up to get the refund (as I wanted to see what actually went out of the account). At this point I spoke to a gentleman, who stated that it was "£75.00 not including VAT". It doesn't say this on their website (as it does with every other retailer, wholesaler and supplier that I've ever worked with if this the case). I read out the exact phrasing of the term on the website, which this individual told me was not what the actual terms were (but then why is it on their website in black and white?) Instead of handling the situation professionally, the member of staff then shouted at me "what part of what I'm saying do you not understand", "do you not know what VAT is", "my time is worth more than this" and other similar condescending expressions. This isn't just a 'the member of staff wouldn't give me what I want' situation. The guy was on another level of rude. What he was saying to me, his tone, everything was insanely unprofessional. He then ended the call saying "well if £7 is that that important to you I'll pay it out my own pocket" and hung up the call. I phoned back (as I had further questions about the order before being sidetracked by this madness). The attitude was still there, but I managed to get to my main question: when will the boxes be delivered. At this point it was on the third working day after the order, and the company advises 2-3 working days delivery. I was then told that the actual boxes were not in stock and they had to order them in... Even though the website clearly said that they were in stock at the point of purchase. After explaining this, I was told by the manager that "it's not my job to know what the website says and change it". Well if it's not your job, whose job is it?! At this point, the boxes would have come after the deadline, and frankly I didn't want to give my custom to this business. I cancelled the order, and got some boxes from another supplier but they still arrived late due to them being ordered at that point, meaning that we missed our deadline. The product may have been a good product if it had arrived, and it may have just been a bad day for whoever I spoke to, but there are certain ways of dealing with situations and this is not how you do it.
18-06-2021
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Dan Canavan
18-06-2020
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Mirrors and Glass
Excellent products at the right prices and great customer service! Highly recommend!
18-06-2020
