Direct Line Insurance
Direct Line Insurance is a leading insurance company based in Birmingham, England. They specialize in providing auto and home insurance policies through their network of insurance agencies. In addition, they offer livery services and transportation and shipping insurance. Direct Line Insurance is committed to providing their customers with reliable and affordable insurance options.
Introduction to Direct Line Insurance
Direct Line Insurance is a company that was established in 1985 and is headquartered in the United Kingdom. The company's primary purpose is to provide insurance services to its customers. What makes Direct Line Insurance unique is that it was the first insurance company to sell car insurance directly to consumers, without the need for a broker.Services & products
Direct Line Insurance offers a variety of insurance services to its customers. Some of these services include auto insurances, home insurance agencies, and insurance agencies. Customers can buy insurance policies that cover their homes, cars, and more.Location
Direct Line Insurance is located in Birmingham, England. The area where the company is located is known for its many businesses and lively atmosphere. Customers can expect to find a variety of shops and restaurants in the area. The company is conveniently located near public transportation options, including the Birmingham New Street Station, the Snow Hill Station, and the Moor Street Station.Benefits
Customers should choose Direct Line Insurance because of the company's excellent reputation for providing high-quality insurance services. The company is known for its excellent customer service and its commitment to providing its customers with the best possible insurance coverage.Good to know
Customers should be aware that Direct Line Insurance is a reputable company that has been in business for over 30 years. The company has a strong track record of providing high-quality insurance services to its customers.Reviews
Customers have given Direct Line Insurance positive reviews, citing the company's excellent customer service and its commitment to providing high-quality insurance coverage. Customers appreciate the fact that they can buy insurance policies directly from the company, without the need for a broker.Amenities
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24-hour service -
online quotes
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roadside assistance
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windscreen cover
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breakdown cover
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accident management
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personal injury cover
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replacement car
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comprehensive cover
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third-party cover
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no claims bonus protection
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multi-car discounts
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flexible payment options
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discounts for low mileage
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free quote
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online payment
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24-7 support
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online application
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discounts
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claims assistance
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multi-policy discounts
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customized coverage
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online account access
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loyalty program
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referral program
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claim assistance
FAQ
What types of vehicles do you offer for livery services?
We offer a range of vehicles for livery services, including sedans, SUVs, and vans. Our fleet is regularly maintained and updated to ensure safe and reliable transportation for our clients.Are your drivers trained and licensed for professional transportation?
Yes, all of our drivers are trained and licensed for professional transportation. We carefully screen and vet our drivers to ensure they meet our high standards for professionalism, safety, and customer service.What is the claims process like if I am involved in an accident?
If you are involved in an accident, our claims process is straightforward and easy to follow. You can report your claim online or over the phone, and we will guide you through the process step by step. We strive to provide quick and fair resolution for all claims.How do you calculate premiums, and what factors affect my insurance rate?
We calculate premiums based on a variety of factors, including your driving history, the type of vehicle you drive, and your personal information, such as age and location. Other factors may also come into play, such as your credit score and the amount of coverage you choose. We strive to offer competitive rates while still providing high-quality coverage for our clients.What is your pricing structure for livery services?
Our pricing structure for livery services varies depending on the type of vehicle you choose, the distance traveled, and any additional services you may require. We offer transparent pricing and will provide you with a detailed quote before you book your ride. Our goal is to provide affordable and reliable transportation for all of our clients.Reviews
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Mildred Marmite
Your service is shockingly disgusting! Been insured with you for over 10 years and what do I get for your shabby service! Hung on the line for over 2 hours now and noone has bothered to answer me. Your happy to take my over priced insurance ever year though aren't you! Well for my loyalty I'm off with the rest of the customers you don't bother getting back to. You've gone down hill in my estimation and if you can't be bothered to speak to your customers then I can't be bothered to use your shoddy services anymore. Your a waste of effort. Good riddens.
19-05-2023
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O
26-12-2022
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Peter Williams
been with them for years never made a claim ,my frezzer packed up all my food i had to throw in the bin ,i filled it up ready for when i come out of hospital next month to save asking anyone to shop for me ,i am no spring chicken anymore 73 age ,been trying 4 days to speak to a human with no luck ,my next step is there head office in brum ,they are a waste of space
26-09-2022
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DAFT VADER
Appalling House Insurance "plus". Just don't make a claim !! The personal and cultural standards of their deceptive and deceitful "claims handler" will astound you. Anything goes to avoid paying out!!! Disrespectful to those of normal,decent, honest standards...... The claims are actually handled by UK Insurance. .....they have around a 2 star rating on Trustpilot.... Cheap and nasty... AVOID AVOID.
26-05-2022
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M Zak
I have insurance with them and they didn’t add my car on data base and police seize my vehicle and night time no one at insurance company to help you . Paid 50 for taxi home plus will be paying for recovery charges . Direct line full shhh
26-05-2022
