Direct Jewellers
Direct Jewellers is a company based in Birmingham, England. They specialize in collectibles stores, costume jewelry shops, jewelry repairs, and watch repair services. In addition, they offer a variety of products and services in the areas of shops and shopping, clothing and fashion, and electronics.
Introduction to Direct Jewellers
Direct Jewellers is a family-owned business that has been providing high-quality jewelry and repair services in Birmingham, England for over 20 years. What sets Direct Jewellers apart from other jewelry stores is their commitment to providing personalized attention to each and every customer. They believe that every piece of jewelry tells a story and they take pride in helping their customers find the perfect piece to add to their collection.Services & Products
Direct Jewellers offers a wide range of services including jewelry repairs, watch repair services, and custom jewelry design. They also have a vast collection of high-quality jewelry including engagement rings, wedding bands, costume jewelry, and collectibles. Their team of experienced jewelers can help customers choose the perfect piece of jewelry to fit their style and budget.Location
Located on High Street in Birmingham, Direct Jewellers is situated in a bustling area with a mix of businesses including clothing and fashion stores, electronics shops, and other jewelry stores. The area is easily accessible by public transportation with the closest bus stop, train station, and tram stop all within a half-mile radius.Benefits
Customers should choose Direct Jewellers because of their commitment to quality and customer service. Their team of experienced jewelers can help customers choose the perfect piece of jewelry to fit their style and budget. They also offer a wide range of services including repair and custom design. Direct Jewellers is dedicated to providing a personalized shopping experience that is tailored to each customer's needs.Good to know
Customers should be aware that Direct Jewellers is a small, family-owned business and may have limited hours of operation. It is recommended to call ahead to confirm their hours before visiting.Reviews
Customers rave about the customer service at Direct Jewellers, with many praising the staff for their attention to detail and willingness to go above and beyond to help customers find the perfect piece of jewelry. The quality of their jewelry and repair services also receives high marks from satisfied customers.Amenities
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online shopping -
delivery
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in-store pickup
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credit card payment
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cash payment
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custom orders
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vintage items
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gift wrapping
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returns policy
FAQ
What is your return policy for jewelry purchases?
Our return policy for jewelry purchases is 30 days from the date of purchase. The jewelry must be in its original condition and accompanied by the original receipt. We offer refunds or exchanges for the purchase price of the item.Do you offer repair services for damaged jewelry?
Yes, we offer repair services for damaged jewelry. Our skilled jewelers can repair a variety of issues, such as broken chains, missing stones, and resizing rings. We provide free estimates for repairs and will discuss the options with you before proceeding.Do you offer any guarantees or warranties on your products?
Yes, we offer a lifetime guarantee on all of our diamond jewelry. This includes free cleaning, polishing, and inspection services for the life of the piece. We also offer a one-year warranty on all other jewelry items, which covers any defects or issues with the craftsmanship.How often do you receive new inventory or restock popular items?
We receive new inventory on a regular basis and restock popular items as soon as possible. Our jewelry selection is constantly changing to offer our customers the latest styles and trends.Do you offer any guarantees on your repairs?
Yes, we guarantee all of our repair work for 90 days from the date of service. If any issues arise during this time, we will fix them at no cost to you. We take pride in our quality workmanship and stand behind our repairs.Reviews
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Howard
I have been going to Direct Jewellers for many years even though I have now left the area. They provide brilliant customer service and they excellent at what they do. I highly recommend Direct Jewellers.
26-01-2023
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Sue Tompson
Me n my husband have been going in here for years now and we always get a good service they always do whatever we ask them such friendly people
26-10-2022
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The attic Attic
Big con offered me half the value of my jewellery, took it jewellery quarter and got double the amount they offer . Be very careful
26-08-2022
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Sam Wells
Had to have a watch back put back on today. Such a friendly service and so lovely to me. The fact they cared means a lot. My watch means the world 2 me 4 a reason. Please go to these guys 😍
26-08-2022
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Mark Brockington
These guys are great show you exactly what your looking for and they answer every question precisely. Never buy jewellery without seeing it first I've brought jewellery in the past from jewellery sites who dont even have a shop how can you see and check rings ,earrings ect without actually seeing them. Direct jewellwrs let you see ,feel and try it before you part with your hard earned cash top sales guys always make you feel comforable Thankyou Direct Jewellers.
26-05-2022
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Darren Jones
26-05-2022
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micky gee
Excellent service very helpful and friendly 👍
26-05-2022
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Denise Wayt
This is my moms fave shop for silver bracelets , the people are very friendly and helpful when im asking about repairs , what and what cant be done and why they tell you on the spot.
26-05-2022
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SNF321 Gotti
Went in for battery on a watch . Glad I went here as very friendly and informative .
26-05-2022
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diane goode
26-05-2021
