Direct GB
Direct GB is a leading supplier of garden buildings and gazebo construction services in the United Kingdom. With a focus on quality and customer satisfaction, Direct GB offers a wide range of building and construction services to meet the needs of homeowners and businesses alike. Whether you're looking to build a new garden shed, install a custom gazebo, or undertake a major construction project, Direct GB has the expertise and experience to get the job done right. Contact them today to learn more about their services and to get started on your next building project.
Introduction to Direct GB
Direct GB is a leading company in the UK that specializes in garden building supplies and gazebo building. Founded in 2005, the company has years of experience in the building and construction industry. What makes Direct GB unique is their commitment to providing high-quality products and services to their customers.Services & products
Direct GB offers a wide range of products and services that cater to the needs of their customers. They provide garden building supplies such as sheds, summerhouses, log cabins, and playhouses. They also specialize in gazebo building, offering a variety of styles and sizes to fit any outdoor space.Location
Direct GB is located at 32 High St, Brockmoor, Brierley Hill DY5 3HX, United Kingdom. The area is known for its diverse range of businesses, including retail shops, restaurants, and pubs. Customers can expect a friendly and welcoming atmosphere when visiting Direct GB. The closest public transportation options are Brockmoor Bus Station (0.2 miles), Brierley Hill Station (1.2 miles), and Cradley Heath Station (1.3 miles).Benefits
Customers should choose Direct GB because of their commitment to quality and customer satisfaction. Their products are made with high-quality materials and are built to last. Direct GB also offers competitive pricing, making their products and services affordable for everyone.Good to know
Customers should be aware that Direct GB offers delivery and installation services for their products. They also provide free quotes for their services, making it easy for customers to plan and budget for their garden building or gazebo project.Reviews
Customers have praised Direct GB for their professionalism, quality products, and excellent customer service. Many customers have noted the high-quality materials used in their products and the attention to detail in the installation process. Overall, customers have been very satisfied with their experience with Direct GB.Amenities
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delivery
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installation
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customization
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design service
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online ordering
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free consultation
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aftercare
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warranties
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showroom
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design consultation
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delivery service
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installation service
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customization options
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warranty
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free quote
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outdoor furniture
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lighting options
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fire pit
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decking
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patio
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pergola
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hot tub
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grill
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bar
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outdoor kitchen
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landscaping
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fencing
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privacy screening
FAQ
What is the lead time for delivery and installation of the garden building?
Our lead time for delivery and installation of garden buildings varies depending on the type and size of the building, as well as the current demand for our services. We strive to provide our customers with a reasonable timeline for completion and will communicate any delays or changes in schedule as soon as possible.Do you offer any warranties or guarantees on your garden buildings?
Yes, we offer warranties and guarantees on our garden buildings. The length and specifics of the warranty or guarantee may vary depending on the product and service provided. We stand behind the quality of our work and strive to ensure customer satisfaction.Can you provide a portfolio of previous gazebo projects?
Yes, we can provide a portfolio of our previous gazebo projects. We are proud of the work we have done and would be happy to share examples with potential customers.Do you offer customization options for gazebos?
Yes, we offer customization options for gazebos. We understand that each customer has unique needs and preferences, and we strive to accommodate those as much as possible. We can work with customers to design and build a custom gazebo that meets their specific requirements.What is your pricing structure for gazebo construction?
Our pricing structure for gazebo construction varies depending on the size, materials, and complexity of the project. We offer competitive pricing and strive to be transparent about costs throughout the entire process. We encourage customers to contact us for a personalized quote based on their specific needs.Reviews
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Louise Schaefer
Shed was ordered on the 11th February 2023. Its now the 19th April 2023 and I have no shed, no money and no more patience. Communication is terrible when trying to find out when the shed would be delivered. Communication is terrible when trying to cancel the order. To date, I have not had one single phonecall returned, emails are very rarely returned and forget the chatbot unless you need a discount code. People on the phones have it bad as they have no authority to do anything bar pass notes on the managers. Your note might get an urgent sticker on it...which could just mean your note gets put in the bin. The managers have authority but just dont care...the only other explanation is they have been unindated with complaints and there isnt enough time in the world to deal with them all.
26-04-2023 -
Lesley Day
Do not buy from this company. Their Customer Service department is useless. I had an incorrect part with the item I ordered. The CS did respond and promised the part would be sent.. this was on the 27th of January, I was told it should be with me in five days! It never came. I tried to get in touch with them by phone...a total and utter waste of time with useless reception staff. After many emails, some with a response, I have up! I then contacted the manufacturer directly who confirmed that they hadn't been contacted for the missing part. I'd been lied to repeatedly! I now have the part that I needed to complete my cupboard, but only because I chased it. They should rename the department "Customer No Service" You've been warned ⚠️
26-03-2023 -
Beth Burch
Great customer service and management👏
26-02-2023 -
MUGHEES AHMED KHAN
Love this business, a family favourite, especially summer time, quirky and unique
26-02-2023 -
Miles Robinnet
This is one of my guilty pleasures and has helped me decorate the house and garden in COVID times.
26-02-2023 -
Bryant Dave
A pleasant visit, thanks.
26-02-2023 -
Joseph McGovern
I placed an order over a month ago, I had confirmation of my order but no delivery date. Numerous emails requesting an update, one response, with no outcome! This order was through Klarna and they have already taken 2 payments with out me receiving my goods. Would not recommend
26-02-2023 -
Craig Smart
No shed weeks after delivery date .. says in stock but isnt ... phone number is outside company ( NEVER CALL YOU BACK ) .. emails never answered ... online chat waste of time ... DO NOT BUY FROM THIS COMPANY !!
26-02-2023 -
Kaleb Thompson
This one-man-band company couldn't lie straight in their bed. Not even worthy of the 1 star.
26-02-2023 -
shannon virdi
Brought a TV unit and small double bed from Direct GB, they were amazing quality. The TV has been through 2 moves with me and still sturdy as the day I put it together. Excellent customer service. Would highly recommend!
26-01-2023