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Auto Insurance Agencies

Direct Commercial Ltd

Direct Commercial Ltd is a UK-based company that specializes in auto insurance agencies and insurance. Their headquarters are located in Chelmsford, England.

Introduction to Direct Commercial Ltd

Direct Commercial Ltd is an insurance company based in Chelmsford, England. The company was established with the aim of providing top-notch insurance services to clients within and outside the United Kingdom. What makes Direct Commercial Ltd unique is its focus on auto insurance agencies which makes it stand out in the industry.

Services & Products

Direct Commercial Ltd offers various insurance services, including auto insurance. Clients can buy insurance packages that cover their automobiles, ensuring they are protected in case of an accident. The company also provides insurance for commercial vehicles, making it an ideal choice for business owners.

Location

Direct Commercial Ltd is located in Springfield, Chelmsford, which is a bustling town with a lot to offer. The area is home to various businesses, including shops, restaurants, and hotels. Customers can expect to experience a mix of urban and suburban vibes, with excellent public transportation options nearby. The three closest public transportation options are the Chelmsford Station, Springfield Road Bus Stop, and Chelmsford Railway Station, all within a 2-mile radius.

Benefits

Customers should choose Direct Commercial Ltd for their insurance needs because of its focus on auto insurance agencies. The company provides competitive rates and a range of coverage options, ensuring clients can find an insurance package that suits their needs and budget. In addition, the company has a team of experienced professionals who are dedicated to providing top-quality services to clients.

Good to Know

Clients should be aware that Direct Commercial Ltd is a specialized insurance company focused on auto insurance agencies. Therefore, the company may not be the best choice for clients looking for other forms of insurance, such as home insurance or life insurance.

Reviews

Direct Commercial Ltd has received positive reviews from its clients, who praise the company's professionalism and excellent customer service. Clients also appreciate the company's competitive rates and the range of coverage options available. Overall, Direct Commercial Ltd is a reliable insurance company that provides top-quality services to its clients.

Amenities

  • amenity
    online quotes
  • amenity
    multi-policy discounts
  • amenity
    discounts for good drivers
  • amenity
    low-cost coverage
  • amenity
    flexible payment options
  • amenity
    online account management
  • amenity
    comprehensive coverage
  • amenity
    collision coverage
  • amenity
    liability coverage

FAQ

What types of coverage options does your auto insurance agency offer?

At Direct Commercial Ltd, we offer a range of coverage options for our auto insurance policies, including liability, collision, comprehensive, personal injury protection, and uninsured/underinsured motorist coverage.

Can you provide me with a quote for my specific vehicle and driving record?

Yes, we can provide you with a personalized quote that takes into account your specific vehicle and driving record. Simply provide us with some basic information, and we will work with you to find the best coverage options at an affordable price.

Are there any discounts available for safe driving or multiple vehicles?

Yes, we offer discounts for safe driving, multiple vehicles, and a variety of other factors. Our goal is to help you save money on your auto insurance while still providing you with the coverage you need.

What is your claims process and how quickly can I expect a resolution?

Our claims process is designed to be quick and efficient, with a focus on resolving claims as quickly as possible. When you file a claim, we will work with you to gather all necessary information and begin processing your claim immediately. The time it takes to resolve a claim can vary depending on the specific circumstances, but we will do everything we can to ensure a timely resolution.

How responsive is your customer service department and what are your hours of operation?

Our customer service department is dedicated to providing prompt and helpful assistance to all of our customers. We are available to answer your questions and address any concerns you may have during our normal business hours, which are Monday through Friday from 9:00am to 5:00pm. You can reach us by phone, email, or through our online chat service.

Reviews

  • Mark L

    I have been dealing with DCL for many years - definitely one of the top Fleet insurers especially on the Heavier fleets. Competitive rates on standard and 3 year deals and the in depth quarterly claims reviews are a massive plus for any client wanting to stay on top of their risk management. Have no issues recommending these to any client.

    28-12-2022
  • James Goodwin

    28-12-2022
  • Alex Forster

    Had the misfortune of having to deal with Direct Commercial due to a 3rd party claim. Their customer service is appaling. It is very difficult to actually get to speak to anyone, they do not return calls, and never answer e-mails. Please think carefully before giving this company any business. There are far more professional insurance firms available.

    28-08-2022
  • TheJyates

    AVOID AT ALL COSTS!! DCL Commercial provided insurance for our commercial fleet and refer to the small print in order to alleviate themselves of respoibsility to get out of a cliam. DO not be fooled by their cheap prices, the do not pay out and have many hidden clauses within their insurance which they use to wriggle out of a claim. Their communication has been terrible and responses unacceptable. Save youself the hassle and insure with a known insurer that will handle your claims professionally, it is unfortunate that you only learn the nature of an insurer in the event of a claim. Do you research and go with a known brand.

    28-05-2020
  • Steven Verney

    28-05-2020
  • saher maze

    A bunch of layers specially Kellyanne dennet Alistair dealing with mr Alistair and the last day that everything was going to finish and tried call them saying he left for 3 weeks and then kelly picked up saying send all the paper back to her email everything was sent out to her email and now everything is upside down huh hes saying something else and shes saying something else

    28-05-2020
  • Richard Lane

    28-05-2019