Direct Carpets
Direct Carpets is a company based in Southampton, England that specializes in carpet fitting and linoleum sales. They are a trusted name in the building and construction industry, providing quality products and services to their clients. Their shop offers a wide range of options for those looking to improve their flooring.
Introduction to Direct Carpets
Direct Carpets is a carpet fitting company located in Southampton, England. Established in 1992, the company has been providing quality flooring solutions to its customers for almost 30 years. Direct Carpets takes pride in its excellent customer service, attention to detail, and commitment to delivering high-quality workmanship. What sets them apart from other carpet fitting companies is their team of experienced carpet fitters who ensure that every job is completed to the highest standard.Services & Products
Direct Carpets offers a wide range of flooring services to its customers. They specialize in carpet fitting, but also offer services for linoleum and other flooring options. Their team of expert carpet fitters ensures that every job is completed to the highest standard, and they use only the best quality materials. In addition to their fitting services, Direct Carpets also offers a range of flooring products for purchase, including carpets, linoleum, and other flooring options.Location
Direct Carpets is located in Shirley, Southampton, in the United Kingdom. The area is primarily residential, with a mix of housing types and sizes. Nearby businesses include other building and construction companies, as well as shops and shopping centers. The area is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. The three closest public transportation options are the Shirley Precinct bus stop (0.1 miles), the Shirley Warren Community Centre bus stop (0.2 miles), and the Shirley Warren Primary School bus stop (0.3 miles).Benefits
Customers should choose Direct Carpets for their flooring needs because of the company's commitment to quality workmanship, excellent customer service, and attention to detail. Their experienced team of carpet fitters ensures that every job is completed to the highest standard, and they use only the best quality materials. Direct Carpets also offers competitive pricing and a wide range of products and services to choose from.Good to Know
Customers should be aware that Direct Carpets is primarily a carpet fitting company, but they also offer services for linoleum and other flooring options. It is recommended that customers contact the company directly to discuss their specific flooring needs.Reviews
Direct Carpets has received positive customer reviews for their excellent customer service and quality workmanship. Customers have praised the company for their attention to detail, competitive pricing, and commitment to delivering high-quality work. Overall, customers have been satisfied with the services provided by Direct Carpets.Amenities
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free estimate -
insurance
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guarantee
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aftercare service
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free advice
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fast turnaround
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professional staff
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quality materials
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customization
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installation service
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free parking
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in-store pickup
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installment plan
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expert advice
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variety of colors
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variety of patterns
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variety of textures
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customizable options
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financing options
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free samples
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return policy
FAQ
What types of linoleum products do you offer?
We offer a variety of linoleum products, including sheet linoleum, linoleum tiles, and click-together linoleum planks. Our linoleum products come in a range of colors, patterns, and textures to suit any design preference.Do you offer any warranties or guarantees for your linoleum products and services?
Yes, we offer warranties and guarantees for both our linoleum products and installation services. Our linoleum products come with manufacturer warranties, and we provide guarantees for our installation services to ensure customer satisfaction.What kind of carpets do you specialize in fitting?
We specialize in fitting a wide range of carpets, including Berber, plush, frieze, and cut and loop. We also offer a variety of colors and styles to match any decor.Can you provide references or customer testimonials?
Yes, we can provide references and customer testimonials upon request. We take pride in our quality work and customer satisfaction, and our previous customers are always happy to share their positive experiences.What is your pricing structure for carpet fitting services?
Our pricing structure for carpet fitting services varies based on the type of carpet and the size of the project. We offer competitive pricing and provide free estimates to ensure transparency and affordability for our customers.Reviews
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Karen Catton
Carpet looks great the guys where polite did a fantastic job thanks
28-04-2023
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Allison Stacey
Absolutely diabolical don't go there!! I recently had a bedroom carpet and underlay fitted. The door gripper was placed wrong and there is a good half inch gap each side, when I had a closer look I realised they had split the adjacent laminate flooring in the hallway so had tried to cover it by placing the door bar over it. It's ruined the whole look of the room. I telephoned the shirley branch (southampton) and spoke with Ken he asked me to forward some pics which I did, he then emailed me back saying they don't use those door bars. (The fitters had left the remaining length in my bedroom)!! his response was very abrupt and rude. I then went to the shop and spoke with Wayne...he showed me the door grippers they stock and admitted it was one of theirs and assured me he would get the issue rectified. I have since emailed him twice! and guess what!!! ....no response I am NOT one for letting things go and I shall continue fighting this until this mess is put right. PLEASE think carefully before using CARPETS DIRECT IN SHIRLEY SOUTHAMPTON PLEASE NOTE:- I WOULD LIKE TO UPDATE THIS POST.... The fitters were called back (thanks to Wayne and the lady that works there...sorry didn't get her name) Ken carried on denying they were their door bars, despite being told by Wayne they were!!! Anyway they put it right for me and I can now say I'm very pleased Thank you
28-04-2023
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Lauren D
Horrendous service from start to finish. Chose this company from 3 others with a guarantee before Chrismas. Came to fit carpet with amature fitter felt sorry for him he was so out of his depth. They were there 8 hours then left job unfinished and completely ruined. Manager Ken then came out and apologised and promised new carpet to be fitted monday before Christmas. They never turned up. Went into shop to be screamed at and made to cry. Would never use this company again, we ended up going with Troy from Lemon Tree. Couldn't of done a better job, Alan was brilliant. Will never use them again
28-12-2022
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Arjan Singh
Professional, reliable and trustworthy. The carpet fitting was tidy and neat. Would highly recommend and the job was turned around promptly.
28-12-2022
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Sophie Runnicles
Wouldn't waste your time. Spent over £2000 on carpets and vinyl and the finish is so poor. Carpets are loose and ill-fitting, have had to get someone else out to fit them properly. The vinyl will have to be completely replaced when we can afford it. Poorly cut, glue everywhere, doesn't fit. Also, they don't clean up after themselves at all, had to make 3 trips to the skip to get rid of all the waste they left behind.
28-11-2022
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Alex loy
Highly recommended you get your carpets here and fitting absolutely wonderful staff polite,friendly and very helpful and prices are good too compared to other carpet shops I was quoted far the best 👌
28-07-2022
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Norman Cave-Browne-Cave
28-05-2022
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Michael Scrancher
First Class job ,and very efficient ,highly recommend this carpet shop all done in no time at all
28-05-2021
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W ilsons
28-05-2021
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Rachel Betteridge
Brilliant
28-05-2021
