Dils Convenience Store
Dils Convenience Store is a retail establishment located in Hatfield, England. They offer a variety of products including air conditioning units, clothing, and candy. As a convenience store, they provide a one-stop-shop for customers looking to purchase everyday items. In addition, they also have a selection of boutiques for those interested in fashion. Dils Convenience Store is a great option for anyone looking for a convenient shopping experience.
Introduction to Dils Convenience Store
Dils Convenience Store is a family-owned business that has been operating for over 10 years. The store's main goal is to provide customers with a convenient shopping experience. What sets Dils apart from other convenience stores is their commitment to customer service and their wide range of products.Services & Products
Dils Convenience Store offers a variety of products, including groceries, snacks, and beverages. Customers can also find clothing, accessories, and gifts in the store's boutique section. For those with a sweet tooth, Dils has a selection of candies and chocolates. The store also sells air conditioning units for those in need of cooling during the summer months.Location
Located in Hatfield, Dils Convenience Store is situated in a bustling area surrounded by other shops and businesses. Customers can expect to find a mix of boutiques, restaurants, and convenience stores in the area. The store is easily accessible via public transportation, with the Hatfield train station, bus station, and taxi rank all within a 10-minute walk.Benefits
Dils Convenience Store offers a one-stop-shop for customers in need of groceries, clothing, and gifts. The store's commitment to customer service ensures that every customer is greeted with a smile and leaves satisfied. The wide range of products available means that customers can find everything they need in one place.Good to Know
Customers should be aware that Dils Convenience Store does not accept credit cards, only cash and debit cards.Reviews
Customers rave about the convenience and wide range of products available at Dils Convenience Store. Many mention the friendly and helpful staff as a standout feature of the store. Some reviewers note that the store can get crowded during peak hours, but overall, customers are satisfied with their experience at Dils.Amenities
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air conditioner -
repair service
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maintenance service
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delivery service
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pick-up service
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heating system
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gift wrapping
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credit card payment
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delivery
FAQ
What payment methods do you accept?
We accept cash, credit and debit cards, and contactless payments.Is there a minimum purchase amount required for credit card transactions?
No, there is no minimum purchase amount required for credit card transactions.What is your return policy for candy purchases?
We do not accept returns on candy purchases unless the product is defective.What is your return policy for items purchased in store?
We accept returns within 14 days of purchase with a valid receipt. The item must be in its original condition and packaging.Do you offer any loyalty or rewards programs for frequent customers?
Yes, we offer a loyalty program that rewards frequent customers with discounts and special offers. Customers can sign up in store to join the program.Reviews
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Kai Pie
The guy at the shop had a go at me for dropping a bottled drink he said he would have to clean it up, bottles don’t explode when you drop them. I’ve dropped many things at the store next door but they never had a go at me. I wouldn’t recommend dils
18-05-2023
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LokeyVR
Rubbish unkind staff and higher prices then the shop next door i wouldn’t recommend dils
18-05-2023
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Zo Bobs
First time using a DPD collection point and the lovely guy in the store was very friendly and helpful. I now know that you’re here and will no doubt be back in future.
18-07-2022
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Sandra Puleston
Very nice people and helpful
18-06-2022
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Beata Farkas
When I need some things I missed in my usual shopping just pop in and get it. Make sure you know it's a small shop so do not expect to many things....still love it as the lady at the cashier are one of the best. She is kind and always have a good things to say.
18-06-2022
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G Lewis
Absolutely the best service customer service hands down of any convenience store in the Welwyn Hatfield area. They have everything you might need for making some great food. They are very welcoming always.
18-06-2022
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Stephen Blackman (Sblackman61)
Popin regularly for my morning newspaper and have to say ,that the service is second to none, greeted with a cheerful good morning by the husband and wife of this family run store, always polite and helpful nothing is too much trouble, love the good service me and my wife receive and would recommend this shop anytime.
18-06-2022
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Monika Feher
Friendly and always helpful ❤️
18-06-2022
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Zoë Mitchell
First time leaving a review but feel so strongly I need to make others aware of my experience. I am completely shocked by the staff! Beyond rude and completely unacceptable treatment of customers. I went to collect a DPD parcel and showed my calling card and message on phone (received from DPD). I was greeted with a very rude man who told me the calling card was useless as was the DPD information on my phone. He then practically shoved a laminated Fraud information sheet into my face and told me to read it whilst the lady told me to read the information on my phone. Both raising there voices and extremely exteemely extremely unhelpful. Apparently I can read both at the same time!? Their tone of voice was absolutely awful and they had absolutely no respect, no care and a complete lack of any customer service. A lady (customer) came into the shop and overheard the way they spoke to me. She told me to get my parcel as quickly as possible and get out! The lady behind the counter then proceeded to verbally abuse her and start pointing in her face!!!! I am still shocked to be honest! Never seen anything like it!! The lady (customer) told them she can speak to whomever she likes and that she would never return to that shop (and obviously neither will I)!!!! A very disappointing, upsetting and completely unessessary and unacceptable visit to Dils. I only wanted to collect my parcel. DPD need to find an alternative option for collection of parcels! UPDATE: I have read your response and I am lost for words. I can see you have quite a few negative reviews regarding your non existent customer service so don't feel any need to justify myself further. Even in your response you are condescending. You say I am an intelligent person yet couldn't read a response from DPD!! Now we both know how the situation went this morning and you have to live with the knowledge of your behaviour. I feel the negative reviews speak for themselves. Instead of trying to blame your customers for your rudeness why not take it on board and be kinder? You have also been reported to DPD. Thank you for your excuse filled response.
18-06-2022
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the andy
Friendly helpful staff, in a clean & tidy family run store. Would recommend and will return.
18-06-2021
