Digital Satellite Service

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Reviews

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  Claire Walters

  Would highly recommend this company. I took my daughters portable record player in, they took the time to check it over, advise me what i needed to get hold of to fix it, and fitted it for me for free. Very kind, very helpful and I will definitely be returning if i need something fixed again.

  28-01-2023
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  LEXUS

  TERRIBLE EXPERIENCE AVOID AVOID THESE GUYS SENT A STRANGE FELLA WHO OBVIOUSLY HAD NO INTENTION OF CARRYING OUT A REPAIR. FAULT DESCRIPTION WAS OBVIOUS THAT THE DISPLAY PANEL WAS FAULTY AND NEEDED REPLACING BUT STILL ATTENDED TO BILL DOMESTIC AND GENERAL FOR A CALL OUT. HE WANTED TO CLOSE THE JOB BE FOR HE EVEN STARTED. HE AGREED TO KEEP IT OPEN AND REPORT BACK TO DOMESTIC AND GENERAL, A FEW DAYS LATER I GET A MESSAGE FROM DG SAYING GLAD TO HEAR MY TV IS FIX. DIGITAL SERVICES LEFT ME A BLANK JOB CARD. WHY DO D AND G USE THESE PLONKERS RUINING THEIR ALREADY FRAGILE REPUTATION.

  28-12-2022
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  T Shaw

  This company just Told me my tv was working and had been tested for a week with no fault so was being delivered back with no repairs being done, spoke to Paul who was unbelievably rude and arrogant, decided to ring my insurance company as something seemed off, turns out the company invoiced d&g insurance for a new motherboard and was waiting for the parts to be delivered (baring in mind they already made a delivery date to return the tv back un repaired) , so I ring digital satellite service back and ask to speak to the manager asked her to confirm if any works had taken place on the tv, she confirmed it had been taken apart cleaned and a software update only nothing else done , so I confronted her about the motherboard invoiced on the 2nd, and what do you know so went and checked and it has had a new motherboard fitted , blatant lies as her colleague Paul was arguing rudely with me that my tv had been tested as was fine, and needed no repairs, if they changed the motherboard he would of said it’s a big repair after all, in.. they obviously are invoicing for expensive parts but not actually doing the work, please if you deal with this company be wary, previous feedback speaks for itself, il update once I get my tv back. UPDATE Tv was returned unfixed and has now been wrote off by another service provider and replaced no thanks to these guys who delayed the whole process, the guy who returned the tv, put 65inch tv on my leather sofa damaging it, they are refusing to give me insurance details, all you people with 1 star review need to contact d&g and log formal complaint, it’s the only way anything can be resolved if enough people do it they will have to listen

  28-12-2022
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  Mrs Anon1

  This company did no repairs at all on my tv yet invoiced insurance co for things rhey never did this is FRAUD AVOID THIS SHAM OF A COMPANY

  28-09-2022
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  keithyboy123

  Had a desperate need for a replacement mains lead for my Panasonic TV, these friendly chaps gave one for free ! Thanks guys and very much appreciated.

  28-08-2022
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  Jade Richardson

  My tv screen was accidentally damaged and I was insured with Domestic & General, this is the company they use in my area. They took the tv changed the screen when it came back the screen kept going dark on the right hand side I called this company and told the guy on the phone maybe the owner about the problem but he said it may be your wifi.?? I said how can wifi cause a black patch on the tv.?? I had to call D&G to get the tv booked back in they took it back again and had it for over a week and said there is no problem with it it must be your devices.. So yet again on the tv the darkness returned, I called the company they asked what device are you using on the tv I said my apple box, he said that’s probably the cause of the darkness ? I was gobsmacked at this point, first he said it was the wifi and now it’s the apple box.? This point called D&G again and the outcome was for an engineer to come and see the tv in my home, A few settings were changed the tv worked for a week then the darkness returned, so I contacted D&G and told them I am not happy at all has the darkness has returned, they asked me to go to a different company and get a second opinion, so I did that and the issue was the backlight was not working. After all that this company lied about the tv, lied to D&G lied to me. If I could I would have given a zero rating.!!! What a joke of a company stay well away.!!!!

  28-05-2022
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  Akoto kwaku

  Only giving it one star because I cant give 0. This has to be the pinnacle of poor management, poor quality and poor performance from everyone here. The only bloke that was actually helpful was the guy who picked up my TV. I gave it to them on the 20/12. I only got it back on the 1st Feb, were the problem was still occurring. Now obviously, your gonna raise your voice at this point were your TV hasn't been repaired. So I yelled and booking a repair elsewhere. AVOID THIS COMPANY.. IF DOMESTIC AND GENERAL RECCOMEND YOU HERE, SWITCH IMMEDIATELY.

  28-05-2022
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  Rob Allen

  Shocking rude manner over the phone. Very unhelpful. Guy is full of attitude!!! Claims they were buzzing my intercom when returning my TV but in fact the driver was at the wrong building but accused me of lying. RUDE RUDE RUDE!!! AVOID!!!

  28-05-2022
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  R S

  Had this cowboy set up 'fix' my tv through domestic and general. Tv came back dented and scratched, they accused me of damaging the tv and were very rude. Would love to give -5 stars if possible. Avoid at all costs

  28-05-2022
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  Kelly Smith

  28-05-2022