Digital Media Team
Digital Media Team is a leading company based in Manchester, England. They specialize in providing a wide range of services such as marketing agencies, media companies, medical billing services, telemarketing services, design agencies, digital printing services, e-commerce agencies, internet marketing services, advertising & marketing, culture, entertainment & events, healthcare & medicine, printing & publishing, IT & e-commerce, and advertising & marketing. Their team of experts is dedicated to providing exceptional services to their clients.
Introduction to Digital Media Team
Digital Media Team is a digital marketing agency based in Manchester, England. The company was founded in 2010 with the aim of providing effective digital marketing solutions to businesses of all sizes. With a team of experienced professionals, Digital Media Team offers unique and tailored services to help businesses achieve their marketing goals.Services & products
Digital Media Team offers a range of digital marketing services including search engine optimization, pay-per-click advertising, social media marketing, email marketing, and content marketing. They also offer web design and development services to help businesses create an effective online presence.Location
Digital Media Team is located in the Spinningfields area of Manchester, which is known for its vibrant business community. The area is home to a variety of businesses including finance, legal, and technology companies. Customers can expect to experience a modern and dynamic environment in the area. The closest public transportation options are the St. Mary's Gate tram stop (0.2 miles), the Deansgate train station (0.4 miles), and the Spinningfields bus stop (0.1 miles).Benefits
Digital Media Team stands out from other marketing agencies by offering customized solutions to meet the specific needs of each client. They also have a team of experienced professionals who stay up-to-date with the latest trends and techniques in digital marketing. Customers can expect to receive excellent customer service and transparent communication throughout the entire process.Good to know
Customers should be aware that Digital Media Team specializes in digital marketing and web design services. They do not offer medical billing or telemarketing services.Reviews
Customers rave about the exceptional customer service provided by Digital Media Team. They appreciate the team's knowledge and expertise in the field of digital marketing. Many customers have seen significant improvements in their online presence and increased sales after working with Digital Media Team.Amenities
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wi-fi -
conference room
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on-site parking
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event space
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graphic design
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copywriting
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social media management
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digital advertising
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seo
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branding
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analytics
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video production
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photography
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web design
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digital marketing
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event management
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script writing
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editing
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content creation
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online payment
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electronic filing
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phone line
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lead generation
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database management
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reporting
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customer service
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technical support
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computer
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printer
FAQ
What measures do you take to ensure ethical and responsible representation and portrayal of individuals and communities in your content?
We prioritize diversity and inclusivity in our content and strive to represent individuals and communities in a respectful and accurate manner. We conduct thorough research and consult with experts to ensure ethical and responsible representation.Do you offer any design or artwork services?
Yes, we offer a range of design and artwork services including graphic design, web design, and branding. Our team of experienced designers can create visually appealing and effective designs to meet our clients' needs.Do you have any contracts or minimum commitments for your services?
Yes, we typically have contracts for our services that outline the scope of work, timeline, and pricing. We also have minimum commitments for some of our services to ensure that we can provide high-quality work and meet our clients' expectations.Are revisions and edits included in your design services?
Yes, we include revisions and edits in our design services to ensure that our clients are satisfied with the final product. We work closely with our clients throughout the design process to ensure that we meet their needs and expectations.How do you measure the success of your internet marketing campaigns?
We use a variety of metrics to measure the success of our internet marketing campaigns, including website traffic, conversion rates, click-through rates, and engagement on social media. We also analyze data and feedback from our clients to continuously improve our strategies and achieve our clients' goals.Reviews
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F C
Simply put: we make more money working with DMT. Staff are professional and capable and a pleasure to deal with.
26-04-2023
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Richard Adamson
I have worked with this agency twice now, as part of previous job roles. Both times they have been outstanding, professional and have gone over and above in terms of their remit. I would certainly recommend them to work with if you are looking for a digital marketing agency.
26-02-2023
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Alexander Lloyd
Been working with DMT for around 18 months and wouldn't recommend to any small business that's looking for someone to manage their marketing. We were using Digital Media Team to provide Facebook/Instagram advertising, Google Ads and Email Marketing services. The first warning should have been that they have auto-renewing contracts that are 12 months long. I'm from an agency background and I've always found agencies that usually have these terms are ones that can't usually back up their claims with results. Communication - Poor. Our account manager went on holiday (which is completely fine) but we received no notice about this so when the below issue with the facebook ads happened it seemed we were just being passed around by everyone. This is sort of still ongoing as I don't have any who our current Account Manager is, considering the premium price point of this agency I think this could be much better. Facebook/Instagram Advertising - Results were unbelievably poor at a ROAS of 0.89 with £2k spend despite being managed by one of their supposedly expert team. For comparison, we were running the ads ourselves with no prior eCommerce facebook ad experience and were achieving 2+ ROAS at a higher level of spend. Harley who is part of their business development team then attempted to justify this poor performance by "You guys have only been live for 7 days and not given us a chance to optimise anything before turning the ads off." which is complete and utter agency nonsense. As you can tell from initial metrics whether a campaign is going to do any better and a negative ROAS from the offset is shocking. DMT then agreed to terminate this aspect of the contract due to the poor performance. Email marketing - This unfortunately is another service we have had a negative experience with. There has been 2 emails which were failed to be scheduled during our Black Friday/Cyber Monday sale which is potentially a substantial amount of revenue lost. We then reported this to Ben who provided some compensation for this and we were assured that this hasn't happened before and wouldn't happen again. It is now 18/12/2022 and an email was sent out informing about the last day to order for Christmas despite us saying to not send it out due to all of the delays there are with shipping companies. It really appears with emails it doesn't really matter what you say, DMT will just do whatever they want regardless! This has left us in an extremely difficult position now as we have now had to add DPD back on to our website as a courier to facilitate any orders received from this email being sent out even though they're having delays as well which is going to increase our customer service workload. When we're signing off emails there is also quite often basic quality control mistakes that should be spotted prior to being sent to us. For example spelling mistakes, products with different product names and the worst one for us being products advertised as faux mink despite that not being true which is very misleading and is clear on our website. This could have severe repercussions for our brand and reputation. Any brand owner will know how hard it is to build this name and reputation and it too risky to leave it in the hands of this agency in our experience as they seem to have a care free attitude. Google Ads performance is good and it was a pleasure to work with Jamie who was always super responsive and proactive. The only downside to Google Ads is the management fee is on the pricey side which is probably fine for the big brands they work with, but for small businesses it can make the margins quite tough.
26-12-2022
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Cool Silen
26-11-2022
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K A Eenterprises
It was helpful talking with Bhumika she made me understand the uploading part of the catlog.
26-05-2022
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Ralph Burrows
We've been working with DMT for over 4 months now and overall the service has been fantastic. DMT manage our Google Ads, Facebook Ads and Web Design for us. All 3 teams provide exceptional service and are very responsive to our requests. Their capabilities and knowledge of the platforms are second to none. The Ad's team have taken great care to understand our requirements and are more than happy to work with our sometimes “outside the box” ideas. The web design team are basically wizards. I think up an idea, present it to them, and it's live on the website by the end of the week. In addition to this, both the Ad's team and Web Dev team are more than happy to take creative control if I'm struggling for ideas. 10/10.
26-05-2022
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Iliana Farrington
The DMT team have been fantastic. Incredibly responsive, dedicated and focused on working with the business to help us reach our growth plans.
26-05-2022
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Abhilash Jobanputra
DMT have been good for business. Team is friendly, communicative and open to new ideas. Overall the company is ran efficiently.
26-05-2022
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Raven Forge
Working with DMT is great, Sam Awolesi handles everything we need and is always very friendly and hard working. Absolutely brilliant for business.
26-05-2022
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Roland A
26-05-2022
