Featured image
Home Care Services

Diamond Home Care (Head Office & Dudley Office)

Diamond Home Care is a company that provides home care services in the healthcare and medicine industry. With their head office and Dudley office located in the United Kingdom, Diamond Home Care is committed to providing quality care to those in need.

Introduction to Diamond Home Care (Head Office & Dudley Office)

Diamond Home Care is a company that provides high-quality home care services to patients who need healthcare assistance. Established in 2012, the company has been operating for almost a decade, during which it has become a trusted name in the industry. What makes Diamond Home Care unique is their personalized approach to patient care, where they tailor their services to meet the individual needs of each patient.

Services & Products

Diamond Home Care offers a wide range of home care services, including personal care, medication management, meal preparation, and companionship. They also provide specialized care for patients suffering from dementia, Alzheimer's, and other chronic conditions. Customers can benefit from their flexible scheduling and affordable pricing, making it easy for them to receive the care they need.

Location

Located in Dudley, Diamond Home Care's head office is situated in a bustling area surrounded by various businesses, including shops, restaurants, and cafes. Customers can expect a lively atmosphere with plenty of things to do and see. The area is also well-connected, with three nearby public transportation options: Netherton, Old Hill, and Cradley Heath train stations.

Benefits

Diamond Home Care stands out from other companies in the same industry due to their commitment to providing personalized care. They take the time to understand each patient's unique needs and preferences, ensuring that they receive the best possible care. Their team of highly trained professionals is dedicated to making sure that each patient feels comfortable, safe, and happy in their own home.

Good to Know

Customers should be aware that Diamond Home Care takes their commitment to patient care very seriously. They adhere to strict standards of quality and safety, ensuring that their patients receive only the best care possible.

Reviews

Customers have left positive reviews for Diamond Home Care, praising their personalized approach to patient care, high-quality services, and friendly staff. Many have noted that the company has made a positive impact on their lives and highly recommend them to others in need of home care services.

Amenities

  • amenity
    home visits
  • amenity
    in-home care
  • amenity
    medical equipment
  • amenity
    personal care
  • amenity
    companionship
  • amenity
    meal preparation
  • amenity
    housekeeping
  • amenity
    nursing care

FAQ

What specific services do you offer for home care?

We offer a range of home care services including personal care, companionship, medication reminders, meal preparation, light housekeeping, transportation, and respite care. Our services are tailored to meet the individual needs of each client.

Are your caregivers licensed and trained?

Yes, all of our caregivers are licensed, trained, and experienced in providing home care services. They undergo a rigorous screening process and receive ongoing training to ensure that they are equipped to provide the highest quality care.

Can you provide references from current or former clients?

Yes, we can provide references from current or former clients upon request. We are proud of the positive feedback we have received from our clients and are happy to share their experiences with you.

What is your pricing and payment structure?

Our pricing and payment structure varies depending on the specific services required and the length of care needed. We offer competitive rates and flexible payment options to ensure that our services are accessible to everyone. Please contact us to discuss your individual needs and receive a quote.

How do you ensure client privacy and confidentiality?

We take client privacy and confidentiality very seriously. We have strict policies and procedures in place to ensure that all client information is kept confidential and secure. Our caregivers are trained to respect client privacy and maintain confidentiality at all times.

Reviews

  • Mandy Curtis

    Absolutely disgusting care and no acknowledgement from management that they are at fault but if you ask them they will send you a email to get the link for their app !!!!! They don't tell you that you need this app but the only log as to when and what they do in a visit is on the app!¡!!! Anyone being discharged from hospital please make sure you ask for the app and good luck

    26-03-2023
  • Robin Law

    What can I say about this company I'm not going in to detail about the care my friend received and I use care VERY loosely if you want your loved ones / friends to be taken care of PLEASE DO NOT USE THE COMPANY they are BULLYS I would not let them look after an artificial pot plant . I BEG YOU DO NOT USE DIMAMOND HOME CARE THERE THE PITS

    26-03-2023
  • Karen Skidmore

    Words fail me failings start at the top. My ex husband's carers are pitiful they refuse to put a night bag on his catheter. Leave wet bedding by his bed to be washed by the family. Feed him pot noodles or a soup for a meal when he has a freezer full of meals. They have a duty of care and are paid for a 30 minute slot when we check the camera which was installed to check his well being he's lucky if they are there for 10 minutes. Do they even pocess qualifications.

    26-03-2023
  • Dr vinayak Abbot

    26-01-2023
  • Julie Pritchard

    Fantastic company

    26-10-2022
  • Anmoldeep Singh

    26-10-2022
  • Amelia Atraskevic

    Honestly terrible place my mum worked there they overworked her so much we only got 4 hours of sleep everyday and got into an accident provided no support to her and after my mum left a lot of the people who worked with her have messaged her saying thank good for leaving and that the workplace is toxic terrible !!!!!!

    26-06-2022
  • Jaime-leigh Sommers

    I have been with diamond for a number of years and have worked my way up to where I am now. The company is very person centred with its approach to the service users. The company is extremely well managed with a very supportive office team in place. I wouldn’t want to work anywhere other than diamond.

    26-05-2022
  • Dean pheasant

    26-05-2022
  • Gail Willetts

    26-05-2022