Diamond Heaven
Diamond Heaven is a jewelry company located in Manchester, England. They offer a wide range of services including jewelry design, engraving, and sales. Their products include diamond and costume jewelry, as well as wedding souvenirs. In addition to their retail services, Diamond Heaven also offers business to business services, agricultural services, and financial services. They employ gemologists, goldsmiths, and jewelry engravers to ensure the highest quality products. Diamond Heaven is a one-stop-shop for all your jewelry needs.
Introduction to Diamond Heaven
Diamond Heaven is a UK-based jewelry company that was established in 2005. The company specializes in creating bespoke engagement rings, wedding bands, and other fine jewelry pieces. What sets Diamond Heaven apart from its competitors is its commitment to using ethical materials and sustainable practices in all of its designs.Services & products
Diamond Heaven offers a wide range of services and products, including custom jewelry design, jewelry repair, and engraving services. The company also buys and sells diamonds and other precious stones, making it a one-stop-shop for all of your jewelry needs. From classic engagement rings to trendy costume jewelry, Diamond Heaven has something for everyone.Location
Located in the heart of Manchester's City Centre, Diamond Heaven is surrounded by some of the city's best shopping, dining, and entertainment options. The Royal Exchange, where the store is located, is a historic building that has been transformed into a modern shopping center. Public transportation options include the Manchester Victoria train station, which is less than a mile away, and the Shudehill tram stop, which is just a few steps from the store's entrance.Benefits
There are many reasons why customers should choose Diamond Heaven over other jewelry stores. The company's commitment to ethical and sustainable practices means that customers can feel good about the materials used in their jewelry. In addition, Diamond Heaven's expert gemologists and goldsmiths ensure that each piece is crafted to perfection. The company also offers competitive pricing and exceptional customer service.Good to know
Customers should be aware that Diamond Heaven is a popular destination for engagement rings and wedding bands, so it's best to book an appointment in advance to ensure that you receive personalized attention from the staff.Reviews
Customers rave about Diamond Heaven's exceptional quality, competitive pricing, and excellent customer service. Many customers praise the store's beautiful selection of engagement rings and wedding bands, as well as its custom design services. Overall, Diamond Heaven is a top choice for anyone in the market for fine jewelry.Amenities
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customization -
engraving
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online shopping
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delivery services
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returns policy
FAQ
What is your return policy for jewellery purchases?
Our return policy for jewellery purchases is a 30-day money-back guarantee. If for any reason you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.What is the company's reputation and history in the diamond industry?
Diamond Heaven has a strong reputation and history in the diamond industry. We have been in business for over 15 years and have built a reputation for providing high-quality diamonds and exceptional customer service. Our team of gemologists and diamond experts ensure that every diamond we sell is of the highest quality and ethically sourced.Do you offer repair services for damaged jewelry?
Yes, we offer repair services for damaged jewelry. Our team of skilled jewelers can repair most types of jewelry, including rings, necklaces, bracelets, and earrings. We also offer cleaning and polishing services to help keep your jewelry looking like new.What types of diamonds do you purchase?
As diamond buyers and dealers, we purchase all types of diamonds, including round, princess, pear, marquise, oval, and cushion cut diamonds. We also purchase fancy colored diamonds such as yellow, pink, and blue diamonds. Our team of experts can evaluate your diamond and provide you with a fair and competitive price.Reviews
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Ella Somerset
Ally in the Manchester branch was such a great help, found the one which was a perfect fit for me. Great service and beautiful jewellery. Went to see Beth to talk wedding bands she was also very informative and patient with us. Can't fault their service 👏🏻
26-04-2023
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Rafiq Esmail
Avoid at all cost
26-04-2023
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A’isha A.
Not the greatest experience. Although I love the style of my rings; they are only a year old and platinum and have scratched very badly. I know this is unusual of platinum as my last wedding band and engagement ring were both platinum from Mappin & Webb. Quite sad that they are so scratched already.after paying and waiting weeks the wedding ring were not actually what we ordered.they were a lot smaller and the engagement ring was a lot small than what we ordered. Avoid at all cost.
26-02-2023
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Martin
Excellent Staff and service, I have used Diamond heaven in Manchester several times and have just visited today and made a purchase. Firstly a massive Thank you to Jayne and Ali who were very helpful and professional and helped me find just what I was looking for. Having spent hours online looking they helped me find the perfect item in minutes. Always a pleasant experience and great value for money with vast stock of quality products.
26-01-2023
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Lili Stoe
26-11-2022
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Vicki Thompson
Very impressed with the service we received at Diamond Heaven whilst buying our wedding rings. Staff were very professional and we came away feeling very satisfied. Beautiful rings and exceptional service.
26-11-2022
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Gerome Resurreccion
SO DISAPPOINTED!! I brought my Fiancé with me to collect our wedding bands. We buzz the door bell 3x and no one open the door for us and we were waiting outside for 20mins, but when a white couple with branded clothes buzz the bell a staff member instantly rush to the door to let them in. This staff member tried to shut the door on our faces. When my fiancé told her that we were here first she just look us in us in our eyes then my fiancé continued saying we're here to collect our wedding bands then she decided to let us in. I was so embarrassed to my fiancé since i was telling her good things about diamond heaven. That was really rude and really upsetting to us. We felt discriminated. We quickly took our wedding bands and left. Now I'm regretting buying my fiancé engagement ring and wedding bands in this shop!! I'm just glad that our transactions with this company is now finished as I don't want anything to do with this company anymore.
26-10-2022
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anthony gorvett
26-06-2022
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Carrie Bradshaw
26-05-2022
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Michael James
I had a fantastic experience at Diamond Heaven with the Manchester team. A friendly team member named Beth served me first and showed me a wonderful selection of different engagement rings, until I was happy with the perfect one, and it great value for money. I picked it up from the equally friendly Hannah a week later. My fiancé was so pleased with it when I proposed soon after!
26-05-2022
