Diamond Fibres is a company based in Heathfield, England. They specialize in providing high-quality yarns and fabrics for clothing and fashion. As one of the leading yarn stores in the United Kingdom, Diamond Fibres is dedicated to providing their customers with the best products and services possible.
Introduction to Diamond Fibres
Diamond Fibres is a UK-based company that specializes in the production and distribution of high-quality yarns for the clothing and fashion industry. With over 30 years of experience, Diamond Fibres is a leading name in the industry, known for their innovative products and exceptional customer service. What sets Diamond Fibres apart from other yarn stores is their commitment to sustainability and ethical practices, ensuring that their products are not only of the highest quality but also environmentally responsible.Services & products
Diamond Fibres offers a wide range of yarns to suit every need of their customers, from natural fibres like wool, silk, and cotton to synthetic blends that offer superior durability and performance. They also provide custom dyeing services, allowing customers to create their own unique colours and shades. In addition to their yarns, Diamond Fibres also offers a range of accessories like needles, hooks, and patterns to help customers get the most out of their projects.Location
Located in Horam, Heathfield in the United Kingdom, Diamond Fibres is situated in a picturesque rural area surrounded by scenic countryside. The area is home to a number of small businesses and independent shops, as well as several local pubs and restaurants. The closest public transportation options are the Horam Post Office bus stop, which is approximately 0.2 miles away, the Vines Cross Road bus stop, which is approximately 0.4 miles away, and the Heathfield Community College bus stop, which is approximately 1.5 miles away.Benefits
Customers who choose Diamond Fibres can expect to receive exceptional customer service and high-quality products that are both sustainable and ethical. With a commitment to environmentally responsible practices and a focus on innovation and creativity, Diamond Fibres is the go-to choice for customers who want the best in yarns and accessories.Good to know
Customers should be aware that Diamond Fibres is a small, independent business and may have limited stock on certain items. They should also be aware that custom dyeing services may take longer than standard orders due to the additional processing time required.Reviews
Customers rave about the exceptional quality of Diamond Fibres' yarns, with many praising the company's commitment to sustainability and ethical practices. Customers also appreciate the range of products and accessories on offer, as well as the helpful and knowledgeable staff who are always on hand to offer advice and support.
FAQ
What types of yarn do you offer?
We offer a wide range of yarns, including wool, acrylic, cotton, silk, and blends. Our yarns come in various weights and colors, suitable for different projects and preferences.
Do you offer classes or workshops for knitting or crocheting?
Yes, we offer classes and workshops for knitting and crocheting, suitable for all levels of experience. Our classes are taught by experienced instructors, and we provide all the necessary materials and tools.
What are your return policies for yarn and other products?
We accept returns of unused and undamaged products within 30 days of purchase, with a valid receipt. We offer refunds or exchanges, depending on the customer's preference. However, we do not accept returns of clearance or sale items.
Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer discounts and loyalty programs for frequent customers. We have a loyalty card that rewards customers with points for every purchase, which can be redeemed for discounts or free products. We also offer periodic sales and promotions.
Can you recommend yarns for specific projects or patterns?
Yes, we can recommend yarns for specific projects or patterns. Our staff are knowledgeable about our products and can assist customers in selecting the right yarn for their needs. We also have pattern books and samples available in-store for inspiration.
