Diamond Dealer Direct

FAQ

Reviews

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  SITA PALL

  I walked into this shop thinking, I had done some research.. but then Raj, kindly explained the inside leg measurements of everything I needed to be aware of when buying a diamond ring (even if I didn't buy it from him). We were worried about dates as my son wanted to propose whilst on holiday and needed the ring by a set date. He reassured us, asking us to trust him and that he would deliver on time & find the perfect ring. Definitely recommend Raj & his team. I'm now a customer for life! My son proposed and my daughter-in-law absolutely loved the ring !!!

  25-05-2023
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  Philip Malik

  I was looking for a diamond ring and a wedding band for my fiancé. She traveled from the US, where I work to spend time with me. On a Friday I took her to the Jewerly Quarter since I grew up in Coventry, and was familiar with the JQ and its fame for quality diamonds and rings. We spent all that day going from one store to another and asking questions and looking at rings and diamonds. I am lucky since I was educated in looking at diamonds from a previous time years ago. We picked up a lot of cards and asked many questions, on delivery times and weight and clarity of diamonds they could supply. My fiancé was particular in the diamond she wanted, size was not important but clarity and colour were. I got many quotes and spoke to many of the diamond and ring dealers in and around DDD's shop but did not visit them that day. We left with many quotes and some timelines for completed rings and I would say we were satisfied with the results. The next day we went back to the DQ because I wanted to buy her a ring that she wanted before she went back to the US. This time we looked at other shops and found DDD. I was not forced inside but went in of my own accord and was greeted pleasantly and warmly. We spoke with a salesperson and went through a process of defining what we wanted as we did with the other shops the day before. The prices they quoted were reasonable and better than what we had been quoted the day before. Then Raj spoke to us. My fiancé only wanted a IF/ FL diamond, with clarity D. Raj was so good with us and somehow had one diamond on hand that fit that description. It was also triple excellent rated. I checked the diamond myself and it was excellent. We then spent the next hour going over the setting with Raj and cost. We then left for half hour and returned. On returning Raj greeted us again but was busy with another customer. We waited and spoke to each other about the cost and wedding bands. Whilst we waited Raj called one of his other staff members and asked them to take care of us for the Pt wedding bands. As soon as he was free, I spoke with him and asked if he could do something about the price and timeline. The ring is worth 5 figures and the discount Raj offered us was exceptional, but we wanted a bit more since we also needed wedding bands. This is the first and hopefully only marriage for us and we wanted to get the right stone and right bands. Raj is a great person firstly, so kind and understanding and knowledgable. He knew the diamond was excellent and from our own research it was worth more than he offered it to us for. We spend time discussing the cost and timeline and we were accommodated by Raj. Two weeks later I went to pick up the rings including the wedding bands. I checked the number laser etched on the diamond with the certificate and they matched. I did this in front of the staff and no one had a problem with me doing it. All checked out and the diamond and setting were excellent. In summary, if you need a ring or diamond at a great price go to DDD. They beat all of the other shops we went to on price and service, (and we visited 15 in total). Ask for Raj he is excellent and kind, he understands your needs and his 40+ years of experience are invaluable to decision making. I also, got my valuation certificate for insurance purposes and I can see the savings I made over the value of the diamond ring. If you need a ring go see Raj at DDD. Best in the JQ from my experience.

  25-05-2023
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  Dynamic Osteopaths & Regenerative Medicine

  A big thanks to Gavin for all his help and assistance. Definitely recommend.

  26-04-2023
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  Steve Singh

  No pressure sales. Brilliant knowledge of diamonds. Freindly service.

  26-04-2023
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  Saam Watts

  Raj was the 3rd shop in the area we had tried, a zero pressure environment and even recommends to go and look around. He ensures you walk away educated on what your buying, the nuisances to look out for. A thoroughly enjoyable experience for such a special purchase. A friendly and genuine person and would highly recommend. Walked away with a smile on ourselves and Raj, thanks for looking after us.

  26-04-2023
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  dave crowther

  Raj and the team were absolutely brilliant helping us choose the perfect ring. He explained all the diamond gradings very clearly and at no point did we feel any pressure. All round a great experience and the ring even arrived early!!

  26-04-2023
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  Balraj Singh

  Raj and team were great to speak to and work out a design between us. Having visited a mojority of the shops in jewelry quarter, Diamond dealers came across most genuine and approachable. Highly recommend them.

  26-03-2023
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  Abdullah Al-Rubaye

  Brilliant service from everyone in the store. Went there twice for two purchases and saw Gavin on both occasions. Gavin went above and beyond to help us even though we were on a pretty tight schedule 😅. Thank you so much and I'll be sure to come back here in the future.

  26-02-2023
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  Brian Rudge

  I bought a diamond tennis bracelet from here and experienced great friendly service from the staff and was very happy with the price. Many thanks

  26-01-2023
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  JANNAT MEDIA

  Absolutely loved the customer service from Gavin, and the general customer service of all the other workers there, we bought both our rings and loved the experience they weren't pushy or exhausting and we didn't leave with a headache but smiles all around.

  26-01-2023