Diadem Jewellery
Diadem Jewellery is a UK-based company that specializes in the manufacturing and fabrication of high-quality jewelry. They offer a range of services including jewelry engraving, repair, and diamond dealing. Their team of skilled professionals provides excellent customer service and ensures that every piece of jewelry is crafted to perfection. Diadem Jewellery also offers financial services to their customers. They have a shop located in Altrincham, England, where customers can browse and purchase their stunning pieces.
Introduction to Diadem Jewellery
Diadem Jewellery is a family-owned jewelry business that has been in operation for over 30 years. The company specializes in creating unique and customized jewelry pieces for their customers. The company's goal is to provide their clients with high-quality jewelry that is both beautiful and functional. What sets Diadem Jewellery apart from other companies in the industry is their commitment to customer satisfaction and their attention to detail in every piece they create.Services & Products
Diadem Jewellery offers a variety of services including jewelry engraving, jewelry repair, diamond dealing, and jewelry manufacturing and fabrication. Customers can buy a wide range of jewelry pieces from the company, including engagement rings, wedding bands, necklaces, bracelets, and earrings. They can also work with the company to create custom designs that meet their specific needs and preferences.Location
Diadem Jewellery is located in Altrincham, England. The area is known for its vibrant shopping district, with a variety of shops and businesses that cater to different interests and needs. The company is located near several public transportation options, including the Altrincham Interchange, Navigation Road station, and Hale station, all of which are within a mile of the store.Benefits
Customers who choose Diadem Jewellery can expect to receive high-quality jewelry that is customized to their specific needs and preferences. The company's attention to detail, commitment to customer satisfaction, and years of experience in the industry make them a top choice for anyone looking for unique and beautiful jewelry.Good to Know
Customers should be aware that Diadem Jewellery only uses conflict-free diamonds in their jewelry pieces. This means that the diamonds are sourced from countries that are not involved in civil wars or other conflicts that result in human rights abuses.Reviews
Customers have consistently praised Diadem Jewellery for their exceptional customer service, attention to detail, and high-quality jewelry. Many customers have commented on the company's ability to create customized pieces that perfectly meet their needs and preferences. Overall, customers have been extremely satisfied with the products and services offered by Diadem Jewellery.FAQ
Does the company offer appraisals and certifications for their diamonds?
Yes, we offer appraisals and certifications for our diamonds to ensure their authenticity and value.How long does the repair process typically take?
The repair process typically takes around 1-2 weeks, depending on the extent of the damage and the availability of any necessary parts.What is your warranty or guarantee on repairs?
We offer a 6-month warranty on all repairs, so if any issues arise within that time period, we will fix them free of charge.What is the typical turnaround time for an engraving order?
The typical turnaround time for an engraving order is around 2-3 days, but it can vary depending on the complexity of the design and the current workload.What is your pricing structure for engraving services?
Our pricing structure for engraving services varies depending on the size and complexity of the design, but we offer competitive rates and will provide a quote before beginning any work.Reviews
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I. O. Straughan
Today I visited Diadem Jewellery. I would not hesitate to recommend this business. I was greeted with a kind, warm smile from Elizabeth, whose service was patient and attentive. I purchased one their beautifully crafted pieces. Elizabeth gift wrapped it for me and I spoke with Daniel the Master Jeweller. Two wonderful welcoming individuals.
26-02-2023
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Bea Whitehouse
I had the absolute pleasure of visiting Diadem to have 2 rings resized recently. To call it a shop simply does not do this little gem justice.Apart from being filled with gorgeous, individual & exquisitely well made jewellery, they also offer resizing services & valuations amongst their offerings. You get a sense of the integrity & values of the place & people. They wont overcharge, upsell, exploit, & interestingly, you feel like the most valued customer in the whole world when you walk out. Its very easy & makes me very happy to support local businesses when they are this perfect
26-08-2022
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Julie Beaumont
Called in shop July 2022 to have some jewellery valued. What a pleasant experience! Very friendly and honest. Took their time to weigh items and explain the process thoroughly and we were pleasantly surprised at the outcome. Thank you so much Diadem jewellers
26-07-2022
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Judo
Fantastic service and very honest staff. I recently inherited some pieces of gold and silver jewellery which we wanted to sell and were offered a very fair appraisal by Daniel and Elizabeth. They gave us almost twice the price that a nearby jeweller had offered and advised us that we'd be better selling the ring with the best stones at auction as it would fetch a better price than they could offer. We'll be recommending Diadem Jewellery to friends and family and will be calling in again to buy one of their beautiful pieces for my wife's next birthday.
26-06-2022
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Fiona Trigg
Excellent work and fantastic service, thank you for redesigning my diamond ring.
26-05-2022
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Fraser Smart
There are many other five stars reviews on here for Diadem Jewellery and I discovered for myself today why that is the case. Diadem were very patient with me making contact initially using the web chat function to ask about a piece of jewellery as a silver wedding anniversary gift. I went to the shop today and Liz could not have been more helpful. She modelled the item for me, patiently guided me through looking at some other items and agreed to deliver them to my office at the end of the day when I had to get back urgently for a call. Thanks for the fabulous service. I couldn’t have asked for more. I am looking forward to returning to order some bespoke diamond earrings as a Christmas gift.
26-05-2022
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Gaynor Mowe
I highly recommend Daniel, his work is perfection, of the highest standard. He is patient & really helps with ideas, he is a so skilful & it shows in his work. He made a gold heart for my daughter's 21st & a diamond pendant for me, both pieces are beautiful, made to the highest standard & very reasonably priced.
26-05-2022
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xander young
26-05-2022
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chris bracken
I cannot speak highly enough of the customer service. Without exaggeration, one of the best customer service experiences I've had. They were available and super helpful on live chat even at 9/10pm on a Friday night.
26-05-2021
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Lynn Canning
I came across this jewellers online by chance, whilst looking for a tingiuos Jackson ring. They were so helpful and the ring was sent in a beautiful box. I will definitely shop again.
26-05-2021
