DHL Express Service Point (1st Choice Estates Ltd)
DHL Express Service Point (1st Choice Estates Ltd) is a logistics and shipping services company based in London, England. They offer transportation and shipping services to their clients, ensuring timely and efficient delivery of goods. With their expertise in the field, they provide reliable and cost-effective solutions for all transportation and shipping needs.
Introduction to DHL Express Service Point (1st Choice Estates Ltd)
DHL Express Service Point (1st Choice Estates Ltd) is a logistics and shipping service provider that has been in operation for several years. The company aims to provide its customers with reliable, efficient, and affordable transportation and shipping services. What makes this company unique is its commitment to customer satisfaction, as well as its use of advanced technology to ensure that packages are delivered safely and on time.Services & products
DHL Express Service Point (1st Choice Estates Ltd) offers a wide range of shipping and logistics services to its customers. These services include international and domestic shipping, express delivery, parcel collection and drop-off, and freight transportation. Customers can also purchase packaging materials and supplies from the company.Location
DHL Express Service Point (1st Choice Estates Ltd) is located at 98 Coldharbour Ln, London SE5 9PU, United Kingdom. The area is known for its diverse range of businesses, including restaurants, cafes, and shops. Customers can expect a lively and bustling environment in the area. The company is easily accessible by public transportation, with the three closest options being Camberwell New Road (Stop Y), Coldharbour Lane (Stop P), and Loughborough Junction Rail Station, all within a 10-minute walking distance.Benefits
Customers should choose DHL Express Service Point (1st Choice Estates Ltd) because of its commitment to providing reliable and efficient shipping and logistics services. The company uses advanced technology to ensure that packages are delivered safely and on time, and it offers a wide range of services to meet the needs of its customers. Additionally, the company has a strong commitment to customer satisfaction, which is reflected in its positive customer reviews.Good to know
Customers should be aware that DHL Express Service Point (1st Choice Estates Ltd) has specific guidelines and requirements for shipping packages. Customers should review these guidelines before shipping their packages to ensure that they meet the company's requirements.Reviews
Customers have praised DHL Express Service Point (1st Choice Estates Ltd) for its reliable and efficient shipping services. Many customers have noted that their packages are delivered on time and in good condition. Additionally, customers have praised the company's customer service, noting that representatives are helpful and responsive to customer inquiries.Amenities
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warehouse -
freight
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shipping
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logistics
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tracking
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transport
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air freight
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sea freight
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warehousing
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custom clearance
FAQ
What types of shipping services do you offer?
We offer a variety of shipping services, including express delivery, international shipping, and same-day delivery within the UK.What are your shipping rates?
Our shipping rates vary depending on the destination, weight, and size of the package. We offer competitive pricing and strive to provide the best value for our customers.What is your delivery time frame?
Our delivery time frame depends on the shipping service selected and the destination of the package. We offer express delivery options for urgent shipments, as well as standard delivery options for less time-sensitive packages. We always strive to deliver packages as quickly and efficiently as possible.Can you provide tracking information for my shipment?
Yes, we provide tracking information for all shipments. You can track your package online using the tracking number provided at the time of shipment.What is your process for handling damaged or lost shipments?
In the rare event of a damaged or lost shipment, we have a dedicated team to handle claims and ensure that our customers are compensated appropriately. We work closely with our insurance providers to ensure that claims are processed quickly and efficiently.Reviews
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Charalampos Karagiannakis
I am changing my review from 1 star to 3 stars just to reflect the effort the local service point made to correct the mistake they made. Yet, I am truly dissatisfied by DHL. I sent a package that was urgent, and due to some labelling mistake, the package not only was not delivered in 6 days (rather than the initial 4 that the website suggested), but it was also missing and nobody knew where it was. I contacted the super expensive (charging 72p per minute as it's a 0844 number) DHL customer services line, and they reassured me that they would immediately launch an internal investigation. THREE days after my call (and following repeated calls) nobody had found the parcel. I decided to visit the local service point (where I handed over my parcel), myself. To my surprise nobody had contacted them to inform them of the missing package (despite the tracking was showing that the package had not left the premises of the local DHL service point). Once I notified the local branch myself, a few hours later they found the labelling mistake and the package. Why did customer services not contact the local branch immediately? If I had not gone there myself 3 days later, would they have even found my parcel? The excessive charge together with the inaction of DHL customer services deserves 0 stars! The local service point who made the mistake but corrected it, was kind of appreciated and saves the day for the terrible DHL experience.
26-12-2022
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Abimbola Abiola (Abi)
26-08-2022
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Joseph Dayo
The service provided here was very good
26-05-2022
