DFS Stratford
DFS Stratford is a furniture and interior design company located in London, England. They specialize in providing high-quality futon and sofa options for their customers. As a premier shopping destination, DFS Stratford offers a wide range of furniture options for those looking to enhance the look and feel of their home. With a commitment to quality and customer satisfaction, DFS Stratford is the go-to choice for those seeking top-notch furniture options in London.
Introduction to DFS Stratford
DFS Stratford is a furniture and interior design company based in London, England. The company has a rich history in the industry and has been providing quality furniture and interior design services for many years. What makes DFS Stratford unique is their commitment to providing customers with personalized service and high-quality products.Services & Products
DFS Stratford offers a wide range of furniture products, including sofas, futons, and other home decor items. They also provide interior design services to help customers transform their homes into beautiful and comfortable spaces.Location
DFS Stratford is located in The Street, London E20 1EN, United Kingdom, in the heart of London. The area is known for its abundance of shops and shopping centers, making it a perfect location for a furniture store. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and other retail stores. The nearest public transportation options include Stratford tube station, Stratford bus station, and Stratford International rail station, all within a mile from the store.Benefits
Customers should choose DFS Stratford for their furniture and interior design needs because of their commitment to personalized service and high-quality products. The company's experienced designers work closely with customers to create custom designs that fit their individual needs and style preferences.Good to know
Customers should be aware that DFS Stratford has a no-return policy on custom-made items. Once an item has been ordered and manufactured, it cannot be returned.Reviews
Customers have raved about DFS Stratford's personalized service and high-quality products. Many customers have also praised the company's interior design services, which have transformed their homes into beautiful and comfortable spaces.FAQ
What type of futons do you offer?
We offer a variety of futons including wooden, metal, and convertible futons in different sizes and colors to fit your needs and preferences.Can I customize my futon order?
Yes, we offer customization services where you can choose the material, color, and size of your futon to fit your specific requirements.What is your return policy for futons?
We offer a 14-day return policy for our futons where you can return the product if it is in its original condition and packaging. However, customized futons cannot be returned.Do you offer delivery and assembly services?
Yes, we offer delivery and assembly services for our futons. Our team will deliver the futon to your doorstep and assemble it for you.Do you offer any warranty or guarantee for your sofas?
Yes, we offer a 1-year warranty for our sofas which covers any manufacturing defects. If you face any issues with the product, you can contact us and we will provide a solution.Reviews
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Sandra Haughton
I'm absolutely thrilled with my new sofa, it's exceeded my expectations. I was worried about the colour but it is just beautiful đ. Thanks DFS, I will recommend you to family and friends.
21-05-2023
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Neha Vasta
Donât order from this store. After problems with delivery the store manager, Denise, refused to give me a refund for delivery as I had already had a discount applied. This doesnât make up for the day of leave I took waiting around for the sofa to be delivered. To make it worse, I asked to speak to her on the phone and she refused, there was no apology, no nothing. Do not order from here. Terrible customer service.
26-04-2023
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Bob Cratchet
Great selection of sofas. This brand has come a long way since the days of their old boxy old fashion sofas. They now carry brands, such as Grand Designs, Joules, Swoon, French Connection and Cath Kidson. I would like to see a few more slim-line architectural-style sofas, but all in all the collections are pretty good. The female member of staff was extremely helpful. She ordered all the fabric samples for me and explained the waiting time for the sofa I was interested in purchasing. There was no pressure to buy, and she even suggested I take a look at DFS bigger store, in Enfield, as I had expressed a desire to see some other sofas I'd seen online. All in all, I had a very pleasant experience inside the store.
26-03-2023
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Jenny Ramirez L
Very poor service, they were just on their phones and chatting sitting on sofas. Even when I asked them questions they did not help at all. They should change the staff working there, I will never come back to that store.
26-02-2023
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Kelvin Wong
26-01-2023
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Alba Guijarro Belmar
They dont have many models there to see
26-12-2022
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Elizabeth Nyoni
2 of the staff totally ignored us when we walked in. When we asked for help the female staff tried to discourage us about how the system has changed regarding finance. Eventually the male staff started to show interest in helping us when we mentioned that my friend brought sofas few months ago. Overall very poor service and attitude from the sfaff but good quality goods.
26-12-2022
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Awwad Nshewat
Reading all the bad reviews here I was skeptical about going there but thought I'd check it anyways since it was close. I visited 3 times and had a pleasant experience overall. The staff were quite attentive and professional. If you walked in and nobody came to assist you, all you need to do is ask, it's better than having pushy sales personnel. I haven't received my sofa yet so i cannot comment on the aftersales experience, but wanted to leave this positive review here as i think the bad reviews are exaggerated.
26-11-2022
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Lewis Robson
Fabulous friendly service from Alicia and team. Would recommend this store for going the extra mile
26-11-2022
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Ivelin Penchev
Been here three times in the span of two years and the staff is still one of the rudest, disinterested set of people I've ever encountered.
26-11-2022
