DFS Sidcup
DFS Sidcup is a furniture company located in Sidcup, England. They specialize in bed shops, furniture manufacturers, leather goods stores, used office furniture stores, furniture and interior design, and shops and shopping.
Introduction to DFS Sidcup
DFS Sidcup is a furniture company that specializes in providing high-quality furniture and interior design services. Established in the United Kingdom, the company has been in operation for several years, providing customers with unique and stylish furniture options. One of the unique features of DFS Sidcup is its commitment to producing furniture that is not only aesthetically pleasing but also functional.Services & Products
DFS Sidcup offers a wide range of furniture options to its customers. The company specializes in manufacturing furniture, including beds, sofas, and other household items. Customers can also take advantage of the interior design services offered by the company, which include consultation and design services to help customers create the perfect living space.Location
Located in Sidcup, England, DFS Sidcup is situated in an area that is known for its bustling shopping scene. The area is home to several other furniture shops and interior design stores, making it a popular destination for those looking to purchase furniture. The store is easily accessible by public transportation, with the closest train station being Sidcup Station, just 1.5 miles away. Customers can also take advantage of several bus routes that stop nearby, including the 51, 160, and 229 buses.Benefits
DFS Sidcup stands out from other furniture companies in the industry because of its commitment to producing high-quality, functional furniture at an affordable price. The company provides customers with a wide range of options to choose from, ensuring that everyone can find something that fits their style and budget.Good to Know
Customers purchasing from DFS Sidcup should be aware that the company also sells used office furniture in addition to its new furniture options. However, all used furniture sold by the company is thoroughly inspected and cleaned before being put up for sale.Reviews
Customers have praised DFS Sidcup for its excellent customer service and quality furniture. Many customers have noted that the company's furniture is durable and long-lasting, making it a great investment for any home. Customers have also appreciated the company's commitment to providing affordable furniture options without sacrificing quality.Amenities
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in-store pickup -
customization options
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financing options
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sleep trial
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warranty
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customizable products
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quality materials
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customization
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online shopping
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financing
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curbside pickup
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delivery service
FAQ
Can you provide any recommendations or guidance on choosing the right bed for my needs?
Yes, we have a team of experienced sales associates who can assist you in choosing the right bed for your needs. We can help you determine the appropriate size, firmness, and style based on your preferences and budget.Do you offer any warranty or guarantee on your used office furniture?
Yes, we offer a 1-year warranty on all of our used office furniture. If you encounter any issues with your purchase during this time, we will repair or replace the item free of charge.Do you offer any warranties or guarantees for your leather products?
Yes, we offer a 5-year warranty on all of our leather products. This warranty covers any defects in materials or craftsmanship, and we will repair or replace the item if necessary.Do you offer any customization options for your leather products?
Yes, we offer a range of customization options for our leather products. You can choose from different colors, finishes, and materials to create a unique and personalized item.What is your typical lead time for delivering furniture to customers?
Our typical lead time for delivering furniture to customers is 4-6 weeks. However, this may vary depending on the specific item and your location. Our sales team can provide you with a more accurate estimate when you place your order.Reviews
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Richard P
Poor quality sofa, after a few weeks it already looks a few years old, pointless visits from ‘engineers’ who have come out to view it and say it’s fine. Poor central customer service team who haven’t got a clue. Poor communication with the store directly. I don’t write reviews often but we’ve had an awful experience with DFS sidcup
11-06-2023
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Akalveer Singh
11-06-2023
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Dunni Akinola
04-06-2023
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lee
AVOID!!!! sales team are woeful and tell you want to hear. False promises tell you there going to call you never do. If you want to hear from them you need to drive down to them. Good luck seeing a manager they never want to hear from you. Sales team can do enough for you when there trying to get your money. If you do shop hear make sure you record the conversation with the sales person as you will need it further down the line for disputes as they will lie about what they said.
18-05-2023
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Maria Lewis
18-05-2023
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Hayley Orchard
Avoid at all costs if I could give 0 stars I would! Ordered 4k worth of sofa’s in august which were delivered faulty in November I contacted DFS straight away they sent someone out to look who immediately agreed the sofa looked about a year old the leather was really saggy and the sofa was creaking he said the bottom half of the sofa needed to be replaced I then noticed the 3 seater was not lining up when not reclined and there was a huge gap between the seats and it also started creaking I once again called DFS they stated someone would be in touch no one ever called me so I chased this up by this time my 2 seater was now also sagging at the back and looked about 5 years old I told DFS I wanted a refund and they needed to collect the sofa’s! The store then rang offering me 10% back if I kept them which I refused they then offered me to choose new ones I went into store and chose a sofa by the following day I decided I didn’t want to proceed and cancelled the order as I was worried the same thing would happen again snd didn’t want the stress I then went into store for a refund and was told this could take up to 28 days which I pointed out was illegal and by law they have a maximum of 14 days.. my sofas have been collected and no refund has been processed so I now have no sofas and am 4k out of pocket if I don’t get my refund by Saturday I will be reporting you to trading standards and I’ll also be going into store to speak to the manager I’ll also be telling every potential customer that I encounter whilst I’m there what you have done and showing pictures of my faulty sofa’s! Totally unacceptable it takes minutes if that to issue a refund you are deliberately withholding my money for absolutely no reason! Disgusting company you were quick enough to take my money but are in no rush to give it back! the stress and upset this has and continues to cause me is unbelievable! Update after 4 weeks of constant chasing visiting the store and calling almost every day I got the refund a partial refund to my card then a cheque for the rest even though we paid cash! No apologies no nothing please avoid them!
18-05-2023
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Awais Cheema
Extremely poor service. They are fraudulent. Delivered faulty sofas denied to refund and for repair giving me three weeks time to fix it. Very rubbish service
18-05-2023
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Andy L
We always seem to end up buying our furniture from here so they must be doing something right lol.
18-04-2023
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Chris Morris
Very impressed with DFS furniture store Sidcup.( Tuesday 4/4/23 afternoon). We (my wife and I) will certainly return with the intent to view and eventually purchase in the near future. DFS Sidcup is a very clean, hygenic, spacious, modern, airy, well lit store embracing a relaxed atmosphere as you enter and browse around its very organised layout of furniture - displayed before you across a large ground floor space. The entrance...a large glass door and suitable disabled entrance, and also has a convenience inside for the disabled. The flooring is safely smooth with wide walkway avenues to view the furniture. Here, an excellent range and choice of indoor furniture of many various ranges and chic modern styles stand before you. You may also find a well marked - tagged bargain here showing a price reduction, an observation we noticed during our visit. The furniture caters mostly for living room/ lounge accommodation with ample choice of many different makes and colour ranges to suit pairing with additionally luxurious materials to choose from. But very significantly, the staff very polite and helpful. A very special mention to Helen who was so friendly, polite, professional, and caring with an aim to please with your needs. Helen was very knowledgeable in helping 👏 us with our selection to choose and answered any questions put to her...well done and thanks SO very much Helen, you are a true representative and major member of staff to DFS. The company should be very proud of you of any sales made on your behalf given with your expertise and warm charming friendly guidance and personality! Best regards and we will return with a purchase... or two ...after our first visit of viewing this delightful furniture store in Sidcup. Access to the site via A20 slip road for Ruxley Foots Cray turn off. A safe large tidy car park (with disabled parking spaces conveniently close to the store entrance) awaits you on your visit. Today, a weekday Tuesday afternoon, was quite and a good time to visit if you have a spare moment. Best regards, Patricia & Chris. 👍👍
18-04-2023
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Arsal Choudhry
STAY CLEAR from this store and company! Terrible customer service, no regard for customer care and zero communication between them and warehouses /suppliers. Better off going to the suppliers such as Dwell or other brands. Not only is it expensive but you think you’re getting a quality product for a big price when thats not the case. Other alternatives are far better. My order was messed up without even me being contacted and I would have been left without furniture if I did not contact DFS for an update almost a week after it was due. Trust me when I say stick to IKEA or sofology. Terrible.
18-04-2023
