DFS Farnborough
DFS Farnborough is a furniture and interior design company located in Farnborough, England. They specialize in rustic furniture and sofas, and offer a wide range of options for those looking to decorate their homes. With a focus on quality and customer satisfaction, DFS Farnborough is a top choice for those in search of furniture and shopping experiences.
Introduction to DFS Farnborough
DFS Farnborough is a well-known furniture retailer that has been providing quality furniture and interior design services for over 50 years. The company prides itself on its ability to offer unique and high-quality furniture pieces that cater to every customer's needs and preferences. DFS Farnborough is unique because it has a wide range of rustic furniture stores and sofa stores, making it a one-stop-shop for all furniture needs.Services & Products
DFS Farnborough offers a wide range of furniture pieces, including sofas, chairs, tables, and beds. The company also provides customers with interior design services to help them create personalized and functional living spaces. In addition, DFS Farnborough has a vast selection of rustic furniture stores, making it a popular choice for customers who want to add a touch of vintage charm to their homes.Location
DFS Farnborough is located in Solartron Retail Park, which is a bustling area in Farnborough, England. The retail park is home to numerous shops and shopping centers, making it a popular destination for shoppers. Customers can expect to find a mix of high-end and budget-friendly businesses in the area. The closest public transportation options to DFS Farnborough are the Farnborough North Railway Station (1.2 miles), the Farnborough Main Railway Station (1.8 miles), and the Farnborough Queens Road Railway Station (2.1 miles).Benefits
DFS Farnborough is the go-to furniture store for customers who want quality furniture pieces that are both functional and stylish. The company offers a wide range of products and services that cater to every customer's needs and preferences. DFS Farnborough also provides customers with affordable prices and excellent customer service, making it a top choice for customers who want value for their money.Good to know
Customers should be aware that DFS Farnborough has a strict return policy, and all returns must be made within 14 days of purchase. In addition, the company offers a 10-year guarantee on all of its products, giving customers peace of mind knowing that their furniture pieces are built to last.Reviews
Customers have praised DFS Farnborough for its excellent customer service, quality products, and affordable prices. Many customers have also mentioned the wide range of rustic furniture stores and sofa stores, which make it easy to find the perfect furniture pieces for any home. Overall, DFS Farnborough has received overwhelmingly positive reviews from satisfied customers.Amenities
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delivery -
customization
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in-store shopping
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online shopping
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gift card
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design consultation
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financing
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assembly service
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credit card acceptance
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recliners
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leather sofas
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sectionals
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sleeper sofas
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custom upholstery
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free design services
FAQ
What types of sofa materials are available for purchase?
We offer a wide range of sofa materials for purchase, including leather, fabric, and velvet. Each material comes in a variety of colors and styles to fit your home decor.What is the average delivery time for a sofa purchase?
The average delivery time for a sofa purchase is typically 4-6 weeks. We offer a range of delivery options, including standard delivery and express delivery for an additional fee.What is your return policy for sofas?
Our return policy for sofas allows for a full refund or exchange within 14 days of delivery. The sofa must be in its original condition and packaging, and the customer is responsible for any return shipping costs.What types of materials do you primarily use to create your furniture?
We primarily use high-quality materials such as hardwood, leather, and fabric to create our furniture. Our craftsmen also use traditional techniques and modern technology to ensure the highest level of quality and durability.Are custom orders or designs available, and what is the process for creating a custom piece?
Yes, we offer custom orders and designs for our furniture. Our team of designers and craftsmen will work with you to create a unique piece that fits your specific needs and preferences. The process includes a consultation to discuss your design ideas and requirements, followed by the creation of a custom design and a quote for the project. Once approved, our craftsmen will begin building your custom piece using the highest-quality materials and techniques.Reviews
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Aman Multani
Poor service
21-05-2023
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Ian Morrison
Went in here at the weekend to Purchase two new sofas. Sadly we were completely ignored by staff members who instead chose to sit on display sofas playing with their mobile phones and not paying us any attention. Walked away and went a couple of doors down to SCS where we were greeted immediately by a helpful member of staff who was knowledgeable and created a pressure free environment.
14-05-2023
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Allan Eccles
Told 14 days for the delivery , it's now late unable to track order it says is being manufactured ,now 7 days late and unable to phone,
28-04-2023
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Alison Mills
We are currently sat on the floor of our living room due DFS... Schedule collection 14.04.23 of our old sofas with delivery of new sofas booked 15.04.23 BTW 12.10-15.10 just before 14.00pm received a call from customer services to tell us delivery will not happen today as not on truck? when asked why, when etc advised they were trying to get an answer from Farnborough warehouse and I will get a call back but unfortunately even though they have already taken our old sofa's we would not have the new one's today 🤯 after 2hours of no update and the tracking system just updated with invalided delivery date, we called DFS customer service ......although the lady tried to get through to DFS Farnborough no one was answering the phones and she couldn't give us anymore information/update. requested I be included into the email issued to Farnborough to ensure this was actually sent as we never had anything back from the intital call. WHY am I writing the review at this point, most definitely feel everyone needs to be aware that they can take your old sofa's and then remove your delivery date without any explanation or how is this going to be resolved Very annoyed and disappointed customer, cannot believe this, with no support or resolve given.
28-04-2023
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nicholas camilleri
a large store with a wide range of products. Overall, my experience was positive, and I'd like to share some highlights of my visit. One aspect that stood out was the availability of free parking. The lot had enough spaces to accommodate a good number of vehicles, making it easier to find a spot. This convenience is appreciated by customers who prefer not to worry about parking fees. The location of the store is quite convenient, as it is easy to drive to. Being near major roads and highways simplifies the journey, which is a plus for those who want a straightforward shopping trip. Inside the store, there was a decent variety of products on offer. The layout was spacious and organized, making it simple to find items. The store was also clean and appeared to be well-maintained. The staff at DFS were friendly and seemed knowledgeable about the products they were assisting with. Their approachable demeanor and willingness to help added to the overall positive experience
28-04-2023
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Lola Grimmer
On our great sofa shopping adventure and after 5 other sofa shops of varying success we walked into DFS. A staff member greeted us, we had a brief chat and we were pointed in the right direction for what we wanted. After sitting on a few sofas we found one. The shop assistant (Leon) came by asked how we were doing. We advised we were interested in said sofa. He was like ill give you a few minutes to relax and get a feel for it and I'll pop back shortly. Now I liked that. It gave us time to really sit and check it out. When Leon came back the paperwork was easy and in no time our new couch order had been placed. Compared to the other shops with their heating on way too high and pushy staff our DFS experience was lovely.
28-03-2023
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iamsima
Very unsatisfied with the product and company. We ordered Sofa 2 months back and it’s just arrived yesterday with 1 missing leg and full of dust and stains on the bottom part of sofas, It looks like 2nd hand sofa. At least they need to check whether it is in good condition to deliver or not. And also 1 of the coffee table’s top marble found broken. 😭 Very poor management 😭 Farnborough DFS 👎
28-03-2023
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Kerrie Williams
28-03-2023
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Robert Boxall
Where do I start..... Went into dfs Farnborough to buy my sofa which was fine , was served by a guy called Simon, discussed everything with him from change off feet to colour of them & cushions & I brought a extra one as he told me two come with it. Delivery day arrived 7 weeks later sofa arrives & only one cushion , I asked delivery team to check with there warehouse & they did & said only one cushion. My partner then went into dfs two days after to enquire about this issue off which Simon was called out to answer the question as after all he was the guy who put my order through , his response (I cant remember what i did yesterday let alone 7 weeks ago & No I would not have said two cushions come with the sofa) I was on phone as my partner was in shop & he said same again off which I replied , why would I buy only one cushion if I knew it come with none! He went quiet & from that I've now had to order two more at a cost off £50 & wait a further 6/7 weeks!! Very unprofessional selling techniques, false information told my him & false selling techniques despite the reassurance that I had two. Just check what you are ordering as this guy tells you things that arnt true. Apart from the cushion issue delivery was fine. Very happy with sofa hence the two stars. Thanks
28-03-2023
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Andrea Iuliano
We brought our sofa from them November 2020 and have had problems ever since. Not made very well and not been built correctly and the spring have come through and damage the cushion. No will call me and I am bored of the same email been sent. Hope this may help, but don't think it will. One thing I will say was the sales team at shop was good.We're just hope someone gets in touch with me and we can discuss this like human beings
28-02-2023
