DFS Brent Cross
DFS Brent Cross is a furniture store located in London, England. They specialize in selling sofas and unfinished furniture. The store is situated in Brent Cross Shopping Park and offers a variety of furniture and interior design options. DFS Brent Cross is a popular destination for those looking to shop for furniture and home decor.
Introduction to DFS Brent Cross
DFS Brent Cross is a popular furniture and interior design store located in London, England. The company was established with the purpose of providing high-quality furniture to customers at affordable prices. DFS Brent Cross is unique because it offers a wide range of sofa styles and designs that are not commonly found in other furniture stores.Services & Products
DFS Brent Cross offers a variety of services including furniture delivery, assembly, and installation. Customers can purchase a wide range of furniture items such as sofas, armchairs, beds, and tables. The store also offers unfinished furniture for those who enjoy DIY projects.Location
DFS Brent Cross is located in the Brent Cross Shopping Park, which is a popular shopping destination in London. The area is home to many shops and shopping centers, as well as restaurants and other entertainment options. The closest public transportation options include Brent Cross Station, which is 0.5 miles away, Hendon Central Station, which is 1.5 miles away, and Cricklewood Station, which is 1.7 miles away.Benefits
DFS Brent Cross offers customers a wide range of furniture options at affordable prices. The store also provides excellent customer service and a comprehensive delivery and installation service. Additionally, the store offers a variety of financing options to make purchasing furniture more accessible to customers.Good to Know
Customers should be aware that DFS Brent Cross has limited parking options, so it is recommended to use public transportation or park in nearby parking lots. Additionally, the store may have limited stock on certain furniture items, so it is recommended to check availability before visiting.Reviews
Customers have generally had positive experiences with DFS Brent Cross, praising the store for its wide selection of furniture items and excellent customer service. Many customers have also commented on the store's affordable prices and financing options, making purchasing furniture more accessible.FAQ
What types of wood do you use to create your unfinished furniture?
We use a variety of woods to create our unfinished furniture, including pine, oak, and maple. Our selection may vary depending on availability and design.Do you offer customization options for the unfinished furniture?
Yes, we offer customization options for our unfinished furniture. Customers can choose from different finishes, sizes, and styles to fit their specific needs and preferences.Can you provide recommendations for finishing products and techniques?
Yes, we can provide recommendations for finishing products and techniques. Our staff members are knowledgeable about different finishes and techniques, and can assist customers in choosing the best option for their furniture.What is the average delivery time for a sofa purchase?
Our average delivery time for a sofa purchase is 4-6 weeks. However, this may vary depending on the specific model and customization options chosen by the customer.Do you offer any warranty or guarantee for your sofas?
Yes, we offer a warranty for our sofas. Our warranty covers manufacturing defects and faults for a period of 12 months from the date of purchase. Customers can contact us for more information about our warranty and guarantee policies.Reviews
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Abdinaser Mohamed
28-04-2023
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A. N.
Amazing service! Very kind, informative and helpful staff. Very happy with the sofa we ended up buying. A lady spent 1.5h with us explaining everything about sofas, cushions and fabrics.
26-04-2023
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Jigna Loladia
Can give 5 star however had to wait long time before can find someone to help with my questions. Need more staff however Priya was excellent in helping to choose
26-04-2023
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Diane Merryfield
Was ok, but didn't have a vast range of small sofas, which I was looking for. Didn't appear to be any staff to help, so just wandered round and then out as couldn't find what I wanted. Good shop if you are looking for big furniture though.
26-04-2023
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Z J Raja
26-03-2023
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Beel A.
Just had someone from the service team out, aka ‘Mr No’. Clearly came with the intention of refusing any serious work needed to be done with the sofa, despite being within warranty. We’ve had the sofa less than 2 years (cloth sofa) and you can feel the bare wood on the armrests, as well as the springs that have completely lost their spring properties, but he said this is all natural and so DFS won’t fix it. When he could be helpful with the cushions and figuring out why they had gone lumpy and had lines in them, he told us ‘just so you know, I’m not here to plump your cushions’. Rubbish service, arrogant and abrupt service guy, if you think you’ll get aftercare with DFS think again.
26-02-2023
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S
Terrible sofa. The sofa was a completely different colour to what was shown. We were explicity told that it would not be the same colour as displayed but it turned out to be the same. Stichting was poor and the sofa looks cheap. Avoid DFS at all costs.
26-02-2023
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Ryan Soul
Great beds!
26-01-2023
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Robert R
Been a customer who has ordered 3 sofas in 6 years...We are certainly what you call a returning customer. We went to the Brent Cross store today to browse. ( this normally always results in us purchasing). We saw the 'Halen' sofa in the Brent Cross store. We are then told that, in the store room they have one in tan leather. This being the color we wanted. It had been for a customer who no longer wanted the sofa, so was immediately available. We then had £154 taken of the sale price as the store manager knew we are 'good customers'. This brought the total cost down to £2195. We then wait for the sale rep to talk over some details with the manager for a second time, to see if they will do a further reduction off the sofa care insurance. After being in store for nearly two hours. We are then told the sofa is actually not available. Even though are about to go over finance approval. To compensate us we were then offered the same sofa , for £99 off the orginal price, opposed to the £154 offered earlier. We would also need to wait 14 weeks for delivery. I explained that seeing we had bought three sofas in six years , and had been messed about , is the manager not able to just reduce by the extra £54, so that we are getting the same deal as originally given to us. Which seemed a reasonable request. We were told no! So opposed to them making a £2195 sale , if they only matched the original discount of £154 . They decided not too. They let a regular customer Walk out the door with immense dissatisfaction over how they are treated. All for the sake of £54 , and all this considering it was the stores error. Makes 0 business sense. How not to treat good paying customers .
26-01-2023
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Leonie reece
26-12-2022
