Devon Road Surgery
Devon Road Surgery is a healthcare facility located in South Darenth, Dartford, England. The surgery offers a range of medical services including child health care, general practitioners, surgeons, and walk-in clinics. It also serves as a community health center and a free clinic for local residents. Devon Road Surgery is committed to providing high-quality healthcare services to its patients.
Introduction to Devon Road Surgery
Devon Road Surgery is a local medical service in Dartford, England that provides a range of healthcare services to the community. The surgery has been operating for several years and has gained a reputation for its high-quality care and commitment to patient satisfaction. What makes Devon Road Surgery unique is its team of experienced general practitioners, surgeons, and healthcare professionals who are dedicated to providing personalized care to each patient.Services & Products
Devon Road Surgery offers a wide range of medical services such as child health care, walk-in clinics, community health centers, free clinics, and general practitioners. The surgery is equipped with modern medical equipment and technology to ensure that patients receive the best possible care. Patients can also expect to receive comprehensive medical care that includes diagnosis, treatment, and follow-up care.Location
Devon Road Surgery is located in South Darenth, Dartford, a bustling area with a mix of residential and commercial properties. Patients can expect to find a range of businesses and shops in the area, including supermarkets, cafes, and restaurants. The surgery is easily accessible by public transportation, with the nearest bus stop (Cecil Road) just a 5-minute walk away. Other nearby public transportation options include the Eynsford train station (1.7 miles away), the Farningham Road train station (2.2 miles away), and the Dartford train station (3.2 miles away).Benefits
Devon Road Surgery is committed to providing patient-centered care that is tailored to the unique needs of each patient. The surgery offers flexible appointment times, including walk-in clinics, to ensure that patients can receive care when they need it. Patients can also expect to receive personalized care from experienced healthcare professionals who are dedicated to their well-being.Good to Know
Patients should be aware that Devon Road Surgery is a busy medical center and may experience longer wait times during peak hours. However, the surgery strives to minimize wait times and provide prompt and efficient care to each patient.Reviews
Customers have praised Devon Road Surgery for its friendly and knowledgeable staff, comprehensive care, and commitment to patient satisfaction. Patients have also noted the surgery's clean and modern facilities as well as its convenient location. Overall, Devon Road Surgery has received high marks from patients who appreciate its personalized care and commitment to quality healthcare.Amenities
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wheelchair accessibility -
on-site pharmacy
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parking
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telehealth services
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online booking
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extended hours
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mental health services
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physiotherapy
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nutrition services
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home care services
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laboratory services
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insurance accepted
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certified staff
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emergency care
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vaccinations
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telemedicine
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x-ray
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ultrasound
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blood tests
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health screenings
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prescription refills
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online bill payment
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imaging services
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physical therapy
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operating room
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surgical instruments
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anesthesiologist
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patient monitoring
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recovery room
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sterilization equipment
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exam room
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prescription drugs
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cleaning supplies
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disposable supplies
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waiting room
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urgent care
FAQ
Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
At Devon Road Surgery, we bulk-bill our patients, which means they do not have to pay any out-of-pocket expenses for our services.How experienced are your surgeons in performing specific surgeries?
Our surgeons at Devon Road Surgery are highly experienced and have undergone extensive training in performing specific surgeries. We ensure that they are up-to-date with the latest techniques and technologies in their field.Are there any costs associated with receiving services at the free clinic?
No, there are no costs associated with receiving services at our free clinic. We believe that everyone should have access to quality healthcare, regardless of their financial situation.How are emergencies or urgent medical situations handled at the center?
At Devon Road Surgery, we have a team of healthcare professionals who are trained to handle emergencies and urgent medical situations. We have the necessary equipment and facilities to provide immediate care to our patients.Do you accept insurance or offer affordable self-pay options?
We accept insurance at Devon Road Surgery and also offer affordable self-pay options for those without insurance. We believe in providing our patients with the best possible care at an affordable cost.Reviews
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Sean Dean
Extremely disappointing. Cannot get through to even get an appointment. After being added to the telephone queue, I was told to leave a message. I did. They didn’t call me back. The next working day, I called again and again, can’t even speak to someone. Previous experience has taught me that the call back service does not work either. It’s a real shame.
22-05-2023
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Stephanie French
Myself & my two children have always received such excellent care when visiting the surgery, especially my youngest when after a terrible a&e experience the clinician at the surgery I spoke to & she saw went absolutely above and beyond for her, of all the times I've called at 8am to make an appointment there has only been one occasion when I haven't been able to but all other times speaking with a member of the clinical team has been easily done. Even better as well now there is the choice of face to face or telephone appointments.
05-05-2023
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frank belliss
Will not answer phones have seen doc for 2years even though hospital have asked to keep in touch re palatine care
26-04-2023
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Anon
Been a patient for over 5years and have no complaints.Receptionists are friendly and helpful.Nurses and doctors are always willing to help and I appreciate the referrals and support during my breast cancer treatment.Thank you!
26-04-2023
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Smeg Head
It's the doctor's so it was busy
26-04-2023
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Cherry Jarrett
Just spent 1.10mins on the phone trying to get through on behalf of my granddaughter. I drove down there while still on the phone and took photos of staff 'pottering around' putting pictures on a notice board and having cups of tea while they ignored the phones and people queuing on the lines. In a climate where we have been encouraged not to come down in person and doctors are refusing in person appointments people's life's depend on being able to get through on the phone. There is no excuse for such blatant disregard for the public these people are supposed to care for. A vital lifeline that is let's rally killing people. This is a disgrace and all at this surgery should be ashamed of the lack of care offered. Edit: 1st April 2023 Following your comments Julie I will say I was third in the queue and over 1 hour moved to 1 and then was not answered. Hence my coming to the surgery or see what was going on. The South Darenth Facebook group is full of complaints exactly like mine. This is not an isolated incident and your defence is untrue. I didn't take pictures of any patients only your staff which along with my call logs and recordings will be sent to the CQC and the GMC. You cannot have the same complaint over and over and not address the internal issue. Patients are suffering. Many gravely. I added this as an edited as there is no other way for me to respond to your comments
26-04-2023
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Lia Nicholson
the worst surgery, none of the receptionists care for a single patient all they do is gossip whilst ignoring everyone ringing up to try and get an appointment, even in person they’ll sit and talk and leave you waiting for 15 minutes. a joke of a place also couldn’t even walk a minute over the road to see my nan when she was bed bound, the whole place needs new staff who actually do their jobs correctly.
26-03-2023
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Angela Harris
26-02-2023
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Roman
26-01-2023
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Karl Fitness
Tried to book travel vaccinations. They've removed them, told to go to boots have been unable to get in before my holiday. Called back again for advice/help and avoid going private. Got told to call boots again and no help. May have to move surgery
26-12-2022
