Devon Partnership NHS Trust
Devon Partnership NHS Trust is a healthcare organization located in Exeter, England. They specialize in psychiatric hospitals and provide medical services to their patients.
Introduction to Devon Partnership NHS Trust
Devon Partnership NHS Trust is a psychiatric hospital located in Exeter, England. The company was founded with a mission to provide high-quality mental health care to patients in the area. What makes this company unique is their commitment to person-centered care, where patients are involved in their own treatment planning.Services & products
Devon Partnership NHS Trust offers a variety of mental health services, including inpatient and community care, crisis support, and specialized services for children and young people. Patients can expect to receive compassionate care from a team of highly skilled professionals.Location
The hospital is located in the Wonford House on Dryden Rd in Exeter, a charming city in the southwest of England. The area is known for its rich history, stunning architecture, and vibrant cultural scene. Nearby businesses include cafes, shops, and restaurants. The hospital is easily accessible by public transportation, with the closest options being the Digby and Sowton train station, the Pinhoe train station, and the Digby, Sowton Park and Ride.Benefits
Customers should choose Devon Partnership NHS Trust because of their person-centered approach to mental health care. Patients are involved in their own treatment planning and are treated with compassion and respect. The hospital also has a team of highly skilled professionals who are dedicated to providing the highest quality of care.Good to know
Customers should be aware that Devon Partnership NHS Trust is a specialized psychiatric hospital and may not be suitable for all mental health needs. Patients are encouraged to speak with their primary care physician to determine if this hospital is the best option for them.Reviews
Customer reviews of Devon Partnership NHS Trust are overwhelmingly positive. Patients praise the hospital's compassionate staff and person-centered approach to mental health care. Many note that the hospital has helped them on their path to recovery.Amenities
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counseling -
psychotherapy
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medication
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inpatient care
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outpatient care
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crisis intervention
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group therapy
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diagnosis
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treatment plan
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family support
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follow-up care
FAQ
What types of psychiatric services do you offer?
We offer a wide range of psychiatric services, including inpatient and outpatient care, crisis intervention, community mental health services, and specialized services for children and adolescents.What is the average length of stay for patients?
The length of stay for patients varies depending on their individual needs and treatment plan. Our goal is to provide the highest quality care while ensuring that patients stay for the shortest amount of time necessary to achieve their treatment goals.Is the facility licensed and accredited?
Yes, our facility is fully licensed and accredited by the Care Quality Commission (CQC) and other regulatory bodies. We adhere to the highest standards of care and safety for our patients and staff.What is your staff-to-patient ratio?
We maintain a sufficient staff-to-patient ratio to ensure that we can provide individualized and attentive care to each patient. Our staff is highly trained, and we prioritize the safety and well-being of our patients at all times.What is your policy regarding patient confidentiality?
We take patient confidentiality very seriously and strictly adhere to all relevant laws and regulations. We maintain strict confidentiality of patient information and only share information with authorized individuals involved in the patient's care.Reviews
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VRINDA VIJAYAN
28-02-2023
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Luca
When not inaccurately diagnosing people without assessments, describing how every issue including suicidal thoughts and serious psychiatric alterations are in fact entirely the patients fault, staff generally agree they do not A) have a magic Wand B) have a magic pill C) the blame for everything including high crisis moments is a fault of the patients own failing and denial of their own lack of effort The staff tend to be pleasant with fixed grins, empathy ground to the bone from awful working conditions and burn out coinciding with arrogant, patriarchal and uninterested Psychiatrists this hospital is the perfect place to go if you require the last straw for your back and a hearty kick out the door. Excellent service also in muting patient voices and denying patients feelings to the point of serious consequences. For the sake of your own and anyone else's mental health I highly recommend seeking out a professional advocate to attend appointments as well as getting help organising any and all information in an orderly and simple way to reduce as much of the stress and the misunderstandings as possible so that any interaction may at least provide some positive results. Accessing private help and support plus charitable and voluntary sectors is also good as sole reliance on a confusing, underfunded, uncaring institution will likely not provide the full help and care needed.
28-01-2023
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Neil Howard
I would like to thank all the staff and doctors who looked after me earlier in the year. Their work and dedication is amazing and I can’t thank them enough. My life is in a far better place and I am about to start working again. I am also about to start travelling again around the southwest playing my piano and singing my songs for my charity The Kids Will Rise. Thank you to Dr Saudi who brought the electric piano into the reception area so I could play to the other patience and freinds. Thank you to Ella 2 who became my best friend and sole mate and who made me laugh and cry, especially when you were sent home. I have lost your number but have still got your slippers and shampoo and the lovely wooden Red Cross. Your heart is bringing solice to a beautiful lady I met recently and who is a dear freind. Thank you to Jaydee, I enjoyed your company and conversation and as with Ella 2 I know we will meet again and share some time together. Thank you everyone xxxx Ella Jane
28-10-2022
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the edgy icee
The mental health assessment side of Wonford House never answers their phone. It's impossible to get through to talk to anybody. If you call the number listed here someone picks up but they can't help since it's not the right department. My doctor told me I urgently needed another appointment and I've been waiting for six weeks now for them to even send me a letter with an appointment scheduled. They are negligent and interfering with critical treatment all because they can't get organized.
28-09-2022
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O X
Would give 0 stars if I could as lack of support and services is appalling, I'm sure majority of the staff are very nice but due to lack of funding the mental health system in Devon has failed a lot of people, including my own family members and myself. I hope this is something that can potentially be improved in the future as mental health issues are arising more rapidly recently. Some of the staff I have spoken to aswell regarding certain issues have been most unhelpful and unprofessional. Do not recommend, sorry. Edit: you have still failed a family member in need of care. Unbelievable service, you are letting down people everyday and you know this because you never respond to complaints and bad reviews! Shameful.
28-09-2022
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Debra Linford
Would not even give one star so bad
28-09-2022
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Shayla Webber
my mum was taken here from Paignton and treated like dirt on a shoe. All my family rung up to ask to speak to her and were told when she is ready to ring she will be able to. My mum come home and said they never gave her a phone or told her this. She was searched in soaking wet clothes, given a small pillow and a stained blanket and the police officer who took her there gave her 4 bruises on her arm when she was compliant. If i could give this 0 starts i would. Shocking for a mental health hospital
28-05-2022
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amanda peard
Don't even bother phoning. Instantly palmed off to go phone someone else!
28-05-2022
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David Smith
28-05-2022
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Sue Featherstone
I waited a long time for this appointment. However, for reasons l forget (stress related memory problems) l was told the Psychiatrist who was supposed to assess me was not there. I was assessed by the assistant. I cooperated fully in the interview and was discharged before l left the building. I was sent a pack of community self referral links and was not followed up. My mental health is no better except l am now agoraphobic as well as having PTSD. COVID has contributed to this. I am still unable to access life l am still living with fear, l have still not seen a Psychiatrist.
28-05-2021
