Derby City Council
Derby City Council is a public sector organization located in Derby, England. The council is responsible for managing various services, including City Tax Offices, Psychiatric Hospitals, and State Government Offices. The council is committed to providing high-quality healthcare and medicine services to the public sector and society. With a focus on improving the well-being of the community, Derby City Council is dedicated to ensuring that all citizens have access to essential services and resources.
Introduction to Derby City Council
Derby City Council is a local government authority that serves the city of Derby in England. It was established in 1974 as a result of the Local Government Act 1972. The purpose of the company is to provide essential services to the residents of Derby, such as waste management, social care, housing, and environmental services. What makes this company unique is its commitment to enhancing the quality of life for its citizens, promoting economic development and improving the city's infrastructure.Services & products
Derby City Council offers a range of services to the public sector and society. Some of the services include city tax offices, state government offices, and psychiatric hospitals. Additionally, the company provides healthcare and medicine services to the residents of Derby.Location
The Derby City Council is located in the heart of Derby on Corporation Street. The area surrounding the council house is bustling with activity and is home to many local businesses. Visitors to the area can expect to experience the rich history and culture of Derby, as well as the local cuisine and shopping. The council house is conveniently located close to public transportation, including the Derby train station, which is just a 10-minute walk away. The three closest public transportation options are the Derby Bus Station (0.2 miles), Derby Train Station (0.4 miles), and Derby Riverlights Bus Station (0.5 miles).Benefits
Customers should choose Derby City Council because it is a reliable and trustworthy company that has been serving the community for many years. The company is committed to providing high-quality services to its citizens, ensuring that they have access to the essential resources they need to thrive. Additionally, the company is dedicated to promoting economic development in the city and improving the quality of life for its residents.Good to know
Customers should be aware that Derby City Council is a government entity that is subject to strict regulations and guidelines. As such, the company may not be able to offer the same level of flexibility and customization as some private sector companies.Reviews
Customers have praised Derby City Council for its commitment to providing essential services to the community. Many residents have noted that the company is responsive to their needs and is always willing to go above and beyond to ensure that they are satisfied with the services they receive. Additionally, customers appreciate the company's dedication to promoting economic development in the city and improving the quality of life for its citizens.Amenities
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wi-fi -
wheelchair accessibility
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online appointments
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credit card payments
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cash payments
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notary services
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copying services
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scanning services
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fax services
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mail services
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counseling
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outpatient care
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public transportation accessibility
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receptionist
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waiting area
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notary service
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copying service
FAQ
Is the facility licensed and accredited?
Yes, Derby City Council is licensed and accredited. We adhere to all necessary regulations and standards to ensure the safety and satisfaction of our customers.How can I pay my city taxes?
There are several ways to pay your city taxes, including online, by mail, or in person at one of our City Tax Offices. You can find more information about payment options on our website or by contacting our customer service team.What documents do I need to provide when filing my city tax return?
The documents required to file your city tax return may vary depending on your individual circumstances. Generally, you will need to provide information about your income, expenses, and any deductions or credits you may be eligible for. More specific information can be found on our website or by contacting our customer service team.What happens if I don't pay my city taxes on time?
If you don't pay your city taxes on time, you may be subject to penalties and interest charges. We encourage all taxpayers to make timely payments to avoid these additional costs. If you are having difficulty making payments, please contact our customer service team to discuss your options.What services does the State Government Office provide to the public?
As a local government agency, Derby City Council provides a wide range of services to the public. This includes everything from managing city taxes and licenses to operating psychiatric hospitals and other healthcare facilities. We are committed to serving the needs of our community and promoting the well-being of our citizens.Reviews
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Angela Rob
Both reception and numbered booth was manned. Unfortunately the staff leave at 1pm. The experience was very positive the gentleman who helped me was friendly and professional.
19-05-2023
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mike roberts
03/02/2023 I emailed the director of the relevant department, this was passed to Richard Brown, Richard was excellent and dealt with the matter promptly and professionally. The long standing issue has been resolved and I am pleased to say we have had no problems since. A very big thank you to Richard. I score Richard 5 stars for what he has done. However the cumulative rating is based on previous issues as well so I have increased the rating to 3 based on everything. 30/01/2020 So here we are again New Year, same old story yet again DCC failed to collect my Mother in Laws Blue Recycling Bin (Not collected more times than it has been collected). They collected the Brown bin and when they came to collect the Blue Bin they just walked straight past the house to the next property. The bin they did collect they kindly left the gate wide open. Given that the bins should be collected from the back of the property and the occupant has limited mobility, clearly the Council don't give a S***. The Council have the relevant records on file that owner of the property cannot move the bins and they have to be collected from the rear of the property. WHAT EXACTLY DOES SHE PAY HER COUNCIL TAX FOR AND HOW MANY TIMES ARE YOU GOING TO DISCRIMINATE AGAIN HER!!! Sadly you can't leave less than one star! ---------------------------------------------------------------------------------------------------------------------- 14/12/19 - Update Yet again DCC have failed to empty the blue bin. DCC website shows the binmen were there at 13:25 on 12/12/19. Clearly they didn't bother calling at this address. There is yet again no excuse for the bin not to be emptied as the gate is not locked (nor can it be locked as the bolt catches have been removed). See previous comments and video clip. Just simply incompetent! How many times are you going to fail to collect bins from this property? Will this be reflected in the Council Tax rebate? Truly awful service ------------------------------------------------------------------ 04/10/19 - Update I decided to go round to the mother in laws today to see the problematic gate that has prevented the council emptying both the black and blue bins this week. The attached video post is taken immediately on arrival at the property. No weight training or trips to the gym were required in the making of this video Update, the council only like you to contact them via email. Having done this they responded by saying they could not access the bin in question - really! This involved open one gate latch which was not bolted or locked, yet their collection team were unable to do this (might be worth a trip to the gym if they are that weak), no wonder they couldn't move the bin. So you try ringing the council, who interesting don't have anyone available at 1 ........................................................................................................................... Original Post Truly rubbish (forgive the pun). This week (w/e 28/09/19) DCC failed to collect my mother in laws bin for the 5th time in about 8 weeks! Given that they either collect the household or garden waste on the same day, and they either forget one or the other regularly is truly awful. How many times do you need to raised a missed bin report for them to do basic bin collections. Given my mother in law is pretty much house bound and there is and has been an arrangement in place for some considerable time for them to collect the bins from the side of the house. How can the same bin crews forget to collect bins so often. The answer is simple, they just can't be bothered to go round the side of the house and open/close a gate - just pure laziness. They probably believe that because it is an OAP they can get away with it.
05-05-2023
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kim pop
28-04-2023
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simon green
I get passed from one person to the other and get cut off!
26-04-2023
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Asher Alam
Disgusting! Don't even bother with the planning dept. Still awaiting a decision nearly 2 years after submission. Excuse after excuse.
26-03-2023
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Navjot
I am sure its one of worst Council in the country. Covid is long gone. Council house is still empty. They have spend millions on the Derby Council house. Who sits there. No one!! Only security guards, guarding empty building. They are all working from home and phone lines are open 9 to 12. Just 3 hours in the day. Seriously!! How could you resolves the problems for thousands of people who are struggling with in such short time. Nobody cares!! I know this review is not going to make any difference. It's pointless.
26-03-2023
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Vic D'Elia
User unfriendly council tax website unnecessarily bureaucratic.
26-03-2023
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Darrel Ball
Absolute bunch of clowns, love to rip off the working man to pay for their bloated salaries. Don’t come to Derby! They have cameras everywhere ready to fine you.
26-03-2023
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Katie Price
I spoke to a Sarah I believe at DCCouncil parking services on behalf of someone whilst the party concerned we’re with me I waited over 20 mins for phone to be answered when she did she was soooo rude and put me back on the phone to wait again perhaps some customer training would be helpful for her as it is us the council tax payers that are paying her wages if she doesn’t want to be there then there’s lots of people waiting to step into her shoes I then headed to the council house with a disabled person and her husband where an Asian lady was so helpful and patient with us and We would like to thank her very much
26-02-2023
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Thomas Gaunt
26-02-2023
