Deliveroo Hop
Deliveroo Hop is a company based in London, England that specializes in providing grocery delivery services. They offer a wide range of products including frozen food, and have partnerships with industrial supermarkets and shops. Deliveroo Hop is committed to providing their customers with a convenient and efficient shopping experience.
Introduction to Deliveroo Hop
Deliveroo Hop is a UK-based company that was founded in 2020. The company aims to provide customers with high-quality and affordable grocery delivery services. Deliveroo Hop is unique in that it partners with local frozen food stores and industrial supermarkets to bring a wide range of products to its customers.Services & products
Deliveroo Hop offers a variety of grocery delivery services to its customers. Customers can buy frozen food, fresh produce, dairy products, and more from the company's website or app. The company also offers same-day delivery and a subscription service for regular customers.Location
Deliveroo Hop is located in London, specifically at 70 New Oxford St, WC1A 1EU. The area is bustling with activity and is home to many shops and restaurants. Customers can expect to find a mix of independent and chain stores in the area. The nearest public transportation options are Tottenham Court Road Station (0.2 miles away), Holborn Station (0.3 miles away), and Goodge Street Station (0.4 miles away).Benefits
Customers should choose Deliveroo Hop because of the company's commitment to providing high-quality products and excellent customer service. The company partners with local businesses, which supports the local economy. Customers can also enjoy same-day delivery and a subscription service that saves them time and money.Good to know
Customers should be aware that Deliveroo Hop only operates in London. The company also has a minimum order requirement, which varies depending on the delivery location.Reviews
Customers have praised Deliveroo Hop for its timely delivery, high-quality products, and excellent customer service. Many customers appreciate the company's commitment to supporting local businesses.FAQ
Do you offer any discounts or loyalty programs for regular customers?
Yes, we offer discounts and loyalty programs for our regular customers. Our loyalty program rewards customers with points for every purchase they make, which can be redeemed for discounts on future orders. We also offer various discounts and promotions throughout the year, so be sure to sign up for our newsletter to stay updated.Do you offer any discounts or promotions on frozen food items?
Yes, we do offer discounts and promotions on frozen food items. We understand the importance of keeping your freezer stocked, so we often have deals on bulk orders and seasonal items. Check our website or app regularly for the latest promotions.Do you offer any delivery or shipping options for frozen food products?
Yes, we offer delivery options for frozen food products. Our delivery drivers are trained to handle frozen items with care, and we use insulated bags to ensure they stay frozen during transportation. We also offer same-day and next-day delivery options, so you can get your frozen items as soon as possible.What is the process for requesting substitutions or refunds for items that are out of stock or unavailable?
If an item is out of stock or unavailable, we will do our best to offer a suitable substitution. If you are not satisfied with the substitution, you can request a refund through our website or app. Our customer service team will review your request and issue a refund if appropriate.What are the available payment methods for grocery delivery, and is my payment information secure?
We accept various payment methods for grocery delivery, including credit/debit cards, PayPal, and Apple Pay. We take security seriously and use industry-standard encryption to protect your payment information. Your information is never shared with third parties, and we regularly update our security measures to ensure your data is safe.Reviews
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denis charak
Little expensive but good service
26-03-2023
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Bilal Koruk
26-01-2023
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Chet Hansra
Literally delivered half my order. Washed their hands of the responsibility, telling me to speak to Deliveroo. Deliveroo washed their hands of the responsibility becuase it took me 48hrs to contact them as I was trying to contact Franco Manco.
26-12-2022
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The Old Publican
Literally the worst customer service I have ever experienced
26-12-2022
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Sherlina
Placed an order for a home delivery (which very nicely packed btw) they had placed a leaflet notifying me of this new store which I could place the order and pick it up or go in store place the order. I decided to go in and it was nice experience, staff were extremely welcoming and order was packaged (again nicely packed) very quick! I will definitely be returning!
26-11-2022
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Nie-Esha Williams
Treat your staff better smh
26-11-2022
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S Goldstein
26-10-2022
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Dan Calladine
Interesting concept - a food store where you can either shop on the Deliveroo app, shop from a big video terminal (similar to McDonalds, KFC etc), or have the groceries delivered. It's also a bit like Argos in that you don't get to handle anything before buying. It all seems to work well, and the choice is bigger than on Weezy etc. Let's see how many of these there are in a few years.
26-10-2022
