Defluo Group
Defluo Group is a UK-based company that specializes in providing a wide range of services and products related to building and construction, agriculture, and machinery and equipment. They offer pipe suppliers, road construction machine repair services, air conditioning system suppliers, drainage services, farm equipment repairs, farm equipment repair services, hot water system suppliers, and more. Defluo Group is committed to providing high-quality services and products to their clients.
Introduction to Defluo Group
Defluo Group is a company based in Sevenoaks, England that specializes in providing a wide range of services and products in the fields of building and construction, agriculture, and machinery and equipment. The company has been in operation for several years and was established with the aim of providing top-quality services to its customers. Defluo Group stands out from other companies in the same industry due to its unique approach to customer service and its dedication to providing innovative solutions to its clients.Services & products
Defluo Group offers a diverse range of services and products to its customers. These include pipe suppliers, road construction machine repair services, air conditioning system suppliers, drainage services, farm equipment repairs, farm equipment repair services, and hot water system suppliers. Customers can expect top-quality products and services that provide innovative solutions to their needs. The company is committed to providing its customers with the best service possible and is always looking for ways to improve its offerings.Location
Defluo Group is located at Chimhams Farm, London Rd, West Kingsdown TN15 6BT, United Kingdom. The area surrounding the company is primarily rural, with a mix of residential and commercial properties. Customers can expect to find a range of businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options to the company are the West Kingsdown Bus Stop, which is 0.6 miles away, the Eynsford Train Station, which is 2.5 miles away, and the Shoreham Train Station, which is 3 miles away.Benefits
Customers should choose Defluo Group because of the company's commitment to providing top-quality products and services. The company is dedicated to finding innovative solutions to its customers' needs, and it works closely with them to ensure that they are satisfied with the services and products that they receive. Defluo Group also offers competitive pricing, making it an affordable option for customers.Good to know
Customers should be aware that Defluo Group takes pride in its work and always strives to provide the best service possible. The company is committed to providing its customers with a positive experience, and it encourages feedback so that it can continue to improve its offerings.Reviews
Customers have been overwhelmingly positive in their reviews of Defluo Group. They have praised the company for its dedication to providing top-quality products and services, as well as its innovative approach to finding solutions to their needs. Customers have also expressed appreciation for the company's competitive pricing and commitment to customer service. Overall, customers have reported a positive experience with Defluo Group and would recommend the company to others.Amenities
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delivery -
installation
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online ordering
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customization
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warranty
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expert advice
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on-site repairs
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emergency repairs
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quality parts
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experienced technicians
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specialized tools
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customized repairs
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diagnostic testing
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warranty repairs
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spare parts
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delivery service
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free estimates
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free estimate
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on-site service
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maintenance
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repair
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diagnostics
FAQ
Do you offer installation services?
Yes, we offer installation services for our products, including hot water systems, air conditioning systems, and drainage systems. Our team of experienced professionals can install these systems efficiently and effectively.Do you offer preventative maintenance plans for road construction machinery?
Yes, we offer preventative maintenance plans for road construction machinery. Our plans include regular inspections and maintenance to ensure that your machinery is running smoothly and efficiently. This can help prevent breakdowns and extend the lifespan of your equipment.What is your pricing structure for repair services?
Our pricing structure for repair services varies depending on the type of equipment and the extent of the repair needed. We offer competitive pricing and will provide you with a detailed quote before any work is done.What is your pricing structure for farm equipment repairs?
Similar to our repair services for other types of equipment, our pricing structure for farm equipment repairs varies depending on the type of equipment and the extent of the repair needed. We offer competitive pricing and will provide you with a detailed quote before any work is done.Are your hot water systems energy-efficient?
Yes, our hot water systems are designed to be energy-efficient, reducing your energy costs and minimizing your environmental impact. We offer a range of energy-efficient options to suit your needs and budget.Reviews
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elle reeves
Spoke to Elise on the phone, the most rudest person i have ever come across. Zero customer service. Abnoxiois and very stubborn. Terrible company, will never use again!
26-02-2023
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Matt Tyrer
We have been the victims of of Defluo Group scammer who responded to a call on Sunday. Plumber arrived in Defluo Group van (we have pics) who pretended to undertake work that did nothing to fix a leak. Charged a £120 call out charge and requested payment in cash. Stated a £10 part was required that would be quicker if we obtained that day, otherwise it take longer to procure through Defluo Group ordering system. A colleague would be back the next day to complete the job if we got the part and to email him to let him know. They would send the invoice when the job was complete. This we did and we never heard from him again. Lesson learned. This is now a criminal matter and we invite Defluo Group to engage with us as we report the matter to the police. Rating maybe changed depending if and how Defluo Group respond. In the meantime I hope by putting our personal ambarrassment aside others will avoid falling into the trap and don't take a professional looking company, man and representative as a sign of integrity and honesty. We shall continue to spread the message wider in the local and wider social media community if we continue to view engagement with Defluo sevices a material scamming risk. Hopefully for Defluo Group's sake this was one bad egg in their organisation. Service: Plumbing leak repair
26-02-2023
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Pavan Kumar
Critical: Professionalism
26-12-2022
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Helen Evans
2 of your vans were parked in parent and child spaces this afternoon at Hatfield asda. Neither man had evidence of a child with them. This us pure laziness, selfishness and disregard fir others.
26-06-2022
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Dan Healy
We had a blocked toilet and kitchen sink. We called Deflou and we’re greeted by a very friendly lady called Tilly. She took all our details and booked an engineer while we were on the phone. She confirmed someone would be with us within 2 hours. The engineer came and was incredibly professional without any fuss. Deflou are a 5 star service. We cannot recommend them enough. Service: Toilet repair
26-05-2022
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Poe Hall
Now to start, having workmen in my house gives me the heebie jeebies; so when Johnny & George turned up it was a relief. They're both top lads. Right from the offset they kept the place meticulously clean; which was especially appreciated as they were working on my loo. That was a nasty nasty job for them but not once did they forget that keeping my house clean as they went was top priority. From what I hear they even took 5 mins to fix my local indie supply store's wifi when they went out to get parts. Not to suggest they kept me waiting at all. Once they started they were done in under an hour. Kept me informed & updated along the way. This was an insurance job so I can't comment on VFM but if I have any plumbing problems in the future I would definitely call this company & hope to get these guys again. Service: Sewer repair
26-05-2022
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Bee
I reported a home emergency to my insurance company . This company contacted me- i assume my insurance company subcontracted the job to them. They gave an ETA which they never kept (by hours not just minutes, still counting) Then they gave another one that they didn't keep. They didn't even apologise for the delay. Time is money. If you waste people's time, you waste their money, so have the decency to apologise. Called the insurance company at 7.30am to register the home emergency. Defluo contacted me at 10.46am. Nearly 5 o'clock and still waiting for them to show up. Called a few times. Last time I complained they said someone would call me quickly in 5 minutes- Do you think they called as promised? No, I called back much later and was told the engineer would attend in an hour and a half , which is nearly 6.30pm! If someone does eventually turn up, I hope the quality of their work is better than my experience thus far. Need I say more- just delays delays delays! Forget these guys!
26-05-2022
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Chloe Dalton
Positive: Professionalism
26-05-2021
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Diane Charlesworth
I was recommended to use this company by a close friend and I’m SO glad that I did so. The office staff were very efficient to listen and arrange a plumber to visit. The plumber that arrived found the defective part quickly and was able to locate a new part, even though it was an older unit. I had to wait a short time for the part to be delivered but it was fitted within minutes when two plumbers arrived with it. Both times the plumbers at my house offered to take off their footwear, caring about my decor, they were friendly, informative about what they were doing and left the area clean and tidy. I highly recommend using this company and will be doing so myself in the future. Thank you SO much, from a very happy customer. Service: Shower repair
26-05-2021
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simon pattenden
Reasonable prices for domestic blocked drain. Polite,fast and professional.
26-05-2021
